HomeChef.com Відгуки

84

2.4

  • 5 зірок

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48%

48% рецензентів рекомендують HomeChef.com. Нижче середнього у цій категорії

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2.4

48% оглядачів рекомендують HomeChef.com.

Загальний настрій відгуків про HomeChef.com – змішаний, із суттєвим розподілом між позитивними та негативними враженнями. Серед основних переваг, які відзначають клієнти у HomeChef.com відгуки клієнтів, – зручність замовлення, простота приготування страв за покроковими рецептами, різноманітність меню та можливість налаштовувати страви під власні уподобання. Багато користувачів задоволені швидкою доставкою, якісною організацією інгредієнтів у коробках і гнучкістю паузи або змін підписки. Водночас часто згадуються такі проблеми: складна процедура скасування підписки, випадки некоректного списання коштів, часті затримки або пропуски доставки, несвіжі або пошкоджені інгредієнти (особливо овочі та м’ясо), а також періодичні помилки у комплектації замовлень. Деякі користувачі також скаржаться на обмежений вибір для спеціальних дієт, неочікувані додаткові витрати та незадовільну роботу служби підтримки. Загалом HomeChef.com підходить тим, хто цінує зручність та експериментує з новими стравами, але важливо враховувати ризики щодо якості обслуговування та доставки.
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Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

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Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

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Категорія:

Їжа та напої

HomeChef.com займає 42 серед 43 найкращих компаній у Їжа та напої на RealReviews.io

Про HomeChef.com

Home Chef — один із провідних сервісів доставки наборів продуктів для приготування їжі, який пропонує оформлення підписки онлайн, а також продаж у понад 700 магазинах Kroger у США. Кожен набір містить свіжі інгредієнти з точно відміряними порціями, що дозволяє клієнтам легко готувати прості та смачні страви вдома. Компанія пропонує різні варіанти наборів, зокрема класичні для швидких вечерь, експрес-набори для приготування за 15 хвилин і набори для обіду, які можна зібрати лише за 5 хвилин. Рецепти Home Chef розроблені професійними кухарями та підходять для людей із будь-яким рівнем кулінарних навичок, поєднуючи простоту приготування з насиченим смаком. Сервіс прагне зробити домашнє приготування їжі зручним і доступним для кожного.

Ключові деталі:

  • Місцезнаходження: Штаб-квартира компанії знаходиться в Чикаго, штат Іллінойс, США.
  • Засновники: HomeChef.com заснував Патрік Вітелік.
  • Дата заснування: Компанія була заснована в 2013 році.

  • Translation language

Рейтинг на різних сайтах

  • Trustpilot

    3.1

  • Sitejabber

    1.9

  • Better Business Bureau

    1.2

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  • Відгуки з інших країн:

  • W

    Will Wagner

    1 відгукiв

    United States

    Disappointing Experience with Home Chef

    Got my Home Chef box and it was a disaster. The ingredients were in such bad shape that cooking was out of the question. When I reached out for help, they only offered me half my money back. At first, I took it, but then it hit me—why should I pay for something I couldn't even use? I asked for a full refund, but they said no. It's just not right to charge people for food they can't eat. I thought Home Chef would step up and fix this, but I ended up losing money on a meal I never got to make. Definitely won’t be ordering again.

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  • J

    Jay F

    1 відгукiв

    United States

    You know, I've had quite

    You know, I've had quite the rollercoaster with this company. Sometimes everything arrives spot on, and it's just what I needed. But then, there are those times when things go south, like my last few orders. Three times in a row, they messed up what I asked for. To their credit, they're always quick to sort things out or give me a credit, which is nice. But honestly, it feels like their quality control needs some serious work. It's frustrating, 'cause when it's good, it's really good, but when it's off, it's just a hassle. I hope they get it together soon, 'cause I really want to keep being a customer.

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  • R

    Randal Lautzenheiser

    1 відгукiв

    United States

    I decided to give Home

    I decided to give Home Chef a go because, well, who doesn’t want easy, healthy meals, right? The first week was all right, nothing special, but nothing terrible either. But then, week two hit, and the delivery never showed up when it was supposed to. I reached out, and they basically shrugged, saying it wasn’t their problem and that I should figure out something else. Next day? Still no delivery. Same story from them. I mean, come on, if you can’t be reliable, what’s the point? I'm really looking for a service that can keep its promises and be dependable. This just wasn’t it for me, unfortunately.

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  • N

    Northwest Medispa Llc

    1 відгукiв

    United States

    Great deal

    Being a busy professional, I rarely find time to cook, but I wanted to surprise my partner, who’s an amazing home chef. I decided to try Home Chef for our road trip to the Bay Area. I picked the piri piri trout and bacon cheddar/jack chicken. Honestly, I’m not great in the kitchen, yet these meals made me seem like a pro! Everything was super easy to prepare, and the instructions were simple to follow. My partner was genuinely impressed with the flavors, and I felt proud serving something that tasted so good. I'm definitely ordering again. It's like a cheat code for people like me who want to cook but need a little help!

