Remote

Онбординг пройшов гладко

Завантажив документи, підписав e-contract, працівник вийшов у строк. Інтеграція з HRIS спростила облік. Питання по візі вирішили через консультанта.

Функціонал сильний, ціна кусається

Сподівалась на легкий старт, а налаштування бенефітів зайняло кілька тижнів. Платформа стабільна, виплати чіткі. Але вартість на великі команди відчутна.

Контракти і пейролл під ключ

Онбординг плавний, документи підписали вчасно. Складні звільнення вимагають більше часу. Платформа зручна.

Команда щадить нерви HR

Підписання, бенефіти, payroll зібрані в одному місці. Запитання закривають досить оперативно. Для розширення команди топ.

Платформа сильна, кейси нетипові довше

Типові контракти генеруються швидко, бордер-кейси грузнуть на рев’ю. Інвойсинг зрозумілий. В цілому полегшує вихід на ринки.

Онбординг гладкий, ретропросрахунки не дуже

Сподівався на магію ідеальних перерахунків. Деякі фікси йшли довше через локальні нюанси. Але щоденна рутина працює чітко.

Легально і швидко в новій країні

Оформили співробітника за тиждень, контракт і бенефіти локальні. Payroll проходить як по маслу.

Швидке оформлення співробітників за кордоном

Контракти локалізовані, онбординг плавний. Платіжки і зарплата централізовані. Для нюансів трудового права є локальні експерти. Пару разів ескалації тривали довше.

Все по процесу і в строк

Контракт, виплати, довідки - без затримок. Інтерфейс дружній. Зручно для роботи з-за кордону, чувстую стабільність.

Онбординг без бюрократії

Підписав контракт через платформу, все локально і прозоро. Виплати в місцевій валюті, документи зберігаються в одному місці. Початок вийшов гладким.

Підтримка по зарплаті чітка

Питав про дату виплат і валюту. Відповіли з прикладами, надіслали посилання на статті. Все стало зрозуміло, хвилювання зняли.

Добра платформа глобального найму

Похвалю прозорий процес і документи. Попереджу: трекай час у їхньому інтерфейсі, щоб не плутати табелі. Далі все працює як годинник.

Payroll runs without drama

Found the onboarding checklist super clear. Contracts generated fast, tax docs uploaded, and our teammate got benefits guidance. First payroll run landed on time and reports matched. Support chimed in on a country nuance we missed. Exactly what we needed scaling abroad.

Visa questions answered fast

Midway through onboarding a hire, I asked about timelines and benefits setup in their country. Support replied same afternoon with a step list and realistic ETA. Calm, helpful, and accurate.

Complex case, patient support

Response times dipped during a tricky termination, but the specialist stayed professional and explained steps clearly. It closed correctly, just slower than I hoped.

Fired up to scale globally

Clicked into the dashboard and felt instantly calmer about compliance. Contracts spun up fast, our teammate was paid on time, and I stopped dreading payroll emails. That peace of mind is worth it.

Hiring abroad made simple

Our EOR setup moved quickly: compliant contracts, benefits options, and a clean dashboard for documents and payroll. The in-country team flagged a probation nuance we would have missed. Onboarding employees felt smooth and invoicing matched the quote. A very reassuring experience for our first hires overseas.

STAY AWAY!

I'm super frustrated with Remote and would CAUTION anyone working with them, employer or employee. They have made errors in payroll, significant ones, up to $3-5k and then asked for the money back, which happened at the beginning of my employment internationally so I was not sure how they were calculating all this and believe this was part of my pay since my salary went up quite a bit. Nonetheless, you can imagine how it feels when you're being paid on the regular then 4 months later get a message saying you have to pay 4k back to Remote since they screwed up. Second, they are very careless about benefits enrollment. They sent me one email, which went to junk. I was so busy settling into my role and relocating, that I did not realize and I missed my benefits enrollment date and now I have no benefits until next year, and they won't do anything about it. Not to mention their customer service is terrible! So now I closely watch my payroll deposits to make sure they're paying accurately and not mistakenly paying me less (or more)... and I should not have to worry about this. They should have an explicit OPT OUT when you choose not to enroll vs. an email that also does note state there's a 30 day time limit. You have to go to their support portal and dig through the benefits documentation to find this detail. When I brought this up to their support they said, should have read your emails more carefully when you started with us, and she ended the chat. (Thanks Nat!) Horrible horrible customer service 1/5 starts. I would stay away or tread with caution with them and make sure you double check your payroll and enroll in benefits ASAP.

Remote has been a solid parnet

Remote has been a solid parnet for our team and has helped us grow with no hiccups. The support is good and they are always quick to resolve our questions or concerns. We also have a fantastic Account Manager, Vincent, who makes sure we are operating well and keeps us informed about any upcoming changes!

It's very thorough and appears well put-together.

It's very thorough and appears well put-together. I no longer have to switch between different apps for pay, timesheets, and holidays—everything is smoothly connected in one spot.

Remote is easy to use.

Remote is easy to use. Uploading my documents was simple. Their support team was quick to reply and helped with all my questions too.

Swift initial reply and response to my question

Swift initial reply and response to my question (within hours). I had another request added to the original one, both were handled and finished in 2 days by a helpful customer service agent.

Sunal is realy helpful and knows

Sunal is realy helpful and knows the stuff well. He is quick with his answers and support. Thank you, Sunal, for your kind and calm assistance with all my issues.

I had a problem with a deduction

I had a problem with a deduction on my pay slip. Chat Support directed me to the Payroll team for a clearer answer, saving time for both of us. They also told me when to expect a reply. By the end of the day, Lulu from the Payroll team gave me a clear explanation about the deduction.

We've had a wonderful and seamless

We've had a wonderful and seamless experience with Sandra who is the Senior Customer Care Specialist. She was guiding us so well in onboarding in Estonia, was friendly and getting back to us in a speeding light. Big thank you!

From onboarding to my first payday

From onboarding to my first payday, everything was handled very professional. The platform is very easy to use and navigate. Today I had a small calculation omission on my first payslip, so I reached out to support. Jaime Duran has been incredibly polite and helpful and resolved my issue literally within minutes. Overall, I'm very impress!

Jaime Duran frum the Payroll Client

Jaime Duran frum the Payroll Client Services Team answrd all my questions within just a few hours, was enormusly helpful and very kind and cordial. Thanks for the great support!

Remote's great for its customers.

Remote's great for its customers. Though needs some fixes, changes are coming. Still, in good hands, Jaime and team really care about us.

This company has had some problems

This company has had some problems with my pay and taxes. I had to contact their support several times to fix them. Unfortunately, the support couldn't help, so I had to pay for a private tax advisor to sort things out

Remote truly cares about its

Remote truly cares about its customers. While there's room for improvement in the platform, I'm noticing positive changes happening. Nonetheless, I feel reassured by the excellent service provided by Jaime and his team. Their attentive approach always leaves me feeling satisfied and well taken care of.