Avenue.com

Sale haul arrived fine

Placed an order during a big promo, got split shipments and tracking for each. Email comms were steady. One dress ran large, mailed it back and refund took about a week. Prices were great, fabric quality decent for basics and sleepwear.

Comfy jeans, slow refund

Jeans fit right in the waist, soft enough, and I felt put together. Return credit on another item took longer than hoped.

Size guide mostly on point

Sizing chart got me close, then I tweaked with free returns. Sign in was simple. Filters by sleeve and length helped a lot. Not runway stuff, but good everyday pieces.

Trendy picks, mixed timing

Ordered two dresses and sandals during a promo. Communication was clear with order and tracking emails, and returns info easy to find. One item arrived in 5 days, the other lagged a week due to restock. Styles looked like photos, sizing varied slightly.

Fabric nice, sizing tricky

Loved the soft jersey and stitching quality, but two tops fit differently in the same size. I’m satisfied, just a little cautious now.

Fit that boosted confidence

Sizing tools were on point and the fabric felt great. I felt put together the second I tried it on. Happy to reorder here.

From cart to closet smoothly

Picked two dresses and a denim jacket. Size guide matched my measurements. Shipping came earlier than expected. One item needed an exchange and the portal made it painless. What stood out: consistent fit and realistic product photos.

Mirror moment that sold me

I tried the dress, did a little spin, and actually smiled. The fabric moved right. That second told me I picked well.

Size exchange handled fast

Agent approved my swap on first message and sent a label. Clear timelines and I had the right size in days.

Wardrobe win for me

Clicked buy on a whim and the fit was fire. Bright colors, comfy cut, and I’m already back for more.

Kind guidance on exchange

Emailed about swapping sizes and got a clear, friendly reply within hours. Instructions were simple, label attached, and the replacement arrived quickly.

Sizing made simple

Registration was quick and I loved the detailed size charts. Filters by fit and color made browsing easy. Checkout was smooth with PayPal. Minimal learning curve and the dress fit perfectly.

Soft fabric, true fit

Quality felt solid, fabric is comfy, and I felt confident wearing it to work. Shipping took a day longer than estimated, but the blouse looks great.

I have bought from this store for many years.

I have bought from this store for many years. My last order never came, so I reached out to customer service. The problem was the shipping label missed my suite number and it got sent back - TWICE. I got a refund for the items BUT NOT SHIPPING. When I asked about the shipping refund, they said 3-5 business days. After 12 days with no refund, I called again. They claimed PayPal was refunded, but I checked and it was not. Avenue customer service reply: Sorry, have a nice day.

I was ready to call for help

I was ready to call for help, but the specialist guided me through checking simple things first. We tested a couple of options, and it began working again. Now I feel more confident to fix it myself next time.

I tried to make a purchase on 10/13 and my order

I tried to make a purchase on 10/13 and my order was declined but Avenue still put a $225.82 hold on my bank account. I called and spoke with someone who said the hold would be removed in 24 hrs and I could try again without problems. On Tuesday 10/14 I tried another order and the same thing happend, my order was declined and Avenue placed a $221 hold again. I called Avenue and they could not tell me why the holds were there or why no orders went through. I have called every day, even today 10/16, and still no answers. My bank cant release the money until Avenue removes the hold. Over $400 stuck with no reason.

I’m really disappointed with my experience with Avenue Girls

I’m really disappointed with my experience with Avenue Girls, even though their items are really pretty and special. My order was not shipped, and I could just barely use my right of withdrawal. Multiple messages were ignored, only when I commented publicly on a post did I get a late response. Very annoying. But it reflects the experiences shared here.

I received my order 12 days after I paid - not very quick

I received my order 12 days after I paid - not very quick, and shipping cost me 10.99. The item is really tiny-2-3 sizes smaller than I thought! Now I must pay 10.99 AGAIN to send back this junk! They will charge me more than $20 for nothing!

All the clothes I got arrived quickly and at a good sale price.

All the clothes I got arrived quickly and at a good sale price. They fit as expected. The quality is nice and they look stylish. I only shop there during big sales with free shipping. Definetly worth waiting for. So far so good. TY :)

Prices are really good.

Prices are really good. I hope you bring back the Tan Butter Denim Jeans, other than that, you are doing a great job.

The Nurse Practitioner I talked with was really

The Nurse Practitioner I talked with was really nice and easy to speak to, much nicer than a doctors office. My problem got solved fast, no time lost. Thank you for being available.

I ordered a dress from there, and for the price

I ordered a dress from there, and for the price, the quality was really terrible. Even SheIn stuff looks better than this product. I sent the dress back, but still haven’t got a refund. I’m glad I paid with Paypal and have buyer protection. Otherwise, I probably wouldn’t have seen my money again. I warn everyone not to buy from this place!!

I can't believe these are really Avenue clothes!!

I can't believe these are really Avenue clothes!! The stitching is awful and there are strings hanging all over, lace just cut and not hemmed. Jeans look so worn out I’m scared to wash them. I used to buy from Avenue all the time, but not anymore!! Their quality used to be like Lane Bryant and Torrid back then. Now I find cheaper clothes on TEMU!! That’s what I’ll stick to. This whole order seemed off. I reached out to Avenue because I couldn’t find my order on their site, so I couldn’t track it! They said no order found. Then suddenly a big package showed up out of nowhere?? Don’t fall for it, girl!! The long and expensive returns are a headache. I don’t even know where these came from? I’m sure I ordered from their official site??

I really like the material quality and the designs they offer.

I really like the material quality and the designs they offer. The delivery is very quick and I enjoy it every time I order. Their service is simple and fast, which makes shopping easy and nice.

Two items I bought weren’t the correct size compared

Two items I bought weren’t the correct size compared to what I chose online. The sizes sent to me were Small and Medium. I ordered size 16 & 18. Sadly, I can’t send them back because they say final sale on the tags. I don’t care about returning stuff if they fit right. The rest of the order is fine.

Simple order process and quick delivery.

Simple order process and quick delivery. Shipping cost was reasonable, unlike some others! That’s why I keep buying from them.

Fast shipping and good products

Fast shipping and good products, but I believe you need fresh designers; the styles are not very appealing now.

The clothing I received arrived quickly

The clothing I received arrived quickly and at a good sale price. They fit as expected. They are nicely made and fashionable. I prefer to shop there when they have their big sales with free delivery. It’s worth waiting for. All good so far. TQ :)

All the outfits I got arrived quickly

All the outfits I got arrived quickly and at a nice sale price. Fit perfectly. They are made well and look good. I can only shop there during their big sales with no shipping costs. It's worth holding out for. Everything's going good. Thank you! :)

I bought some clothes for my granddaughter who is in college.

I bought some clothes for my granddaughter who is in college. We really liked all of them! Since she is plus sized, she used to only wear black because people said it makes her look thinner. I'm always trying to get her to wear more colors. Now, she is starting to enjoy colors and is wearing outfits that she wouldn't have chosen a few months ago.