OhPolly.com

3.8

165 відгуків
  • 5 зірок

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  • 1 зірок

76%

76% рецензентів рекомендують OhPolly.com. Вище середнього у цій категорії

Вище середнього

Головне з відгуків

3.8

76% оглядачів рекомендують OhPolly.com.

Загальна оцінка OhPolly.com — змішана, згідно з відгуками клієнтів. Серед найсильніших сторін бренду користувачі часто відзначають стильний дизайн, якісні тканини, швидку доставку та уважне ставлення окремих співробітників до вирішення проблем. Багато хто хвалить оперативну роботу підтримки, можливість легко обирати розмір за допомогою інструментів на сайті, а також простий процес замовлення. Водночас серед основних нарікань у відгуках про OhPolly.com — затримки з доставкою, особливо при термінових чи міжнародних замовленнях, неузгодженість розмірної сітки, складний або не повністю прозорий процес повернення коштів та періодична відсутність прямого зв'язку з підтримкою (лише чат-бот). Деякі OhPolly.com відгуки клієнтів згадують втрату посилок, помилки у замовленнях і ситуації, коли повернення оформлювали лише у вигляді кредиту, а не грошей. У підсумку, бренд приваблює стильними колекціями та сервісом, але має суттєві недоліки у логістиці та політиці повернень, які варто враховувати перед покупкою.
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Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

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Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

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Категорія:

Одяг

OhPolly.com займає 15 серед 20 найкращих компаній у Одяг на RealReviews.io

Про OhPolly.com

Oh Polly — це популярний британський бренд жіночого одягу, відомий своїми сміливими та облягаючими дизайнами, що підкреслюють фігуру. Колекції включають вечірні сукні, комплекти для відпочинку та спортивний одяг під суббрендом Bo+Tee. Компанія орієнтована на соціально активну молодь, активно використовуючи Instagram для просування своїх новинок.

Oh Polly відгуки

Покупці часто переглядають Oh Polly відгуки, щоб дізнатися про особливості посадки моделей та якість тканин. Бренд наголошує на етичному виробництві та підтримує благодійні ініціативи через свій фонд у Камбоджі. Магазин забезпечує міжнародну доставку та пропонує зручну систему повернення для своїх клієнтів по всьому світу. Oh Polly залишається одним із найвпливовіших брендів у сегменті «швидкої моди», диктуючи тренди для вечірніх образів.

Ключові деталі:

  • Місцезнаходження: Штаб-квартира компанії знаходиться в Бромбороу, Великобританія.
  • Засновники: Athalonz.com заснували Клер Хендерсон та Майк Бренні.
  • Дата заснування: Компанія була заснована в 2020 році.
  • Translation language

Рейтинг на різних сайтах

  • Trustpilot

    4.4

  • Sitejabber

    3.0

  • Reviews.io

    3.6

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  • Відгуки з інших країн:

  • N

    Nayara Da cunha

    1 відгукiв

    United Kingdom

    I just got my order

    I just got my order from Oh Polly, and honestly, I'm super impressed. Their delivery was lightning-fast, which was awesome because who wants to wait forever, right? The quality of the clothes is top-notch and they feel like they’ll last. What’s really cool is how their True Fit tool actually helped me figure out my size. Usually, size guides are a hit or miss, but this one nailed it for me. Everything fit like it was tailored just for me. So yeah, if you're thinking about getting something from them, go for it. I'm definitely a happy customer and will probably shop there again.

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  • c

    customer

    1 відгукiв

    United Kingdom

    I ordered a few

    I ordered a few items from this store, and I gotta say, the experience was top-notch. The communication with the team was super smooth, and they made sure to keep me in the loop every step of the way. The delivery was lightning fast, and when my package arrived, it was clear they put a lot of care into it. Everything looked just like it did on the website, no surprises there. Plus, the site gave me all the info I needed about sizing and fabric, which made picking the right items a breeze. It's nice when things just go right, you know? Definitely gonna shop here again.

