Courir.com

Un grand merci à Élisa pour sa gentillesse

Un grand merci à Élisa pour sa gentillesse, sa patience et sa douceur. Elle est vraiment super et elle a même ciré mes chaussures ☺️ (mes pieds ont adorés). Je vous la conseille sans hésiter et je veux la remercier encore une fois :) Par contre, Lucas n’est pas très sympa comme manager… mais il a de l’humour ! Lana la cliente fidèle

Fast delivery, item came just as I wanted

Fast delivery, item came just as I wanted and the support team was very nice answering my qustion the next day. Many thanks, Ilona

Quick answer from the customer service.

Quick answer from the customer service. Shipping was around 4 days from France to Germany and the shoes look just like they said. Overall a good experiance.

Courir sent my shoes to the delivery company

Courir sent my shoes to the delivery company without my house number, so the delivery company emailed me asking for my address. I had to call DPD to explain that Courir had forgotten to provide my address details. When the shoes arrived 3 days later, Courir asked me how my experience was. I told them that things went wrong, I had to wait 3 extra days, and I had to call the delivery company because Courir didn't provide my address. Today I received a reply from Courir. No apology, nothing. Their response was: "Thank you for taking the time to share your comments about the delivery of order CO0001940923. It's good to hear that the package arrived safely after all"

The customer service is good, and they try their best

The customer service is good, and they try their best to overcome problems in the delivery. I recommend giving them a shot too.

The team at the Coquelles store in Cité Europe

The team at the Coquelles store in Cité Europe is very friendly and helpful. The store is clean and well-organized. The loyalty program is good. Thanks a lot and good luck going forward!

Great welcome from Kilian who gave us great

Great welcome from Kilian who gave us great advice at Auchan (Gond Pontouvre). The seller was attentive, friendly, polite, and really knows how to advise the customer. We can only recommend him!

Easy to order

Easy to order Delivered on time even during the holidays Great discounts Brands offered are always in fashion Competitive prices A pretty wide range of products

Painful online shopping

The shipping management and customer service is terrible. There is no way to get my money back no matter how much I claim it. I have neither product nor refund of the amount paid. Do not buy from this store to avoid wasting time.

The website is not working well and the translations are quite confusing.

The website is not working well and the translations are quite confusing. Customer support takes too long to reply, and they don’t offer much help. The staff in the store themselves mention how bad the service is. I got what I needed in the end, but I would be more careful before placing another order here.

I purchased a Christmas present from this site

I purchased a Christmas present from this site (a pair of shoes). Sadly, the shoes were too big, and I wanted to return them. However, their website is down (I keep getting a "Forbidden" message when I try to access it), so I'm unable to start the return process...

We went to the store to exchange a pair of shoes

We went to the store to exchange a pair of shoes with a manufacturing defect, and we were welcomed by the manager who took the time to assist us. The purchase was made in another store, I didn’t have the receipt or the box, yet she remained patient and determined to process the exchange. A big thank you for her professionalism and kindness.

Page is offline, no replies to emails

Page is offline, no replies to emails or messages on social platforms, no info about delivery. Avoid buying here, it's not realiable!

I saw some bad reviews and was worried

I saw some bad reviews and was worried about problems with my order, but actually none of the bad things were true! At least not with mine. The customer service got back to me the next day when I had a question, and I received my delivery in 4 days. Very happy with the seller. Everything went as planned.

I don't understand why this company

I don't understand why this company would tell me that my antivirus protection has ended & that my account is locked, I don’t know who they are & they claim I have 24hrs to unlock my account. Realy weird.

I purchased Nike Air Max 270

I purchased Nike Air Max 270, delivery was quite fast and everything went well, however, the tracking information was not correct.

Ordering is a real struggle!

Ordering is a real struggle! It’s hard to put in your information. Looks like a scam. I faced many issues (forbidden?) on different devices and browsers. Don’t waste your time, folks!

The support we got was pretty awesome. 5 stars!!!

The support we got was pretty awesome. 5 stars!!! Right when we walked in, Nicholas and the others gave us a hand. Nicholas is cool, kind, smart, and a one-of-a-kind guy. He really helped us out when we needed it most. We even had fun talking in French, Dutch, and English together. I didn't think it would happen, but I left with a smile and some uggs. Big thanks to Nicholas, we’ll be back even if we’re broke. Best regards,

I strongly suggest Courir to anyone

I strongly suggest Courir to anyone looking for a wide variety of quality shoes and a great shopping experience.

Quick response from the support team.

Quick response from the support team. Shipping took around 4 days from France to Germany and the shoes are just like described. Overall a good experiance.

I was really let down.

I was really let down. I paid for the shoes but never got them. Either they ignore me or just say they’re talking to the shipping company. It’s been over a month.

I ordered a pair of shoes a week ago that were supposed

I ordered a pair of shoes a week ago that were supposed to arrive on Friday. Now it's Tuesday, and according to the tracking, the shoes are still in the store. I sent an email and received the correct DPD link, but the response didn’t fully address my question. I’m curious if I’ll ever receive my shoes.

During the sale period, once again

During the sale period, once again, half of my order was canceled by their service. It’s quite upsetting. For the rest, the delivery was swift, the amount was charged, but I still have the same amount on hold in pre-authorization, and it’s been a week.

I still haven’t gotten my shoes!

I still haven’t gotten my shoes! They were sent back because the package couldn’t be delivered, and I haven’t been refunded (it’s been nearly a year). Customer service is awful; they keep asking for proof of shipment which I’ve sent four times. I’ve emailed many times.. No refund yet.

Hi, I’ve been waiting for my cash for 9 months now.

Hi, I’ve been waiting for my cash for 9 months now. This must get fixed in 1 week or I’ll go to the police and use social media for complaints.

Many shoes, especially when discounted

Many shoes, especially when discounted, are mostly sold in France. Yet, you can spot them on other sites, like Courir NL, but you'll find issues only at checkout. Awful site, awful service.

Quick response from customer support.

Quick response from customer support. Delivery was around 4 days from France to Germany, and the shoes match the description. Overall, a positive experiance.

Customer service replie quick.

Customer service replie quick. Shoes delivered from France to Germany in 4 days. Shoes as described. Overall good experience.

Awful online store.

Awful online store. Bought shoes but they didn't fit right. Ordered from Dutch site, but they shipped from France. Return process cost me 13 euros with no return label. Used their address for return, got tracking but no confirmation from Courier after 4 weeks. Customer service ignored my emails. Got refund through PayPal after complaining. Avoid this sketchy shop!

Despite reports of issues on mobile devices, I found the website to function well on my PC

Despite reports of issues on mobile devices, I found the website to function well on my PC. Placing my order was hassle-free, and it arrived promptly within three days via DPD. I encountered no problems and am satisfied with the service provided. Don't be discouraged by negative feedback; my experience was smooth and efficient.