Remote

I experienced timely feedback and

I experienced timely feedback and responsiveness throughout both my onboarding and offboarding procedures. The adept handling of inquiries, coupled with comprehensive FAQ pages and user guides, contributed to a positive impression. The inclusion of a helpful chatbot further enhanced the overall experience.

My experience with remote.com has

My experience with remote.com has been disappointing. I've been requesting form T220 for a month without any assistance. The customer service is unresponsive, and there's no reliable way to contact them. It's the company's responsibility to provide employees with the necessary tax forms, but they consistently fail to do so. The excuse of a technical glitch has persisted for over a month. I strongly advise avoiding this company.

This company's sheer incompetence

This company's sheer incompetence is staggering. My recent payslip debacle is a testament to their ineptitude. The so-called "support" team mindlessly spouts empty phrases, lacking any grasp of payroll intricacies. Their feeble attempts to clarify tax deductions fall flat, and the audacious promise of rectification a month later adds insult to injury. Remote.com has turned my work experience into a relentless nightmare, courtesy of these bumbling individuals. Steer clear of this unprofessional excuse for a company to spare yourself the frustration and disappointment.

Key information crucial for the hiring process was inexplicably omitted

Engaging with this service has been a source of immense frustration and unreliability. Key information crucial for the hiring process was inexplicably omitted, putting us at risk of substantial legal liabilities in a foreign country. Attempts to communicate and seek clarification were met with prolonged silence for nearly 8 weeks, highlighting a glaring lack of responsiveness. It appears that the service prioritizes collecting fees over resolving client issues, functioning more as indifferent brokers. This experience has been deeply unsatisfactory, leaving clients unsupported, agitated, and questioning the competence and commitment of the service provider. A serious reassessment of their practices and client engagement is warranted.

Shameem from support provided exceptional assistance

Shameem from support provided exceptional assistance. I required changes to our company information, and not only did Shameem promptly resolve the issue, but also displayed a high level of kindness and constructive engagement throughout the process. The support experience was positive and efficient.