Appnebula.co

I had a problem and it was solved

I had a problem and it was solved right away on Saturday at 7.30am with a full refund given. Great service shows how genuine this company is and reflects their values.

This company is a total ripoff.

This company is a total ripoff. I never signed up for anything, yet I've been charged twice in just a few days for a service I don't even know about.

I would suggest avoiding this company.

I would suggest avoiding this company. They charge more than what they say upfront and keep charging you regularly. It's very misleading and dishonest. In 2024, you would expect companies to be honest and trustworthy. Be careful when dealing with this company, it's not as clear as it seems.

Be careful before you click on any of there pages.

Be careful before you click on any of there pages. They charge more than what they tell you, and they keep charging you over and over. It’s dishonest and misleading. In 2024, you’d expect companies to be more upfront and truthful. Watch out for this misleading company.

This company is unreliable.

This company is unreliable. I signed up for a $1 offer and ended up being charged $Au 113.95 for a service I never asked for. Despite sending many emails for a refund, they only returned $77.22. They are not trustworthy.

The company uses Instagram to attract people with

The company uses Instagram to attract people with fun offers, then gets you to sign up for a trial that ends up giving them access to your card. After that, you’ll start getting emails with quick buy links for products priced at $50 each, and every click costs you money. When you try to get a refund, they refuse, which seems wrong and against the law in the EU.

Scam

I decided not to follow through with the 7-day trial because I think that any site that suggests that you scan your card is not a trustworthy site and even though I typed in my card number it immediately asked me for my payment information again .

Beware! I did not agree to a $30 charge

Beware! I did not agree to a $30 charge, but they still took it from my account. I will be asking my bank for a refund. I really don’t understand how companies like this can keep operating!

The company is not trustworthy

The company is not trustworthy, with hidden charges that you can't easily see. They try to take advantage of you with automatic fees and won't give you any money back. Be carefull!

I’ve noticed that for a while, amounts of 29.90

I’ve noticed that for a while, amounts of 29.90 and 39.00 have been taken from my account via Apple Pay, listed as "Cycyprus Nicosia." I tried searching for what this could be for months. There was nothing in my Apple subscriptions, and neither Apple nor my bank had any information. After a lengthy search, I finally figured it out—and I’m really upset! I remember signing up for a quiz on Nebula where I could get a report for just 1 euro. However, it seems they decided it was okay to charge me for something I had no idea about. In total, I’ve lost 474.00 euros. I’m definitely not pleased with how this has been handled. Be cautious if you’re thinking of engaging with Nebula!

I had an issue that was quickly handled by the assistant.

I had an issue that was quickly handled by the assistant. I had clicked the wrong button, but after explaining my problem, they resolved it fast and to my satisfaction.

I can't reach anyone to find out why money is being

I can't reach anyone to find out why money is being taken from my account by this company. I only agreed to a trial, and that shouldn't mean I'm signed up forever. While we all know the terms for trial periods, most businesses have a simple cancellation process. This feels like deceit and trickery, with people hiding behind clever phrases as a way to escape responsibility. Misleading and fooling others isn't a genuine way to earn money, and for this, they will face serious consequences. So mote it be!

The customer support was friendly and fast

The customer support was friendly and fast to reply and fix the problem. I was quite happy with the nice offer they provided for the trouble of my account being charged too much, including several free readings of my choise and additional minutes with the psychic chats. I was satisfied with my experience and would suggest this app to anyone interested. Well done on making my time enjoyable and easy! ☺️ thx

I found out there were 3 charges on my banл

I found out there were 3 charges on my bank statement since August. I reached out to nebula to sort it out. Even though it took a few emails, they finally agreed to give me my money back. I appreciated their quick replies and they fulfilled my request.

I gave you a rating of “fair” because I didn’t

I gave you a rating of “fair” because I didn’t want to take the time I’m taking now to explain why I am very unsatisfied with my experience overall, as I am doing now. While I’m glad I got the refund I asked for, the process was tough to say the least. It took many support requests and several emails to get it - way too many in my opinion. It was quite hard and an overall bother. Also, I was wrongly charged in the first place, and for something I either did not buy or was tricked into purchasing, perhaps on purpose. Your Facebook ad is misleading and needs a good amount of improvement. I hope you make adjustments to your ad accordingly.

