OhPolly.com

Швидка оплата і точні фото

Оформлення без танців, розмірна сітка з прикладами фігур допомогла вибрати. Запам’яталось, що тканина відповідає фото і колір не відрізняється від сайту.

Фігура виглядає вау

Матеріал тримає форму, корсетна частина акуратна. Розмір S сів чітко. Поверненням не користувалась, бо все підійшло. Для івентів саме те.

Сіло ідеально, чекала довше

Очікувала звичайну сукню на подію, отримала дуже щільну тканину і гарну посадку. Мінусик: відправка під час дропу затягнулась на кілька днів. На фото і в житті співпадає.

Красиво, але розмір плаває

Одна модель ідеально лягла, інша в тій самій лінійці тісніша. Тканини приємні, шви охайні. Рекомендую дві близькі розмірності, щоб не прогадати з посадкою.

Сукня зайшла на всі сто

Замовила сатинову сукню на подію, сидить просто вау. Доставка швидка, трек відпрацьовував. Раджу брати розмір з запасом, бо крій щільний. Повернення не знадобилось, сервіс відповідав швидко.

Шик і швидка доставка

Брала total look для весілля подруги. Прийшло швидко, тканини щільні, колір шик. По радіусу розмір впритик, але сів ідеально. Як треба засяяти - це прям мастхев.

Гарні фасони, але уважно з розміром

Плаття красиве, колір як на фото. На мені трохи впритик, довелось міняти. Повернення вийшло довше, ніж очікувала, зате підтримка відповідала по справі. Загалом норм, просто міряйте уважно.

Гарно, але є нюанс

Думала буде щільніша тканина, а прийшла легша, хоча сидить добре і шви рівні. Плюс - повернення описані чітко. Мінус - пакування могло б бути міцніше.

Сукня зайшла на всі 100

Фото відповідають, тканина приємна, розмірна сітка адекватна. Доставка ок, трек працював. Для івентів ідеально, ціна норм за трендовий фасон. Залишилась задоволена.

Snatched dress, tight fit

Used the size guide and still went one up. Thick fabric, feels luxe, holds everything. Bodycon is snug, so plan shapewear or tailoring if in between sizes.

Return felt a bit rigid

Found a satin set I loved, but the skirt ran short. Shipping was fine, then returns asked for tags pristine and return postage on me. I complied, got credited, but wished for an easier swap option.

I ordered a dress on

I ordered a dress on 4th September and it’s been a bit of a nightmare. Money left my account on the 5th, but I never got a confirmation or order number, and it doesn’t show in my recent orders either. It was meant to arrive by the 16th, but now I’m left wondering if it’s even coming. I’ve tried customer service, email, Instagram and Facebook, but no reply at all. Even the bot said a human would respond in 9 hours, which didnt happen. It’s pretty worrying and honestly frustrating, because I just want to know what’s happening with my order.

I’ve shopped with Oh Polly

I’ve shopped with Oh Polly loads of times and usually it’s my go-to for family gifts and birthday bits too. This time though, it’s been a proper headache. I ordered on the 4th of September, and the money got taken on the 5th of November. It was meant to be a pre-order arriving before the 16th, but I’ve got no order number, no confirmation email, and nothing showing in my recent orders. Customer care hasnt really helped either, they say replies come within 9 hours but I’m still waiting. Bit annoying really, and I’m left not knowing whats going on.

I was really excited to

I was really excited to wear my new outfit on a day trip. The style looked great, and I thought it was gonna be perfect for my adventure. But man, was I wrong. After just one day of wearing it with a simple backpack, the fabric started showing signs of wear and tear. I was super disappointed to see it got damaged so easily. I mean, I expected better quality for the price I paid. It's kinda frustrating when something doesn't hold up, especially when you’re out and about. The whole thing left me feeling like I wasted my money on something that just couldn’t keep up.

