Noon.com

Ordered a gadget from Noon,

Ordered a gadget from Noon, excited to get it, but what a mess. Got a product that’s 500 AED cheaper than what I paid for. Tried getting help, but it’s been a nightmare. They just keep telling me to wait. It's been 10 days and still no solution, no feedback, nothing from the seller either. Feels like they don’t care about customer service at all. Frustrating, to say the least. Honestly, if you’re shopping online, stick with Amazon or just hit up Virgin Megastore. I found out later they had the same item cheaper. Noon? Not again for me.

I needed a MacBook urgently,

I needed a MacBook urgently, so I paid extra for same-day delivery from Noon. Hours went by, and my order still just said "confirmed." It was frustrating, especially since this wasn't my first bad experience with them. I keep hoping they'll improve, but it’s always the same story. If you’re spending a lot of money, you expect better service. Noon, come on, if people are paying for something extra, make sure it actually happens. After this, I don't think I can trust Noon anymore. The prices might be good, but the hassle just isn't worth it.

Got a laptop from Noon

Got a laptop from Noon the other day, but it was DOA—wouldn't even turn on. Took it to a service center as per their instructions, only to find out the warranty’s only good in the USA, not here in the UAE. Been chasing Noon’s customer service for almost a month now, and getting nowhere fast. Their team’s either ignoring me or just giving me the runaround. Feel totally stuck with a broken laptop and zero help. Expected way better from Noon, honestly. This whole thing's been a giant headache. Super disappointed.

🚨WARNING: Noon Scammers! 🚨 I

🚨WARNING: Noon Scammers! 🚨 I want to warn everyone about a terrible experience I had with Noon. I ordered a MacBook on September 27th, and when it arrived, it was clearly used—two sticker marks and a screen that turns purple when off. Noon refused my return request after just 2-3 days and sent the broken laptop back to me. I’ve tried resolving this with their customer service countless times, through calls and complaints, but they’ve ignored me and refused to take responsibility. This is blatant fraud, and Noon is clearly disrespecting the laws and traditions of the UAE. I've even filed a police criminal case against Noon and plan to take them to court. Everyone, please be cautious and spread the word about Noon’s unethical practices. Fraud has no place here, and I am committed to ensuring justice is served.

Man, let me tell you

Man, let me tell you about my experience with Noon. I ordered a PS5, right? They delivered an old version on August 20, 2024. When I tried to return it, they flat-out refused. No return policy, no management to talk to—just a call center that sends you in circles. Emails? Useless. Google reviews? Waste of time. They don't care about customers, just your money. Seriously, if you want to avoid headaches, stick with Amazon. At least they respect return policies and consumer rights. Noon is a nightmare if you ever need a refund or warranty. Save yourself the hassle and shop elsewhere.

I recently had the worst

I recently had the worst experience with Noon. On September 26th, I ordered a PS4 package worth 1050 SAR. Guess what? They sent me a photo frame instead. Unbelievable! And to make matters worse, the delivery was late, and the delivery guy was incredibly rude. He even refused to bring my package to my doorstep. Can you imagine? I had to spend an extra 80 SAR on a taxi just to go pick it up myself. This is just ridiculous. Noon is definitely not trustworthy. If you're thinking of ordering from them, think twice. #NoonIsAScam

Man, buying electronics from Noon

Man, buying electronics from Noon was a total nightmare. I got a Samsung phone that broke down after just 9 months. Tried to get it fixed under warranty, but Samsung's service center in the UAE wouldn't touch it. Noon said they'd handle the claim, but it took ages—3-4 weeks just to pick up and return the device. It was a huge hassle, and I felt completely let down. The whole experience was really frustrating and made me think twice about ever buying from them again. 😞

So, I bought this Samsung

So, I bought this Samsung gadget from Noon Electronics and it broke down in just a month. Tried to get it fixed under warranty, but their service was a complete nightmare. They wouldn't cover it at the official Samsung service center here in the UAE. I spent weeks chasing them to pick up and return the device. Ended up wasting 3-4 weeks just for nothing. Definitely not buying from them again.

