Booksi.com

I bought a package from Booksi nearly 10 months back.

I bought a package from Booksi nearly 10 months back. Shortly after buying, I moved and couldn’t arrange a trip. When I finally could, I found out I didn’t qualify due to a flight perk my spouse has through work. After exchanging many emails with customer support, Ivan was very helpful and polite. I got a refund almost right away. I wish every company had staff like Ivan. Good job, Ivan. Booksi is lucky!

I dropped them a message & got a reply right away.

I dropped them a message & got a reply right away. My problem got solved in under 15 minutes. I was amazed.

Scared a disabled veteran

I called and told them a purchase was made fraudulently with my veteran information. They said that's sad and gave me back only a hundred dollars. Wow. Scammed a disabled veteran.

Complaints

Why are there so many complaints on this site. But non on the better business bureau? After booking I've been told to pay another $429.00 for resort fees and taxes. Should this paid at the end of your stay?

SCAM company with fake reviews

Almost ALL of the 5 star reviews here are fake, probably written by AI on made up accounts. One giveaway is that they were all posted in May, June and July of this year. No doubt in a desperate attempt to improve their terrible image. Do NOT use Booksi.

Don’t walk- RUN!

Bought into a $59.99 trip and was immediately called and convinced to upgrade with 2 additional vacations for around $199.00. I was later contacted and told I was eligible for 2 additional 8 day vacations if I paid $274.00 and booked my 120 minutes timeshare presentation. I was not aware of the additional charges nor the mandatory presentation. This is deceptive marketing at its best. They are Not transparent in the criteria required to get your vacation. I highly recommend you do not do business with this company.

Dont do it!

I clicked a link for a $69 4day 3night stay in A.C. Paid 112.89 Within minutes of my purchase they attempted to charge my card for an additional 131.89 which was declined. 9 minutes later they attempted it again. I immediately started to look into them, found they represented Monster reservation group out of Carolina. I attempted everything to make a reservation and was only given options of paying more for "a much better package that had immediate reservation dates open." With each call to them, I would be asked for more and more personal information "to have on file for my reservation" the last one being my d.o.b. I'm in the process of trying to get my money back but I'm sure it wont be refunded by them.

This outfit is a total scam

This outfit is a total scam! They take you money and tell you to go to their website to book your dates. Even though the dates show availability you can’t book so you have to call their representative who then tries to sale you a more expensive vacation. Never did get booked for any dates even a year out. These people are a bunch of cooks and they won’t refund your money. STAY AWAY

Very nice customer service.

Very nice customer service. The person was very kind and knew alot. Very GRET deal on the Hotel as well!

My journey hasn't begun yet since I just booked

My journey hasn't begun yet since I just booked my trip on Sunday (7/28/24), plus an extra night and upgrade for booking less than 30 days ahead. I also made two extra reservations with a special offer. I’m eager for a peaceful drive from Houston to Austin. Can’t wait to book with a rep on Monday... Excited!

Deceiving

I saw a package to stay at a specific hotel in Orlando, with awesome amenities and purchased the package for 199, plus taxes and insurance and it came down to around 260. When booking for the dates I wanted, I had to call to confirm and, surprise, surprise, the dates I needed weren't available. I had to go for another hotel, that has way less amenities and not even close to the original hotel I purchased the package for. Not only that, but this only hotel option did not have availability for the 4 nights that should be in the package, only for three nights on the dates I needed, so I had to give up one night as well and book with another hotel on my own. That not being all, I had to pay and extra 150 deposit (which they claim is refundable once I check in to the hotel) and and extra 124 plus 9% service fee as insurance (again) in case something happens and I can't make it to the hotel. There is also a 2 hours timeshare presentation we need to participate in during our precious vacation days as well as a daily fee we will have to pay at the hotel. In the end, what was supposed to be a 199 stay at an awesome hotel for 5 days and 4 nights, became a 694 stay in a mediocre hotel for 4 days and 3 nights with a 2 hours presentation during our family vacation. I should have done my research before buying. If I had read these reviews, definitely would not have purchased this! Beware and be smart! Stay away!

First time using this site so I'm kinda

First time using this site so I'm kinda unsure about it. Seems too good to be real. I'll find out soon if it's real and what the catch is. More updates to come, Stay tuned.

Booking with Booksi was a bit of a hassle

Booking with Booksi was a bit of a hassle due to heavy traffic causing a delay in confirming my booking. However, Booksi responded promptly and efficiently resolved the issue.

Beware of Hidden Terms and Deceptive Practices: Avoid Booksi

I recently encountered significant issues with Booksi’s vacation package policies that I feel compelled to share. Booksi insists that their terms and conditions clearly state that their "vacation package" requires travelers to be legally married and travel together to proceed with the reservation (reservation code 552235). However, this crucial information was never mentioned when I purchased the package to New York. Additionally, there was no mention of the mandatory 2-hour "time-share" presentation, which was an unwelcome surprise. As a result, my reservation and money were simply lost. I feel deeply disappointed and misled. The attendant attempted to sell me other vacation choices, but due to their unreliable posture, I could not accept any further offers. In conclusion, I strongly advise avoiding this company at all costs. Their lack of transparency and reliability has been a deeply frustrating experience.