First of all, I never bought anything from

First of all, I never bought anything from these people. I don’t know how they got my card details since I never gave it to them. They took $1.99 at first, and then two days later, they took $45 more. I had nothing to do with them. Be careful, they might take your money too.

They were very helpful with my needs

They were very helpful with my needs, always ready to assist and answer questions, and on top of that, very nice. Quite good! You don't see that much these days, so I was really thankful for the care they showed me. 5 stars!

I recently attempted to access my Nebula

I recently attempted to access my Nebula account once more, but ran into problems and sought help. Within a few emails, the support team fixed everything, and I got back into my account plus received 100 extra credits! NEBULA’S APP AND SUPPORT TEAM ARE GREAT! The app consistently provides accurate astrology insights and details about me. Many thanks!

After an error with an Instagram ad

After an error with an Instagram ad, I was billed for a full month’s subscription of 39.99 €. Fortunately, the support team recognized the issue and offered to refund half the amount, provide credits, and allow me to access two free reports. They also canceled my subscription. Although I won’t use the credits and reports due to the mistake, I appreciate Felix for his help via email.

I've been trying to stop this charge since June 2023.

I've been trying to stop this charge since June 2023. The phone number they gave is wrong, and the email for contact bounces back. The email I sent to their provided address didn't go through, likely because the recipient's email is wrong.

Unexpectedly, I was charged about 40€

Unexpectedly, I was charged about 40€ even though I had a subscription. I had already closed my account. I reached out to support, and they fixed the problem in no time.

Nebula is a fantastic choice for astrology lovers!

Nebula is a fantastic choice for astrology lovers! It offers everything I needed in an astrology app and even more. Each feature is worth every penny. The support I've gotten has been excellent. The customer service team is very helpful and quick to respond. I'm very happy with Nebula. Thanks for making such a great website and app!

I'm giving them 3 stars because they returned

I'm giving them 3 stars because they returned my money quickly, but this whole thing still gave me stress and a stomach ach...

Imagine losing money without even knowing it!

Imagine losing money without even knowing it! I stumbled upon this site, and the nightmare began. The website is designed so poorly that any click could accidentally lead to a purchase. When I emailed them to cancel and get a refund, they responded quickly at first. But guess what? For three months, $29 USD kept disappearing from my account! Shocking, right? Their shady business practices are unbelievable, and now they’re ghosting my emails. Avoid this company at all costs—protect your wallet and your sanity!

Support team was very helpful

Support team was very helpful when I made a mistaek on my account. They were kind and fixed my problem quickly.

SCam is at its besst!

SCam is at its besst! Don't bother with their £0.99p reading as they'll take money every week, saying you've sined up to a subscribtion, which isn't true. I've canceled my bank card and reported to my bank, yet money still leaves my acount. NEVER GIVE YOUR CARD DETAILS

Stop right there—ever tried a service that actually cares?

Stop right there—ever tried a service that actually cares? I recently tested out their trial reports, and while I eventually canceled my subscription, the service blew me away. Within just 2 hours of emailing customer service, Markus sorted everything out. No hassle, no hidden fees—just pure efficiency. I was impressed! They even asked for my feedback, and when I shared it, Orianna promptly thanked me and appreciated my insights. Talk about stellar customer service! If you're looking for a hassle-free experience, look no further. Trust me, they've earned my trust and gratitude!

Don't do it

I freely gave the $1 for an astrological report. Next thing I know they are trying to charge me $45. Good thing my card is locked. AN I NEVER RECEIVED THE ASTROLOGICAL REPORT. SMH.

Watch out!

Watch out! This app charged my card hundreds of dollars without authorization, and their customer service is nonexistent. Don't fall for their scam! They reroute you to a fake medical alert service when you try to contact them. These thieves will drain your bank account before you even realize what's happening. Protect yourself—spread the word and save your money!

Nebula Astrology was prompt in

Nebula Astrology was prompt in addressing my reimbursement request. There was a mix-up regarding an engraving perhaps due to my poor understanding of English. I appreciate their swift reply and resolution.