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  • B

    Brittany Peña

    1 відгукiв

    United States

    I snagged this stunning red

    I snagged this stunning red 3D Embellished Bandeau Maxi Dress, and let me tell ya, it's got some heft with all those sequins. But wow, it fits like a dream and definitely steals the spotlight! Perfect for my birthday bash, I felt like a million bucks. The dress is worth every penny, really. It's not just about the looks; the quality is on point too. Wearing it, I was showered with compliments all night. If you're on the hunt for a show-stopping dress without breaking the bank, this one's a winner. Can't wait to find another occasion to rock it!

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  • y

    yasna tavassoli

    1 відгукiв

    United Kingdom

    You won't believe this!

    You won't believe this! I ordered a couple of things online, but when I decided to return them, it turned into a bit of a mess. I expected a simple refund to my card, but instead, they just issued a gift card without even asking. It's like they assume I want to keep shopping with them! To make things worse, I sent back two items, and only got a gift card for one. It's like the other one vanished into thin air! I had to keep track of everything myself because they seem to just forget about it. Honestly, I've never had such a frustrating experience with online shopping before.

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  • c

    customer

    1 відгукiв

    Ireland

    I was really looking forward

    I was really looking forward to getting this dress for a special event, and I even paid extra to make sure it arrived on time. But guess what? No dress showed up. I tried reaching out to customer service, hoping they'd sort it out quickly, but I was told I'd have to wait 24 hours just to hear back from them. The whole experience was just frustrating. I mean, I get that things go wrong sometimes, but this felt like too much hassle for something that should've been simple. Not sure I'll be ordering from them again anytime soon. It just left a bad taste, you know?

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  • A

    Ash

    1 відгукiв

    United Kingdom

    I've been a fan of

    I've been a fan of Oh Polly for ages, and honestly, I rarely run into problems with my orders. When something does come up, which isn't often at all, they jump in to sort it out. It's clear they're doing their best to help, and that's what makes them my go-to for shopping. I love how they handle things, always quick to fix any hiccup. You can tell they care about their customers, which is why I keep coming back. It's rare to find that level of service these days. Oh Polly just gets it right, time after time, making them my absolute favorite place to shop.

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  • E

    Ellen Chidarikire

    1 відгукiв

    United Kingdom

    Oh Polly’s clothes are just

    Oh Polly’s clothes are just something else. I mean, every time I slip into one of their outfits, it's like a little confidence boost. The fit is always just right, hugging in all the good ways, and the fabric feels so lush. Their designs? Stunning, without a doubt. It's like they just get what makes a piece stand out. I've been buying from them for quite a while now, and they've never let me down. Whenever I have a special occasion, Oh Polly is my go-to. They truly make dressing up feel like an experience, and honestly, I can’t imagine my wardrobe without them.

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  • D

    Danielle Hill

    1 відгукiв

    United Kingdom

    I reached out to

    I reached out to Oh Polly’s customer service because I had to return some items a bit late due to some unexpected issues. Bailey was the person who helped me, and they were seriously amazing. They actually listened to my problem and were super kind and understanding. Instead of just giving me store credit, which is their usual policy, they went out of their way to adjust my return so I could get a refund. This whole thing was sorted out really fast and with a lot of care. It’s nice to feel like a real person and not just another number. Big thanks to Bailey for turning a stressful time into something manageable. Oh Polly's customer service is top-notch!

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  • A

    Anays Armas

    1 відгукiв

    United States

    I ordered this dress for

    I ordered this dress for a special day, and guess what? The day came and went, and still no dress. Fifteen days later, still nothing shipped. I kept my cool, but seriously, waiting that long is beyond annoying. They promise a delivery date, but what's the point if they can't keep it? We order stuff because we need it, right? Especially dresses for special occasions! If you’re okay with the chance of not getting your dress on time, then go ahead and order. But if you actually need it by a certain date, maybe think twice.