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  • A

    Anonymous

    1 відгукiв

    This Home Chef soup was a disaster.

    This Home Chef soup was a disaster. Almost no chicken, tiny veggies, few noodles. Celery was bad, and oily broth didn't mix. Worst soup ever. Don't buy!

    0 коментарі

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  • A

    Alex R

    1 відгукiв

    Sometimes miss some recipe cards but overall

    Sometimes miss some recipe cards but overall I'm really happy with the food quality, reliability of contents, flavor of recipes and ease of cooking.

    0 коментарі

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  • D

    Dog

    1 відгукiв

    The food is tasty and simple to cook.

    The food is tasty and simple to cook. I appreciate the variety of recipes and the accurate portions. However, the green onions were often dry and old.

    0 коментарі

    Відповісти на Dog

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  • M

    Michelle Wagner

    1 відгукiв

    Családbarát kompromisszum

    Megkönnyebbültem, hogy nem kell főzni, a sütőbe be és kész. Néha ugyanazok az ízek térnek vissza, de a hétköznapokban nagy segítség.

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  • A

    Amanda Nilsson

    1 відгукiв

    Kényelmes, de drágul

    Fellélegeztem a rohanós héten, minden világos volt. Az adagok rendben, ízek egyszerűek. Az árak azért kúsznak felfelé.

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  • L

    Linn Cathrin

    1 відгукiв

    Kényelmes és családbarát

    Rendelés egyszerű, menü variálható. A doboz időben jött, pár összetevőnél közeli lejárat, de friss volt. Egy elcserélt szószt gyorsan jóváírtak. A sütő- és mikrós opciók tényleg időt spórolnak.

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  • E

    Eyla Edvartsen

    1 відгукiв

    Gyors vacsi stressz nélkül

    A sütőbe tolható tálcás menük megmentették a hétfő estéket. Néha cserélek fehérjét, simán működik. Volt egyszer egy hiányzó fűszer, jóváírták gond nélkül.

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  • R

    RJ

    1 відгукiв

    Heti menü, kevesebb stressz

    Kiválasztottam a heti menüt, és már rendeléskor látszott az allergén és a főzési idő. A doboz rendezett, hűtőelemek rendben. Receptkártyák érthetők, vacsora 30 perc alatt kész lett. A szüneteltetés gomb is kézre áll.

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  • R

    Ron Sansone

    1 відгукiв

    United States

    Home Chef used to be

    Home Chef used to be my go-to for meal kits, but lately, it’s become a bit of a gamble. It’s frustrating opening a box only to find missing or wrong ingredients. How am I supposed to cook when what I need isn’t there? And don’t get me started on the produce—it often looks like it’s been sitting in the fridge for weeks, not fresh at all. The recipe cards? Sometimes they’re missing or incorrect, leaving me to guess what to do next. Plus, they’ve introduced these "Premium" meals that cost more, but I remember when those dishes were part of the regular menu. It feels like a money grab, rather than keeping loyal customers happy.

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  • K

    Katlyn Valles

    1 відгукiв

    United States

    Got my first box, and

    Got my first box, and it was a mess. Hardly any food inside, and the instructions were incomplete. I cancelled the subscription right away. Fast forward a few months, and they randomly charged me $70.99 while I was on vacation. Customer support offered a 50% refund, which didn't sit well since my account was supposed to be inactive. Meanwhile, the box sat on my doorstep for a week. Talk about frustrating! It's like they turned my account back on just to charge me. Needless to say, I won't be recommending this service to anyone. Thanks for the "wonderful" experience.

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  • J

    Jill Kelly

    1 відгукiв

    United States

    At first, Home Chef was

    At first, Home Chef was a hit. Really liked it. But lately, things haven't been so great. Like, I got the ingredients for a meal, but the meat was all wrong. Another time, the delivery box was a mess—open at the bottom and crushed. And the last order? The shrimp had too much black stuff on them, didn't feel right to eat. It's been disappointing, and if this keeps happening, might have to find another meal service. I want to stick with them because they started off so good, but these issues are making it tough to stay loyal. Here's hoping they sort it out soon!

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  • C

    Christine Smith

    1 відгукiв

    United States

    You know, I've been a

    You know, I've been a regular at this place for a while now, and there's something about the potatoes lately that's been bugging me. They used to be my favorite part, but recently they've been coming with these weird brown, spongy spots. It's like biting into something that's past its prime, you know? I really hope they sort that out soon. Apart from that little hiccup and occasionally missing ingredients, the service is usually on point. I love how friendly everyone is and how they always try to make things right. It’s just those darn potatoes! Once they fix that, it'd be perfect. Fingers crossed for fresher spuds next time!