It went just fine 🤷‍♀️

We booked a five night package at Secrets, Puerto Vallarta . The resort was three years old. We KNEW, from the get go, we would need to sit through a ninety minute presentation. The 'sales agent' wasn't hard sell, explained the packages, and dropped pricing many, many times. We didn't buy, and left with a hand shake. Meanwhile we enjoyed an 'adults only, all inclusive vacation'. We weren't treated any different than the other guests, at the property. We did pay an addition fee for taxes and resort fee, plus transportation to and from the resort. The property was an hour from the airport, and all was very professional. We will so do it again.

Misinformation

This company sells 18 month vacation certificates that they cannot fulfill. I purchased a trip to new York. I called to confirm dates and they were sold out. How are you sold out for 18 months? They kept trying to offer me other places to visit. Thumbs down!

I had to call to make sure I only booked

I had to call to make sure I only booked for Las Vegas and the represantative was realy nice and helpful and made sure I had only booked for Vegas

Unlocking seamless transactions just got easier!

Unlocking seamless transactions just got easier! Dive into our straightforward process where clarity meets convenience. No more guessing games—our upfront information ensures you're always steps ahead. Imagine skipping the 18-minute waiting game with a simple call adjustment. Yes, it’s that flexible! Don’t miss out on simplifying your purchase journey.

Very kind on the phone, easy to book

Very kind on the phone, easy to book online & chat with agnt. Booking was smooth & price was good. Thanks a lot. Connue j Goble

Imagine booking your dream vacation, only to face unexpected hurdles.

Imagine booking your dream vacation, only to face unexpected hurdles. I thought I had everything sorted with MB, but tragedy struck—my brother passed away just before our trip. Despite paying an extra $16 for flexibility, I was blindsided when told it wasn't enough without their pricey 'white glove service,' a hefty $148 on top of my $150 deposit. Feeling trapped, I reluctantly agreed. Later, when trying to finalize with another company, I faced the same demand for this unnecessary service. Why pay for what you don't need? Don't fall into the same trap I did. Read my story and rethink your travel plans wisely.

This looks like a great deal.

This looks like a great deal. My wife and I live in Monterey, Tennessee and we enjoy traveling whenever possible. We will share more after our trip. Have a wonderful and enjoyable summer, everyone!

Your site was easy to use and the agent knew

Your site was easy to use and the agent knew their stuff and made sure I fully understood the process for future bookings.

Scammers

Scammers, I m out of $100 when I called to make reservation, they try to sell me other package different destination, I’ll report them to BBB . Better business bureau . Bad company !!!

Discover a game-changing booking service unlike any other!

Discover a game-changing booking service unlike any other! When I first tried it, I faced a few challenges, but the solution was just a phone call away. Dive into exclusive deals that could save you big! While finding the perfect flight took some effort, their refund policy gave me peace of mind. Now armed with insider knowledge, I’m ready to book again. Don’t miss out—unlock your best travel deals today!

Booksi's email support is great!

Booksi's email support is great! They answer fast and nice. I had to cancel 1 of 2 bookings, they gave the refund quickly. Other booking went smooth, no extra fees at hotel. Will book with Booksi again!

I didn't plan my vacation this year

I didn't plan my vacation this year, so when I saw Booksi's deal for Madeira online, I was surprised. I never used them before. I just followed my gut and booked. Everything went smoothly from start to finish. Booking was easy, customer support was great, and changing my dates was no problem. I'm glad I chose Booksi. They'll be my first choice for future vacations.

I'm currently staying at Dreams resort and spa booked through Booksi.

I'm currently staying at Dreams resort and spa booked through Booksi. It's legit. Good deal! I wasn't planning to buy the vacation package but attended the presentation. No pressure at all. Here's my tip. The packages are pricey but if you wait until the end when the sales manager comes in, the deal gets way better. This just isn't my thing. I like to explore and find cozy accomodations often not on Google or TripAdvisor. If you enjoy fancy hotels and all-inclusives, you should give this a look.

I am writing to express my utmost satisfaction

I am writing to express my utmost satisfaction with the services provided by Booksi during my recent vacation in Punta Cana. The great deals and high-quality service I received were wonderful and have solidified my decision to continue using Booksi for future travel arrangements. I would like to extend my sincere gratitude to Diane and Ivan for their great assistance and professionalism throughout the entire process. Their dedication to ensuring a seamless and enjoyable experience is truly commendible.

Booksi is completely a scammer website.

Booksi is completely a scammer website. if you trust them, you will lose your money and your trip will be a dream as well. Such as the 5 nights Hawaii Resort trip , the price on their AD is 399, but finally, they will charge 440+298+375=1110, and they temporarily designate the property you maybe can use is Holiday Inn (not any resort they mentioned in the ADs). The cost of this cheap hetel for 5 day is just 1000 dollars on official website, but Booksi will charge you over 1100. Even you paid everything, you can not confirm that your reservation on Holiday Inn is really booked, you must wait until 28 days ahead your trip, they said you maybe can get confirmation to tell you that you can get your hotel booked or not. means your trip during that period maybe will be cancelled or delayed again. That means you paid everything, and the price is already higher than the normally price you book on the official hotel website, but finally, you can not make your trip at all

Total SCAM

Its a total SCAM. Don't buy any package from them. their website show you beautiful properties, and even when you check the availability in their website, you see its available. then when you want to book it, it says that call the number to confirm it. at this point, agent will tell you sorry, we don't have that property available. I am trying to use my package for past 3 month and no success. they suggest you to go to different destination with garbage properties that they are not able to sell online. its a definition of SCAM: selling something that doesn't exist.