ShoeBacca.com Відгуки

Повернення оформили чемно і швидко

Не підійшов розмір. Написала, отримала мітку на відправку, гроші повернули після прийому. Є затримки у пік, але без драми.

Ділівері чітка, без косяків

Найяскравіше враження - коробка як з вітрини, все запаковано ідеально. Був страх оверселлу, але замовлення підтвердили відразу. Повернуся за трекінговими.

Оригінали за гарною ціною

Взяв кроси Asics, відправили наступного дня, трек відпрацював. Розмір точний. Програма балів теж приємна. Зворотня доставка не знадобилась.

Підтримка знайшла загублений трек

Трекінг зник при передачі перевізнику, у чаті підняли питання і надіслали правильну ссилку. Повернення роблять після перевірки складу, тож треба трохи зачекати.

Швидко відправили, але збили розмір

Очікувала ідеальне замовлення, та прийшла пара на піврозміру більша. Обмін оформили, але пересилання назад за мій рахунок. Загалом сайт зручний, ціни ок.

Очікував snug fit, вийшло loose

Модель сидить трохи вільніше, ніж у бренду зазвичай. Обмін оформили легко. Матеріали і шви без питань.

Служба підтримки ввічлива

Попросила змінити адресу після оформлення. Оперативно внесли правки і відправили того ж дня. Дякую за уважність!

Кроси як на фото

Дуже тішить чесна розмірна сітка і швидка відправка. Відкрив коробку і все ідеально: пара чиста, без дефектів. Враження максимально позитивні.

Асортимент широкий, повернення легке

Не вгадав з розміром, оформив обмін без проблем. Фото і опис точні. Трек працював коректно.

good prices, double check stock

Order process was easy and the discounts were real. One item was canceled after purchase, which was frustrating. Replacement took a bit, but the price match policy helped on another pair. Communication via email was fine, just not lightning fast.

great deals, smooth checkout

Account setup was painless and filters by size and width worked perfectly. Found discounted ASICS, free shipping applied, and tracking hit my inbox fast. No learning curve at all. Will watch for more promos.

I bought mens snickers but got womens shoes instead.

I bought mens snickers but got womens shoes instead. Big mistake. Sent it back the same day. Even if it was their fault, they still dont release my money.

Shoes came right on time.

Shoes came right on time. They were meant as a gift and fit really good. He likes them a lot. The service was nice and delivery fast.

I sent back two clay court shoes that were never worn.

I sent back two clay court shoes that were never worn. I didn’t even try on one of them since my feet are wide and it was clear it would not fit. It’s been 13 days now and I am still waiting! Any legal advice would be very helpfull.

I was getting new sneakers.

I was getting new sneakers. The sizing was really confusing (adidas). I needed to send them back several times (3 returns) before finding the correct size. All returns went smooth and the service was good. i am very glad about this

Bought shoes twice off tiktok

Bought shoes twice off tiktok. First ones were too big so had to return them. Second pair came not as good as the first. Box was messed up, shoes had little marks, no paper except the one stuffed inside, and laces were all undone like someone tryed them on. I still kept them 'cause I liked how they looked and they fit fine. Messaged them about maybe getting some money back. Service was really bad. Talked to different people each time, and none said the same thing. They said tiktok don't allow refunds but I’m not sure that’s true. If it is, they could still offer something. After that they just stoped caring and didn’t help. If they had done better I would have got more shoes from them, but they let me down.

Avoid buying from this company if you want to keep your money.

Avoid buying from this company if you want to keep your money. I ordered boots about a month ago. From what I can see with the tracking, they never sent them out. When I filed a claim with UPS, they said it was resolved and I couldn't get a refund. It looks like they never shipped the boots, blamed UPS, and since UPS couldn’t find the package (because it was never sent), they just kept my money. I don’t mind giving money to charities, but I’m fed up with acting like businesses are one. They have no responsiblity and don’t care about their customers.

I ordered some Lane cowboy boots from the website

I ordered some Lane cowboy boots from the website. Delivery was quick, but when they showed up, the Lane box was banged up bad and real dusty. The red and white Shoebacca box was fine tho. I spent close to 300 bucks on these boots and got a dirty, messed up box in return (my hands got all dirty touching it)? Not cool. I sent the boots back.

This company needs to be closed down right now!

This company needs to be closed down right now! Terrible customer service! They are quick to take your money, but when you ask for a return/refund, they make you wait forever. I’m at 12 days now and still no refund, this is ridiculous! DO NOT BUY HERE, I WILL REPORT THEM TO THE BBB AND CONSUMER AGENCY.

Have been trying for over a month now to get a return done.

Have been trying for over a month now to get a return done. I’ve emailed multiple times but haven’t heard back. Now I’m stuck with shoes that don’t fit and a lot of money spent. Worst customer service I've had.

The shoes are good like always!

The shoes are good like always! One pair doesn’t fit right and I need to return them, but the other 3 are really nice!

I couldn’t change my shipping address

I couldn’t change my shipping address before anything was processed, so I won’t be getting my package. They haven’t shipped it yet, but still refuse to update the address. I called and tried to cancel right away, but they told me to contact USPS, and USPS said they couldn't guarantee anything. Poor customer service from this company.

My experience has been decent for each pair of shoes

My experience has been decent for each pair of shoes I have bought from SHOEBACCA. I have ordered a few pairs online from SHOEBACCA over the past few months. The ordering process has been fairly simple, and the shipping was quick too. The sale prices have been very attractive, which caught my eye at first. SHOEBACCA is doing a good job in offering quality, brand name footwear at really low prices.

They did an okay job with quick shipping, and the

They did an okay job with quick shipping, and the Timberlands were just fine for $20 bucks less than other places, I like them.

Awesome boots for a good price.

Awesome boots for a good price. I got a size too big but returns are managed with ease. Planning to buy another pair to swap these out. Thanks! You are my new shoe source!!

My third purchase from this shop.

My third purchase from this shop. Everything is great! packaging, the item itself and delivery time:) Thanks again:)

The shoes are all good as always!

The shoes are all good as always! One pair doesn’t fit well, so I need to send it back, but the other three are just right!

I like how Shoebacca runs their business

I like how Shoebacca runs their business. They are very fast. I always buy from them. Never had a problem. Great job to them!

I found the pair of shose I was

I found the pair of shose I was looking for at a great price and with free shipping. I ordered two different pairs of shoes since I wasn't sure about fit and the free, EASY, return for the pair that didn't fit was awesome! Definitely going to keep Shoebacca on my radar for the next pair of shoes I'm shopping for.

My experience was good

My experience was good with SHOEBACCA for every shoe I bought. I got many shoes online in the last few months. The ordering was easy and the deliveries were fast. The prices were low which caught my eye. SHOEBACCA did a good job providing quality shoes at low prices.