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  • s

    sukhman

    1 відгукiв

    Australia

    I was really stressed about

    I was really stressed about an order mix-up because I had entered the wrong email address. I couldn’t track my package, and it was driving me nuts. I reached out to customer service, and honestly, they were fantastic. They quickly sorted everything out and updated my email so I could track my order without any hassle. Livi from customer service was a total lifesaver. She was super efficient and made the whole process so much easier for me. Big shoutout to her for the amazing support! It’s not often you find such helpful service, and I’m really grateful for it. Thank you, Livi, for turning a stressful situation into a smooth experience!

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  • S

    Stefania

    1 відгукiв

    Paraguay

    You know, dealing with issues

    You know, dealing with issues can be such a hassle, but these folks really made it a breeze. I had a couple of problems, and they jumped in and fixed everything faster than I expected. What stood out was how they handled everything with such professionalism and a friendly attitude. It's like they actually cared, which is rare these days. The customer service team was on point, making the whole experience much smoother than I thought possible. Honestly, I didn't feel stressed at all. If you're looking for a company that knows how to take care of its customers, this is the one. Definitely a thumbs up from me!

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  • E

    Elle D

    1 відгукiв

    Ireland

    I grabbed this draped mini

    I grabbed this draped mini dress in aquamarine and seriously, it's one of the coolest dresses I've ever put on. It looks like a super tight fit, but it's actually stretchy, comfy, and hugs just right. Perfect for a night out, where you want to look fab and still move freely. The color is stunning and makes a real statement. Plus, the delivery was super quick, arrived in just 3-4 days without any hassle. It's like they knew I needed it ASAP! This dress is definitely going to be my go-to for nights out. Thanks a bunch for making such a fab dress!

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  • A

    African Leap Safaris

    1 відгукiв

    United Kingdom

    You know, I’m always a

    You know, I’m always a bit skeptical about online shopping, especially with clothes. But my daughter wouldn’t stop talking about Oh Polly, so I decided to give it a try. Ordered a dress for her to wear as a guest at a wedding, and let me tell you, I was blown away! Placed the order at 7pm, and by 1pm the next day, it was already at our doorstep. Paid a little extra for DPD delivery, and it was so worth it. The dress is stunning—fits her like it was tailored just for her. The speed and quality seriously exceeded my expectations. Can’t believe how easy and fast it all was!

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  • Á

    Áine

    1 відгукiв

    United Kingdom

    I reached out to

    I reached out to this company with a few questions, and wow, they got back to me super fast. It's not every day you find a company that’s so easy to communicate with. Their response was clear and helpful, which really made my day. I felt like they genuinely cared about what I needed, and it's rare to find that kind of service. It’s refreshing to deal with a company that’s not just about making a sale but really wants to help its customers. Definitely made me feel valued and appreciated. I'll definitely think of them first next time I need something in their line of work.

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  • T

    Tara Gentry

    1 відгукiв

    United Kingdom

    I had a frustrating time

    I had a frustrating time with a recent order. Bought something from Oh Polly, but the package never showed up, thanks to Evri. When I reached out to Oh Polly, they just pushed me off to Evri, who then claimed I hadn't responded to their emails—total lie! Now, I'm out £100, and both companies are refusing to help me, which is really disappointing given my rights as a customer. I ended up contacting my bank to start a chargeback process. If that doesn't work, I might have to take them to small claims court. Next time, I'll definitely shop through ASOS or somewhere else more reliable instead of directly from them.

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  • J

    Jackie Cumming

    1 відгукiв

    United Kingdom

    I decided to splurge

    I decided to splurge on a couple of dresses, spending close to £200. I was really looking forward to getting them in two days as promised. Then, out of the blue, I got a message saying they wouldn’t even be in the warehouse until 7th June. Talk about a letdown! With prom just around the corner, I’m now scrambling to find another option that can actually deliver on time. It's frustrating that they took my money before letting me know the dresses weren’t in stock. This experience has been so disappointing. I can’t see myself ordering from this place again.