I decided to try out

I decided to try out Noon and paid an extra 15 AED for express delivery. On the delivery day, I got a call from some guy named Shabbir. He told me my order was delayed but didn’t even bother explaining why. When I asked questions, he just cut me off and hung up. His rudeness was shocking. I couldn't believe it. Frustrated, I canceled my order right away. I've always had good experiences with Amazon, so I think I’ll stick with them from now on. Noon was a real letdown for me.

Man, I gotta share my

Man, I gotta share my experience. Bought a scooter from this site, and it was a total mess. They don't even have their own service center! Had to go to some random local market to fix it. I mean, if I buy something from them, shouldn’t I get proper support? Turns out, there's no warranty on the scooter. How is that even possible for an electronic item? Used it for just 5 months and it’s already broken. Seriously, for something worth $1200, you’d expect better. I’m never buying anything from them again and would definitely not recommend it to anyone. Worst online shopping experience ever.

I bought a phone from Noon and then decided to cancel

I bought a phone from Noon and then decided to cancel the order. Instead of giving me my money back, they put AED 974 in my Noon wallet. Sadly, my Noon account got hacked, and someone used the money to buy things in Kuwait. When I told Noon, they did nothing about it. This shows that Noon has no security at all, so you can't trust them. Amazon is way more secure and reliable. Noon has shown they are not honest, and I tell everyone to stay away from them.

Subject: Item ID NAEG60056485346-1.

Subject: Item ID NAEG60056485346-1. Unjust Warranty Rejection by Seller on Noon (Seller name: C K R Electronics) I recently bought a phone from this seller on Noon and I’m very unhappy with how they managed my warranty request. After just a few weeks of gentle use, the phone, which is meant to be waterproof, stopped working. But when I asked for warranty service, the seller refused, claiming the phone had water damage. This is both annoying and unjust, as the phone has been hardly used and never exposed to water. Also, the phone is advertised as waterproof, so this denial seems unfair. I hope Noon will make sure sellers stick to the warranties they offer and treat customers properly. I look forward to a quick resolution.

The delivery service is really quick and always on time

The delivery service is really quick and always on time. The products are high quality and priced reasonably. They did a great job!

I got my order recently.

I got my order recently. When I opened the box, there was only the phone and charger. No cover, no screen protector, no SIM ejector, no hands-free. I contacted Noon, but they didn't understand me. Noon's agents are too much liars. They offered me 25Aed for all missing items, which isn't good. Why do you do like that? Very bad. I'm very disapointed.

Awful delivery service!

The delivery guy called once but didn't answer. Then he called again with a missed call, just for show. No follow-up from customer service. Even after informing them I'm traveling tomorrow, I still didn't get the product. Disappointed with the delivery and won't order from noon.com again.

This company feels shady, not reliable

This company feels shady, not reliable, and doesn't fix issues when you bring them up. They won't give your money back if you cancel something, instead they push you to spend it on other stuff. My cash wasn't given back, and someone used my iTunes card without permission. They couldn't figure out who did it. Dealing with them is super frustrating. Their responses are just canned, without real investigation.

Yur th worst app I've evr seen.

Yur th worst app I've evr seen. U guys r th worst ppl I've evr bought from online. Ur communication skill is garbaj, ur drivers r garbaj, unfortunatly, n u guys r vry untruthful ppl. Vry, vry disapointed. I bought smthng from u online, wich turn out 2 b fake n difrnt 2 th pics I bought, n u've bin dragging me on 4 nearly a month, going n coming, going n coming, n when I opend th package, it waz garbaj. So now he's asking me 2 repack it n snd it back, n th driver iz a vry rude, unfortunatly. I'm vry disapointed, but not surprisd, knowing it's noon. Uttrly disgusting n not recomndd 2 anybody.

This company's attitude is utterly disrespectful.

This company's attitude is utterly disrespectful. They seem uninterested in fixing issues. You either accept their shady actions or they ignore you completely. They reply here on Trustpilot but don't do much else. Their online shopping customer service is the absolute worst.

