AskNebula.com

Саппорт оперативно розрулив білінг

Зависли кредити після оплати. Написав - за 2 години нарахували і вибачились. Прозоро і без зайвих скриптів. Нормально!

Тепла розмова і чіткі поради

Обрала астролога за відгуками, відповіді були уважні і не загальні. Відчулося, що слухають. Кредити витрачаються помірно, формат зручний.

Сподобалось, але стежте за пробами

Чекав більше конкретики, проте напрямок по роботі влучний. Проба перейшла в підписку, добре що помітив вчасно. Загалом сервіс приємний.

Сапорт відповів, але не миттєво

Техпитання по підписці вирішили через пошту. Затягнули на добу, проте нарахували бонусні хвилини. Бажано мати живий чат для білінгу.

Зручно тестувати консультантів

Каталог великий, є промо на перший чат. Розмови різні за якістю, краще читати відгуки. Ціни кусаються при довгих сесіях, але UX плавний.

Порадилася і стало легше

Скажу щиро: не диво, але говорити з людиною приємно. Знайшла консультантку по таро з хорошими відгуками, поставила бюджет і не вийшла за рамки.

Теплий старт у чаті

Акаунт створила за хвилину, обрала астролога за профілем. Зручно, що є пояснення, що це не медична порада. Враження затишні, відповіді уважні.

Служба підтримки тактовна

Питав про тарифи та історію чатів, відповіли швидко, надіслали лінки на політики. Вирішили все без тиску. Зручно.

Kind support on billing

Reader was lovely, but I pinged support about a trial charge. They answered fast, clarified renewals, and helped close my credits neatly.

Pretty app, watch the trials

Trial credits went quickly once I started chatting. The reader replied warmly and specific enough to feel heard. Upsells appeared during the session which I skipped. Billing emails outlined renewals, but it took a careful read. Support pointed me to the refund policy without fuss.

Credit issue fixed fast

Chatted with support about how minutes deduct. They responded within minutes, clear and friendly, and my small billing hiccup was credited back. Decent first run.

Empathetic but watch billing

Picked a tarot reader who felt kind and specific about timing. Some parts felt generic. The trial to subscription shift is quick, so keep an eye on credits and renewals.

fast readings, smooth credits

Signed up, grabbed a small credit pack, and jumped into chat. Replies came quick and felt specific. The minute model was easy to track, and the help center answered billing questions.

billing question resolved

Support clarified my subscription vs credits in a few hours. Professional, friendly, and pointed me to the right cancel link. Issue closed.

Comforting and convenient

Picked an advisor, asked a tough question, and got a thoughtful response fast. The profiles help you choose. Chat feels natural on mobile.

Clear guidance from support

I needed help finding my chat history. Support replied in minutes with step-by-step instructions and a direct link. Friendly and effective.

My psychic really understood what I was facing

My psychic really understood what I was facing and gave very useful guidance. I felt supported and grateful for the insight she shared. Thank you

Nebula app caught my attention with ads

Nebula app caught my attention with ads, but kept freezing every time I opened it. Fees appeared: 13.67$ then suddenly 49.99$ taken without permission. Quizzes repeat the same dull questions, no useful info. Stay away from this buggy mess!

I was really surprised how correct the readings are!

I was really surprised how correct the readings are! I just found out about it recently. The whole experiance was really good and fun to try!

I was initially skeptical about online psychic services

I was initially skeptical about online psychic services, but AskNebula exceeded my expectations. The reading was insightful and resonated with my current life situation. The advisor's guidance gave me a fresh perspective on my career path. While the process was smooth, I deducted one star due to a minor delay in receiving my reading.

I joined a trial and was really amazed by how correct

I joined a trial and was really amazed by how correct they were about my wife's personality and mine. It felt like they really understood us, and my wife loved remembering how unique our bond is. I mistakenly bought a costly add-on and noticed the charge on my card.. They replied quickly and gave me a full refund, and the team was super nice and helpful. I would suggest their services for sure. Enjoy the knowledge these experts share.

Even though I got charged without asking for the service

Even though I got charged without asking for the service, once I told them, they quickly gave the money back to my account.

Nebula is a good service, though it’s really hard to move

Nebula is a good service, though it’s really hard to move around between the app and website. Also, there were many bugs. It took some time for customer support to reply, but in the end I managed to cancel my account and things seem fine now.

Please refund me, I’m now in an unarranged overdraft

Please refund me, I’m now in an unarranged overdraft and I’m telling my bank I was hit today with surprise fees from supposedly June 25th??? Why only now???

STAY AWAY FROM NEBULA

I went for the FREE Birth Chart thinking it realy was free, but when it arrived they asked for a donation – gave 4 options – so I picked the lowest, £1, to say thanks. Then out of nowhere, they took £34.51 from my bank without me knowing. Now I keep trying to get it back. Seems that by giving £1, I was put on a FREE trial and monthly plan – I never agreed to that or saw any info about it. They keep sending emails daily asking me to shut the case, but never say anything about giving me my money back. I’ve been told all sorts of reasons but still no refund.

I bought something by mistake on the site

I bought something by mistake on the site and customer support was very quick to help and gave me a refund straight away with no problem. Their kindness and help were great!

Nebula tricked me into signing up for what I believed was a €1 one-time fee

Nebula tricked me into signing up for what I believed was a €1 one-time fee – but they hid a €39/month subscription deep in the fine print without any clear notice. I never agreed to this on purpose, and they never sent a proper alert. When I found out about the charges, they had already taken €157 from my account without me knowing. Even worse: after I canceled the subscription on their website and got confirmation, they tried to charge me three more times. This isn’t just confusing – it feels like fraud. I had to block my card to stop them. When I reached out to support, they said it was “outside their refund policy” but still offered a refund “as an exception” – which proves they know exactly what they’re doing. I’m still waiting to see if the refund will come. Until then, I highly recomend everyone avoid this company. This is not how customers should be treated.

Looks kinda shady.

Looks kinda shady. The site gives the idea you're just doing a single buy or trying out something for free, but it actually signs you up for ongoing payments. I got billed without knowing I was joining anything. I reached out to support and they said I'd get my money back, but later they changed that with no reason. Alot of people seem to have gone thru the same. Watch out — they don’t make things clear.

I really valued the help from psychics Sebastian

I really valued the help from psychics Sebastian and Amy, they were kind and their guidance brought me a bit of hope for what's ahead. Thank yu.

I had a problem with Nebula and reached out to them.

I had a problem with Nebula and reached out to them. They replied right away and fixed the issue instantly! I'm happy with how fast they handled everything and their professionalism! They are real, I was worried about being scammed but I was mistaken.