Hubstaff.com Відгуки

Гнучкий трекінг з контролем

Працюють таймери, бюджети і звіти, сподобався GPS для виїзних. Є крива навчання для адмінів, особливо з правами приватності. Загалом інструмент сильний.

Саппорт терпляче розклав усе

Відповідь за 10 хв, показали як налаштувати ролі і геозони. Матеріали скинули, питання закрите. Дуже тактовно й по ділу.

Нарешті порядок у годинах

Легко стартувати, інтеграції з проєктами рулить. Підскажу: відключи скріни, якщо не треба, щоб не перегинати з моніторингом. Звітність для клієнтів стала простішою.

Старт простий, звіти детальні

Користувачам дали старт-стоп і все, адмінам налаштували ролі і бюджети швидко. Запам’яталось GPS по виїздах і легке формування інвойсів.

Сильно, але слідкуйте за планом

Думав, що в базі буде все. Деякі інтеграції і безлімітні скріншоти лише у вищих тарифах. Підтримка відповідає, софт стабільний.

Аналитика і GPS рятують

Трекер простий, звіти по годинах і проєктах точні, геофенси для виїзних бригад зручні. Важливо чесно проговорити політику приватності з командою.

Коли треба навести лад

Скажу тобі: трекер часу плюс графіки реально знімають хаос. Головне - налаштуй політику приватності під себе.

Графіки та зміни окреслилися

Найбільше зайшло планування змін і геозони. Команда перестала плутатись по об’єктах, табелі зійшлися з першого разу.

Рятує польові команди

Табелі, геозони, графіки - все в одному місці. Співробітники швидко втягнулись. Інтеграції з бухгалтерією зекономили час.

Техпідтримка допомогла з API

Не сходилися дані в звіті. Підтримка перевірила вебхуки і дала робочий приклад. Після того все стабільно.

Облік часу ок, скріни дискусійні

Очікував базового трекера. Насправді є скріни та активність, але можна вимкнути політикою. Звітність і GPS для польових класні.

Setup fine with minor curve

Creating teams and projects took a bit, but the timer is dead simple. Had to poke through admin settings for idle rules and screenshots. Once tuned, payroll exports saved me headaches. Worth the short learning curve.

Clear help on payroll

Chat walked me through geofence setup and clarified privacy toggles. Replies landed in minutes, screenshots off by role, exactly what we needed. Super helpful, zero fluff, apreciated.

Time tracking that scales well

We rolled Hubstaff to a 20 person field team. Onboarding guides and chat answered GPS and privacy questions clearly. One device showed spotty activity, support reviewed logs and fixed it. Scheduling and payroll exports save hours weekly, though lower tier integrations feel limited.

Setup quick, reporting deep

Signed up, installed desktop app, and timers were live in minutes. The learning bump was setting pay rates and approvals, but reports and invoices clicked for our client billing right away.

Useful, with boundaries

It helps me bill clients and spot scope creep. I told the team exactly what we capture to avoid privacy drama. Reports rock, screenshots limited on lower plan.

Fast setup, clear tracking

Created a workspace, invited my team, and the desktop timer just worked. Timesheets and approvals were intuitive. Minimal learning curve, helpful tooltips.

Setup fast, settings dense

Account creation and app downloads were quick. Admin settings are powerful but take a beat to digest. The onboarding checklist helped reduce the learning curve.

Time tracking that fits teams

We rolled it out to a remote crew with minimal friction. Desktop timer was reliable and reports exported cleanly to payroll. Support answered integration questions promptly. The standout was clarity around roles and permissions, which kept things tidy.

Hubstaff helps the team stay more productive.

Hubstaff helps the team stay more productive. Hubstaff gives the employer clear insight into the work completed during the set time. Hubstaff offers good value for the cost.

We’ve used Hubstaff for 3 months and it’s really made a difference.

We’ve used Hubstaff for 3 months and it’s really made a difference. We can see which projects take up the most time and which ones we are neglecting.

I wanted to thank you

I wanted to thank you for fixing my email problem quickly. Everything is working great now. Thank you for helping me fast and well!

The company's billing practices are unfair.

The company's billing practices are unfair. Even if you turn off the time feature, they still charge you. Canceling is made difficult as they hide the options. This makes you believe charges have ceased when they haven't. Getting a refund is tough too, even when you discover the ongoing charges. Don't rely on them; they employ deceptive tactics.

Hubstaff crashes on Linux

Hubstaff crashes on Linux, doesn't support Wayland, and whenever a screenshot is taken, all my work stops with this annoying sound. Maybe you should just be honest and admit that your product doesn't work on Linux.

I decided to give this company a

I decided to give this company a shot to see what it's all about. Unfortunately, I didn't even get a chance to try out their service before they charged me for two whole years! It's really hard to reach them; the phones don't work, and their help system seems designed to keep you away from your account. I canceled my plan, and now I'm just waiting to see if they'll give me my money back. I wouldn't recommend trusting this company.

Despite discovering the issue and a potential solution myself, the support team has not provided a positive response

Despite being a Hubstaff user for three years, my recent experience with their support has been frustrating. I reported a bug related to the ClickUp integration two months ago and have been struggling to get it fixed. Despite discovering the issue and a potential solution myself, the support team has not provided a positive response. This lack of assistance is disappointing, considering my long-term use of their service. Improved support responsiveness is essential for resolving user issues promptly and maintaining customer satisfaction.

Christopher provided dedicated assistance in resolving my issue

Christopher provided dedicated assistance in resolving my issue, despite being constrained by system limitations. The challenge arose from my transition to a new organization while using the same login information from the previous one. Unfortunately, I encountered difficulties manually adding time from the old organization due to conflict errors. Although the situation is frustrating, Christopher's efforts were commendable. I appreciate his dedication and support in navigating this complex transition. I am hopeful that the issue can be fully resolved, and I still have access to the old organization to process the necessary tasks.