So bad and fake and worse customer service

So bad and fake and worse customer service they will get your money from appliance and you will never get exchange or return and will take 1 month to wasting your time Don’t buy from them there the worse

I jus shopd on noonn had

I jus shopd on noonn had a pretty gud experience. The websit was alrite to navigate n had a lot of products to choose frm. The prices were gud too. I evn got a 15% off coupon code. But the delivery service was great, my order came quick n in perfct condition. I also likd their return n refund policy it was easy. Overall, I would recommend noon.com for anyone lookin for a convenient n reliable online shopping experience.

This company is good, but

This company is good, but I had a problem. I bought a new Galaxy S21 but the cable didn't work. After changing it, it was fine, but not amazing.

90% times I enjoy Noon services

90% times I enjoy Noon services, but this time it's very disappointing to see a delayed delivery message and a delay of 24 to 48 hours during holidays when it's understood that most people need to travel. And if you complain, it takes two days to fix, so what's the point in fixing then...

I gave them the correct address

I gave them the correct address, but the delivery guy went to the wrong place that I never mentioned. I had to cancel my order. The delivery person was from Pakistan and was rude, using inappropriate language. I felt very disappointed. Even though I canceled the order, it's still showing as being processed. I'm really unhappy about this.

Absolutely terrible experience with this company.

Absolutely terrible experience with this company. I made a purchase in August 2023 totaling 3500 AED. Unfortunately, one of the items had to be returned. When I reached out to Danube Home, they pointed fingers at Noon, claiming it was their responsibility. Noon then directed me back to Danube, specifically mentioning Tamara. However, when I contacted Tamara at Danube, the blame game continued. It's incredibly frustrating to deal with this kind of runaround.

Today was my first experience

Today was my first experience with noon food, and the restaurant messed up my order by putting the wrong topping. I reached out to noon about the mistake and waited for a reply. All they did was refund me for the incorrect topping. Nobody bothered to apologize for the wrong order or offer to send the correct one. This is really unprofessional! This will be the first and last time I use any service from noon.

Noon food delivery is an absolute letdown!

Noon food delivery is an absolute letdown! Their delivery team is unreliable and unresponsive. Endured a frustrating 2-hour wait, only to discover my order was inexplicably delivered to a distant location. Attempts to reach the delivery person were futile, and the non-functional chatbox added to the misery. Customer service, rather than offering a solution, insists on using the faulty chatbox. A truly disappointing experience!

Purchased a TV from Noon,

Purchased a TV from Noon, and it malfunctioned within a month. When I sought repairs, they directed me to the seller outside Abu Dhabi. Noon retrieved the product, but the TV returned with a damaged screen. The warranty claim team denied responsibility, closing the case. Disappointing service from Noon, leaving me unsatisfied with the overall experience.

Extremely disappointed with the service!

Extremely disappointed with the service! Ordered a single pizza and ended up waiting over an hour, with the promised time constantly extended. Customer service was no help, and canceling the order seemed impossible, let alone getting a refund. Is it so hard to expect a decent experience? I had to resort to this review after a futile live chat attempt.

I am extremely dissatisfied

I am extremely dissatisfied with Noon's service; I wouldn't even give them one star. I ordered a perfume for same-day delivery on 27th Dec, but faced a bizarre situation. The delivery guy claimed my location was 3 hours away, even though my colleagues in Sonapur, Dubai receive their orders promptly. After a confusing conversation, he revealed he was on a bicycle, not walking. Despite sending my location multiple times, I'm still awaiting my partially paid order. Customer service hasn't provided any solutions, and I doubt I'll receive my item before my 29th Dec evening flight. This will be my last time shopping with Noon. The app needs an upgrade to fix map bugs and address locator issues.

Placed an order with Noon

Placed an order with Noon food, only to have it abruptly canceled without any notification. Attempted to seek assistance through their support chat, but received no helpful resolution. Instead, my funds were refunded as "Noon credit." Now, I'm stuck unable to reorder from the same restaurant on another platform. Disappointing experience; won't be using this food ordering service again.