Refund honored, skin got dry
After a week of daily use, my skin flared and felt tight. I reached out through their email and the reply was basic but friendly. They suggested cutting back and offered the money back promise if it stayed irritated. I ended up stopping and the refund processed without drama. Delivery and returns were fine, the product just did not suit me. Patch test if you are at all reactive, and keep your routine simple.
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