I gotta say, Oh Polly

I gotta say, Oh Polly has seriously won me over! Some of their pieces seem like they're crafted for specific body shapes, but surprisingly, there's a bunch that fit different figures perfectly. It’s like they’ve cracked the code on mixing fun, trendy styles with a universally flattering fit. And the quality? Top-notch. I’m all about those little details—the double lining, those sneaky built-in shorts under dresses, and the overall structure. It feels like they really put thought into each piece. Recently, I had a tiny hiccup with a refund, but Stephanie from customer service handled it like a pro. Quick response, super helpful, and just really nice. With such fab clothes and amazing service, I’m sticking with Oh Polly!

I shopped at this

I shopped at this store and was pleasantly surprised by the quality of the dresses, especially for the price. They're really well-made, and you can tell they’re going to last. Had a bit of an issue with one of the dresses, but when I reached out to their customer service, Abbie was super helpful. She made the whole refund process easy and stress-free, which I really appreciated. It's not every day you get such friendly and efficient service, right? This experience has definitely made me a loyal customer. I’m already planning my next shopping spree here. If you’re looking for great dresses without breaking the bank, this is the place to go!

I just got my order

I just got my order and wow, the quality blew me away! Seriously, it's like they made these clothes just for me. Everything fits perfectly, and I couldn't be happier with what I picked out. As someone who's pretty picky about clothes, I'm genuinely impressed. This was my first time buying from this place, and now I'm definitely hooked. Can't forget to mention how fast the delivery was—it felt like I blinked, and my package was at the door. It's not every day you find a store that gets everything right, from the product to the shipping. Safe to say, I'll be back for more shopping soon.

Wow, this dress turned out

Wow, this dress turned out to be a total win! It's gorgeous, and the quality is top-notch. I grabbed an XS, and it fits like a dream. Seriously, it feels like it was made for me. And talk about customer service—those folks are amazing! Super friendly and lightning-fast with their responses. I had a little question about the size, and they were so helpful, making sure everything was spot on. Honestly, it was a fantastic experience from start to finish. I'll definitely be shopping with Oh Polly again. If you're on the fence, just go for it; you won't regret it!

I recently had a pretty

I recently had a pretty frustrating experience with this company. Their return policy is just too short, only giving you two weeks to send things back. And the refund process? It's all over the place. I used a gift card worth over £80 for part of my order, kept an item that was over £100, yet they still refunded the gift card instead of giving me the cash back. It just doesn’t add up. I haven’t come across this kind of confusion with other stores before. Overall, it was a pretty disappointing experience, and I’m not planning on shopping with them again anytime soon.

I bought a dress

I bought a dress from Oh Polly, but it turned out to be damaged after just one wear. At first, there was a bit of back-and-forth confusion, which might have been my fault since the email attachments probably didn’t go through. Anyway, once we sorted that out, their customer service was pretty quick to respond. They offered a replacement without any fuss, which was nice. I appreciate how they handled it all; they made sure everything was sorted out in the end. It’s good to see a company that cares about making things right. Definitely gives me confidence to shop with them again.

I ordered a dress,

I ordered a dress, and let me tell you, it was a rollercoaster! There was a hiccup with the delivery, so I reached out to the customer service team. They were super quick to respond, and within a day or two, everything was sorted out. Seriously, that's lightning-fast! It's clear that having great products is important, but having a team that actually cares and acts fast is just as crucial. When my dress finally arrived, it was perfect! The fit and fabric were just amazing, beyond what I imagined. The experience left me really happy and definitely a loyal customer. Kudos to the team for nailing customer service!

I had a situation

I had a situation with my order from Oh Polly, and I gotta say, their customer service really came through for me. They treated my issue with genuine respect and urgency, which isn't something you see every day. I reached out with a concern about my order, and they were on it right away, making sure everything got sorted out quickly. Given how big the company is, I was expecting a long wait, but surprisingly, it wasn’t too bad at all. They kept me updated throughout the process, which I really appreciated. Overall, I left the experience feeling pretty satisfied and grateful for their help. It's nice to know they truly care about their customers.

I was so excited to

I was so excited to get my new heels, but when I opened the box, one was damaged! They were packed well, so it didn’t happen during shipping. I can't believe someone actually sent these out like this. I tried reaching out to customer support, but no one seems to be responding. The heels look stunning, but the service? Not so much. I'm supposed to wear them to a wedding this weekend, and now I'm stuck with a damaged pair. It's frustrating, like my money just went down the drain. Really disappointed, and it makes me think twice about ordering from them again. Always double-check your deliveries for damages!

