Booksi.com

Pure BAtie and Switch SCAM!

SCAM. First, They do not disclose that it is a time share cooperation when you are on the Booksi site, they take your information and your bank number, then and only then send you to the "reservation number" for the final confirmation of your dates, which turns out to be Monster Properties, a time-share company.. OK. Then, it also turns out they have zero availability at any of the pretty picture places until June although we were looking for February and had clearly written those dates. They charged my bank without confirming any reservation and we are not able to get them to refund! I've tried several times and the phone is hung up on each time. SCAM Run AWAY. DO NOT USE BOOKSI. SCAM! I now have my bank's fraud dept engaged and will also write the state Corporation Commission. I thought they were like Expedia or Travel Zoo or any other consolidator. Don't be another fool! SCAM.

I wasn't happy about needing to call within 15 minutes

I wasn't happy about needing to call within 15 minutes to finalize the booking. After thinking it over, I've decided to cancel. I wasn't keen on attending a 2-hour sales pitch, especially with the pressure to buy a timeshare. So, I'll pass on this one. Thanks anyway.

The offer looks amazing.

The offer looks amazing. The price is really good. I’m excited to finally plan my trip. Thanks so much, Jesus.

Quite clear in providing answers to all my questions

Quite clear in providing answers to all my questions, and there was no feel of being pressured into a sale. My time with the representative was enjoyable.

The customer service agent I talked

The customer service agent I talked to about finishing the reservation was polite and helpful. They didn’t pressure me into upgrading my package, which I appreciated. The price is great, and I am excited to create memories in Hawaii.

The prices seem fair for someone who is

The prices seem fair for someone who is trying to save money. I’m curious to see how it goes when I book my stay. I now have two places to consider for my trip in the next 18 months. It’s just for three nights, but I haven’t had a holiday in ages!

Buyer Beware

This is not a business that I would recommend. The "deals" aren't real and the advertised costs don't include the hidden costs on the back end. I booked for NYC but I could have gotten similar accommodations for a better price without having to endure a sales pitch. On the upside, the booking agents are very nice. I plan to share my experience as many times as possible because I want others to be forewarned.

I didn’t like how they talked to me when I said

I didn’t like how they talked to me when I said I could only take the basic promotion, even after I chose to add an upgrade. Didn't seem very friendly...

I am excited about getting a good deal,

I am excited about getting a good deal, I would love to visit this hotel And the features, this great price lets me do that! Thank you!

Booksi really simplified the whole process for making

Booksi really simplified the whole process for making our reservations. It was straightforward and user-friendly, which made things much easier for us. We are very excited about our upcoming trip and truly appreciate all the help. Thanks a lot!

Reliable, committed and client-focused group.

Reliable, committed and client-focused group. Appreciate your quick reply and helpful efforts to address our issues. Wishing you all the best.

I wasn’t too happy that I had to make a call

I wasn’t too happy that I had to make a call to confirm my booking. With all the AI frauds these days, it feels risky. A person from the company reached out to me about my low review score. After confirming the booking, they asked me to call a number, so I canceled at first. Turns out, they just wanted to see if I had any questions. I also asked if they would try to push me into a timeshare pitch, and they said "no." I know some people might not like this, but I’m still hoping for a nice holiday.

Scammers

I bought the $299 deal for the Krystal Grand Resort in Cabo San Lucas in February 2024 with an 18 month booking window. Decided to take the trip for February 2025 so called to make the reservation and was told it would be an additional $288 in fees!! I was not happy about this and told the agent that there was nothing in their ads about any additional fees and that by not disclosing this upfront I wanted my money refunded. I have been emailing back and forth for the last 3 days with them and I’m still no closer to a resolution. I would never recommend this company to anyone!!

Total scam

Complete scam. I booked online and it said I had to call for confirmation. They told me there were no dates available whatsoever. Then tried to sell me on some time shares. Total scam. Was on the phone with them for over a half hour trying to get a refund. Still did not receive it.

What a shock!

What a shock!! It was great to book this trip with this company. I am so happy I went for it. And there's still so much to discuss with the represantative. Thanks a lot!

This booking service is good.

This booking service is good. I faced a delay with my confirmation and a team member contacted me to follow up. I value that. Booking with this company was simple and smooth from then.

There was a minor issue during the process

There was a minor issue during the process, but Booksi promptly addressed it and made extra efforts to resolve the situation. Thanks a lot!!!

