Consummer Protection Act?
I am invoking the Consummer Protection Act due to what I believe is misleading advertising by your platform. The features advertised, particularly the speaking feature, are practically non-existent. There is no speaking button, and all interactions are exclusively written, often riddled with grammatical errors and incorrect feedback. I indicated that I have a B2 intermediate level in the language I wished to practice, but the platform only allows me access to a basic level, which is entirely inadequate for my needs. I have read numerous negative comments in hundreds of reviews, highlighting similar issues and suggesting a truly predatory approach by your company. Given these concerns, I am requesting a refund and expect a prompt resolution to this matter.
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