I just got my hands

I just got my hands on the burgundy Vasanta dress, and let me tell you, it's a real gem! The delivery was lightning fast, which was a nice surprise. When I tried it on, the fit was spot on—like it was made just for me. The fabric feels amazing, soft yet sturdy, and the color is just perfect for me. I couldn't believe how well it matched the description. It’s not always easy to find something that looks this good and fits so well. Honestly, this dress is a new favorite in my wardrobe. I'm already thinking about getting it in another color!

Shopping for a dress turned

Shopping for a dress turned into quite the saga. I bought a lovely dress for £67 with a discount code, but needed a bigger size. Turns out, exchanges weren't an option. Instead, I had to reorder with store credit, and was promised a £17 refund. But then, disaster struck—my second order vanished in transit. Oh Polly refunded just £67 in store credit, but by then, the dress price had gone up and my discount code was invalid. So, I had to shell out an extra £18, totaling £85 for the same dress. To make matters worse, all communication was through an AI chatbot, with agents giving mixed information. What a hassle!

I can't believe what a

I can't believe what a hassle my return with Oh Polly turned into. I sent back two dresses, worth around £200, using their return process and dropped it off at the designated ParcelShop, with a tracking number to prove it. But then, Oh Polly claimed they received items from another brand instead. They said they’d investigate with the courier, Evri, but after weeks of back and forth, they denied my refund without showing any investigation results or even a photo linking my tracking number to the wrong parcel. I asked for all sorts of info—courier findings, parcel weights, warehouse records—but got nowhere. This mix-up wasn’t my fault, and I expected a fair investigation. It’s been super frustrating, and I'm really disappointed.

I got this dress and

I got this dress and let me just say, it's stunning. I went a size up, thinking it might be a bit snug, but turns out, it fit quite well anyway. The tailoring is top-notch, and the corset? Absolutely loved it. But here's the thing, I wish the website had more details about the fabric. It’s all synthetic, and wearing it was a bit warm. Probably better for cooler days or evenings, I think. But overall, I'm thrilled with how it turned out. The dress looks fantastic in pictures, too. So, despite the little hiccups, I'm really pleased with this buy. Cheers!

I bought this gorgeous

I bought this gorgeous dress, and while it looked amazing and fit like a dream, something just didn’t sit right with me about the delivery. I mean, I spent $278 on this piece, not to mention the $18 for postage, and when it showed up, it was stuffed in a plain plastic bag. I guess I expected a little more pizazz for something at that price, maybe a nice box with some tissue paper or something. The communication was solid, and the shipping was surprisingly quick, but the presentation left me a bit underwhelmed. It’s the little things that make a big difference, you know?

I had a frustrating

I had a frustrating experience with Oh Polly's customer service. My husband has ordered from them before without any issues, so I decided to place an order myself, given their reputation for quality. Everything seemed fine until I received a notification that my package was delivered, complete with photos. Yet, when I checked, there was no package to be found. I reached out to Oh Polly with my details, and they started an investigation. The outcome? They claimed the package was delivered and refused to offer a refund or replacement. It's baffling how a package can be marked delivered but isn't actually there. I'm left without my order and no resolution. I'm planning to contact my credit card company to dispute this. Oh Polly, please improve your customer service and delivery process.

I had a bit

I had a bit of a mess with my Oh Polly order, and it's been quite frustrating. I picked ASDA as the collection point, thinking it’d be convenient since it's open daily. But somehow, the delivery company couldn't get my package there, and it went back to Oh Polly. I reached out to sort it out, hoping they'd send it back quickly. Instead, Abbie from customer service cancelled my order entirely because they couldn’t guarantee next-day delivery. I never asked for a cancellation, and now the items I wanted are gone or pricier. It feels like I’m the one paying for something that wasn’t my fault. I expected better, especially as a repeat customer, and I'm not sure I'll be ordering from them again.