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  • A

    Aleyna Erol

    1 відгукiв

    Germany

    Just got this amazing dress

    Just got this amazing dress and I'm over the moon! At first, I was kinda worried about the sizing, but I checked their size guide and measured everything carefully. Turns out, it fits like a dream! The quality is impressive, feels really well-made. What's even better is how they kept me in the loop about my order every step of the way. I mean, who doesn't love knowing exactly where their stuff is, right? Plus, it showed up earlier than I thought it would, which was a lovely surprise. Overall, super happy with my purchase and can't wait to show it off!

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  • N

    Nicole Mei

    1 відгукiв

    United States

    I was shopping online and

    I was shopping online and hit a snag when the discount I got in my email didn't show up at checkout. Frustrating, right? So, I decided to contact customer support. Katie and Stephanie were quick to jump in and assist me. They were both super responsive and really knew what they were doing. After a few messages back and forth, they managed to sort everything out for me. It's nice to see a company that actually cares about its customers and takes the time to help out when things go wrong. Now I can enjoy my purchase without any worries. Big thanks to Katie and Stephanie for turning a tricky situation into a smooth experience!

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  • W

    Watford

    1 відгукiв

    United Kingdom

    I gotta share how much

    I gotta share how much I enjoy shopping here! Their clothes? Just stunning every time. I’ve ordered a bunch of times, and the delivery is always super fast, which is such a relief when you’re eager to get your hands on some new fashion. The few times I had issues, their customer service jumped right on it and sorted things out quickly. That’s something I really appreciate. And let’s talk about sizing—everything fits just like it should, which is awesome because it means no annoying returns. This company has definitely become my go-to for keeping my wardrobe fresh and stylish. It's rare to find a brand that ticks all the boxes like this one does.

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  • E

    Emilia

    1 відгукiв

    Germany

    I had this experience with

    I had this experience with the team at Oh Polly, and I gotta say, it was pretty great. Bailey, Elle, and Stephanie were super quick to respond and genuinely helpful with everything I needed. I was a bit nervous at first, thinking there might be some hiccups with my requests. But nope, everything went through just fine. The only bummer was that the dresses didn’t fit me quite right, but that's not gonna stop me from shopping there again. The team’s support was top-notch, and it really made a difference. Big thanks to them for all their help! Can't wait to give it another shot and find the perfect fit next time.

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  • K

    Komal Desai

    1 відгукiв

    United Kingdom

    Stumbling upon their website was

    Stumbling upon their website was a total game-changer for me. Who knew I'd find a brand that I'd end up absolutely adoring? The moment I saw their collection, I was hooked. The styles are seriously on point, and the fits? Just wow. It's like they read my mind and designed everything just for me. I never thought I'd be this excited about clothes, but here we are. It's safe to say I've found my go-to brand for sure. Every piece I've gotten so far has been a knockout. Can't wait to see what they come up with next!

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  • X

    Xxxx

    1 відгукiв

    United Kingdom

    Oh Polly is absolutely my

    Oh Polly is absolutely my go-to spot for clothes. The quality of their stuff is consistently impressive, and their customer service is just spot-on. Whenever there's an issue, it's sorted out super quickly, which I really appreciate. Their designs are always on point, and I've got my fingers crossed they keep coming out with more of those sparkly, eye-catching dresses. They're real show-stoppers! Shopping there feels like a treat every time, and I can't wait to see what they roll out next. If you're into standout styles that turn heads, Oh Polly is definitely the place to check out.

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  • F

    Fernandes

    1 відгукiв

    France

    I ordered this dress from

    I ordered this dress from Oh Polly and thought I'd have to jump through hoops to return it. But, boy was I wrong. I had a small hiccup with my return, and I was ready to brace myself for a long wait. Instead, their customer service got back to me super quick and sorted everything out without a hitch. It was such a relief to have my issue handled so smoothly. Honestly, it's rare to find a company that deals with problems this efficiently. It made me feel valued as a customer. If you're considering shopping with them, I'd say go for it. They're top-notch when it comes to customer care!