Don’t

I saw this great ad for trip to New Orleans. My 21 y/o granddaughter want to go there with me. I should have known, if sounds to good to be true, it is. Paid for it, & understood I have 18 months to take. Been getting multiple calls wanting me to schedule. Told everyone that has called that my husband is unable to travel with me d/t his medical conditions. Have been told, he has to be there to attend “presentation “. One person told me, I can transfer into my granddaughter name since she is single & 21. This way we can still have a nice trip, go to the presentation & everyone wins. Got another call to schedule yesterday. Told this person the details I have shared with you. Was told no my husband has to be there or my grandpa’s to be 30 years old. Oh, & of course I can’t get my money back. So DONT think you’re getting a good deal! & don’t book through this. I certainly won’t again .

The wonderful agent helped me understand

The wonderful agent helped me understand everything about the offer that looked too good to be real. After our conversation, I feel very comfortable that it's all fine. So glad I went ahead with it. To Jana Jones, I saw your note and can't help but feel the same. I lost my husband too after 30 years together, and now my daughter is facing untreatable cancer. Maybe we can plan a nice trip together and make the most of this life. Wishing you strength, dear. The road is tough, but we never walk it alone. I hope your trip brings you joy, wherever you go. We will cherish every moment too. Stay strong, dear.

Horrendous company

This is a horrendous company and we are currently having to deal with their bad business practices because they refuse to give us our money back. Don't use them. We are having to report them to the BBB.

A complete scam

Booked a vacay that I never used due to illness. When I contacted them I was told I still had 8 months to take the vacay. They then wanted more money from me. I refused and requested a full refund. A clown by the name of David gave me his direct email and when I wouldn't book another vacay he stopped communication with me. Do not book with them a total rip off...

I haven't traveled with them so far.

I haven't traveled with them so far. I bought a package but soon found I couldn't use it, so after some discussions, I got my money back. They have gained my confidence for future plans, and I will probably buy from them again when I have the budget.

Bait and switch SCAM!! Stay away from Booksi

I booked a vacation with this company last night. It was $59+ tax ($78.83) for 4 days, 3 nights in New Orleans. The money came out instantly. I got the message to call to confirm within 15 minutes. I called the number and waited over 25 minutes. I found another number to call and they picked up right away. I explained that I needed to confirm. My dates weren’t available, which I understood because it’s next week. So Corey searches to find another destination in my area that is available. Nashville comes up, I was fine with that. I asked a few more questions for clarification so he claimed he had to do another scan. Nashville was no longer available but he sees Branson. To sum this up, I ended up paying an extra $150+tax ($163.50) for a “refundable” deposit. After reading all of the negative reviews and seeing that I would have to pay an additional $280+ for resort fees, I decided to call and cancel this morning. After trying to get me to choose another destination/date, the agent canceled it. I asked if I would receive a confirmation email, she told me it was already sent. (I still haven’t received it). I asked about the refund, she proceeds to tell me they had me on a recorded line agreeing to terms and conditions. I reminded her that their policy promises a 100% refund if cancellation occurs within 3 days. She said that the $150+tax refundable deposit isn’t refundable (??) so she put it as a credit on my account. That’s useless because I don’t ever plan on using the company to book anything ever again. She claimed that she processed a refund for the $59+tax and I should receive an email confirmation (still haven’t received it). Please stay away from this company! Check other websites for all of the negative reviews! In the end, it doesn’t look like you’ll end up saving any money. The price that you see is only a small fraction of what you’ll end up paying. I hope I’m able to get my money back.

The process moved fast, but I sensed some push to upgrade...

The process moved fast, but I sensed some push to upgrade... and the upgrade price felt a bit unclear... Like, you've already upgraded for $9. Want the next upgrade (2 more trips at nice resorts) for Five ninety eight? Some might think it's $5.98, since the last upgrade was $9. I said no. Might be a good offer... but I wasn’t intrested.

Total scam

Paid $399 for a week in Mexico at an all-inclusive…nothing is included for $399…..that just says you want to stay there and all the dates I have any interest in are full

I've noticed that Booksi consistently provides the lowest rates.

I've noticed that Booksi consistently provides the lowest rates. Their customer service is available all week long, making it easy to get in touch. From what I've seen, calling on weekday afternoons tends to result in quicker response times.

Your customer service is really good!

Your customer service is really good! I’m new to the company and it’s my first time here. I’m already sharing the good news with others.

Definitely a Scam

I agree with all the other reviews. Definitely a scam. I was fortunate enough to get a refund after blocking my credit card charges & reporting as scam. Do yourself a big favor and just stay away.

Scam

I booked a trip but was not told there was a 2 hour lecture you had to sit through and was not told there was a 3 to 7 day cancellation in order to get your money back. I tried to cancel and was told that I could not get a refund. DO NOT fall for this scam.

Had a little trouble reaching someone at first

Had a little trouble reaching someone at first, but they called me back fast. They solved my issues, went over the steps, and gave me contact details. Five star servise!