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  • C

    Chiara Maiello

    1 відгукiв

    Italy

    Stumbled upon OhPolly last year

    Stumbled upon OhPolly last year, and now it’s basically my go-to brand. Seriously, most of my closet is filled with their stuff. If I'm hunting for a specific piece, I don't even think twice about checking anywhere else. Their styles just fit me perfectly, and the quality is always top-notch. It’s like they get my vibe, you know? Every time I wear something from them, someone asks where it’s from. It's nice having a brand that feels like it gets you. Shopping with them is always a breeze, and returns, if needed, are straightforward. Honestly, I can't imagine my wardrobe without OhPolly now.

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  • J

    Júlia Oliveira

    1 відгукiв

    United Kingdom

    I gotta say, I really

    I gotta say, I really love Oh Polly, but I had a bit of a hiccup with their corsets. The first one I got had a seam that was all wrong. I reached out, and they were super nice about it, sending me a replacement right away. The second corset had this tiny issue too—one of the bones was a tad longer than the others. Funny enough, it fit me just right, so no biggie there. I do think they should double-check their quality control on this batch of corsets, though. Despite these little problems, I’m still a big fan of the brand. And shoutout to Lauren for being such a gem with her customer service!

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  • A

    Anissa T

    1 відгукiв

    United Kingdom

    I ordered twice from OhPolly,

    I ordered twice from OhPolly, and honestly, it's been a bit of a mess. The first order arrived but was missing two items. Then, the second order was supposed to be here today, but the tracking info hasn't changed at all. I tried reaching out to them a couple of times, hoping to sort things out, but got no response. It's frustrating because I paid for next day delivery, yet now they're telling me to wait two more working days so they can check some camera footage. I really expected better service, and this has been quite disappointing. Just wanted to share my experience in case anyone else is considering ordering from them.

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    Відповісти на Anissa T

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  • S

    Sarah

    1 відгукiв

    France

    I gotta say, dealing with

    I gotta say, dealing with this company was a real treat. Every time I reached out, they hit back with lightning speed, making sure everything was just right. Seriously, they didn’t miss a beat. I felt like they genuinely cared about getting things perfect for me. And the item? Spot on! Fit like it was made just for me, and just in time for my sister's wedding—what a lifesaver. It’s rare to find a place that nails both the product and the service like this. Huge thanks for making everything smooth and stress-free. Definitely gonna be my go-to from now on!

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  • E

    Eva

    1 відгукiв

    France

    I had a bit

    I had a bit of a hiccup with a return. Instead of getting a refund, I ended up with store credit, which wasn't what I was hoping for. But, I gotta say, the customer service team was super quick to jump in and fix things. Once I reached out, they got everything sorted out fast, and my refund was processed without a hitch. Elle-Eleanore, in particular, was fantastic! Her professionalism and help made the whole process so much smoother. In the end, I’m really happy with how everything was handled. It's nice to know there's a team that truly cares about getting things right for their customers.

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  • P

    Peter Chambers

    1 відгукiв

    United Kingdom

    I thought I'd try this

    I thought I'd try this shop again, hoping for a smooth ride, but things went a bit sideways. Ordered a pair of shoes, got the wrong size, so I used my store credit to grab the right size and a new shirt I had my eye on. The shoes fit great this time, but the shirt wasn’t my style, so back it went. Expected a refund to my card, but nope—store credit again. Tried asking them about their policy, but no clear answers. It’s like I’ve been stuck in a cycle, swapping stuff instead of getting my money back. Not sure I’m up for another round with them.

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    Відповісти на Peter Chambers

    Коментар повинен містити щонайменше 10 символів.

  • I

    Ilirian Blloshmi

    1 відгукiв

    United States

    I ordered something important

    I ordered something important, and it got sent to the wrong address. It’s frustrating because I needed it quickly, so I had to buy it again. I reported this over a month ago, and despite giving all the info you asked for, I haven't heard back. This radio silence isn't cool. I really expected better communication and a quicker resolution from you guys. If you don't sort this out soon and refund me, I'll have to take things into my own hands and get my bank involved. Consider this your last chance to make things right. Please handle this swiftly.

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    Відповісти на Ilirian Blloshmi

    Коментар повинен містити щонайменше 10 символів.