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  • S

    Scott

    1 відгукiв

    United States

    I tried out this meal

    I tried out this meal service but quickly decided it wasn't for me and canceled right away. But, imagine my surprise when a bunch of meals showed up at my door anyway, costing me a small fortune. I didn't accept the delivery and reached out to the company, hoping to get my money back. But no such luck. They wouldn't fully reimburse me, which felt really unfair. It's frustrating when companies don't handle things the right way, especially when it comes to money. I expected better customer service and transparency. It's a shame because it started off promising, but this experience left a bad taste in my mouth—literally and figuratively.

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  • K

    Kathy Johnson

    1 відгукiв

    United States

    I’ve been a loyal customer

    I’ve been a loyal customer for a while, but lately, things have been going downhill. The last couple of orders I received had vegetables that were just too soggy to use—ended up tossing them, unfortunately. Also, with only two ice packs in the box, my order wasn't staying as cool as it should, especially with this crazy heat. The chicken breasts, they've been shrinking with each delivery, and it's just not what I signed up for. I’m giving it one more month to see if things improve, but honestly, I'm considering switching to another service if this keeps up. It’s disappointing because I used to really enjoy their offerings.

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  • D

    Dana champion

    1 відгукiв

    Dominican Republic

    I've been sticking with Home

    I've been sticking with Home Chef for quite some time, but it's clear things just aren't what they used to be. Lately, each delivery feels more like a gamble. Meals used to arrive fresh and neatly packed, but now it's like they've forgotten what quality is. I remember when I could count on them to deliver exactly what was promised, but that's not the case anymore. The last few orders had missing ingredients, and some of the veggies were far from fresh. It's disappointing, really. I've decided it's time to move on and find a meal service that actually delivers on its promises. It's been a ride, but I'm ready to explore other options.

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  • K

    Kimberly Stigers

    1 відгукiв

    United States

    I've always been a fan

    I've always been a fan of this meal service, but lately things have been a bit off. The last few deliveries haven't been up to their usual standards. The veggies in my meals, like the peppers, tomatoes, and spinach, were pretty soggy and only half usable. Also, for the orange glazed salmon, the sesame seeds and ginger chile seasoning were missing. Instead of couscous, I got rice with the shrimp dish, which was a bummer. The salmon fillets were much thinner than I remember, too. I suspect the heat and a day’s delay might have played a role. Maybe I should skip summer orders? Anyway, I hope things go back to how awesome they were before.

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  • T

    Tom Hanes

    1 відгукiв

    United States

    Just wasn't worth the hassle

    I was pretty excited about trying out this meal delivery service, but things went south pretty quick. When my first box showed up, the packaging was all banged up and the recipe cards were in such bad shape, I couldn't even read them. I reached out to their customer service hoping for some help, but the replies were cold and didn't seem to care about fixing anything. Felt like they were just brushing me off. After that experience, I decided to cancel my subscription. It's a bummer because I had high hopes, but I definitely won't be recommending this to anyone else. Just wasn't worth the hassle.

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  • e

    elizabeth melton

    1 відгукiв

    United States

    I gave Home Chef a whirl

    I gave Home Chef a whirl, hoping for a hassle-free dinner solution. When it arrived, the chaos was real. Bags were a jumble, and I had to play detective sorting out ingredients for each meal. To top it off, several ingredients were missing, while some random extras made a surprise appearance. I ended up dialing customer service and canceling the whole thing. Now I'm back to square one, staring at my kitchen wondering what's for dinner. Maybe it's time I embrace my inner chef and whip something up myself. It was an adventure, but not quite the one I signed up for!

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  • S

    Sean Buckingham

    1 відгукiв

    United States

    I usually look forward to

    I usually look forward to my weekly deliveries, but on 6/2, things went south. My order didn't show up at all. It was a bit frustrating, you know? Home Chef did credit me for the week, which was nice, but they didn't send out a replacement. I remember a similar thing happened with Blue Apron once. They not only refunded me but also made sure I got a replacement the very next day. That kind of service makes a difference, you know? I'm hoping Home Chef steps up a bit next time. I really like their meals, just wish their customer service was a bit more proactive when things go wrong.

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  • R

    Radek Boktor

    1 відгукiв

    United States

    I’ve been trying out this

    I’ve been trying out this meal kit service, and let me tell you, the food is pretty solid. You get good quality and enough to fill you up, which is always a win. The recipes are straightforward too, making cooking a breeze. I’ve even got this nifty binder to keep them all organized. But here’s the kicker: I’ve received the same recipe three times. What's up with that? It’s a bit of a letdown when you're looking for variety. Plus, with all the extra stuff, the price starts to add up. I’m thinking I’ll gather a few more recipes and then switch to something more budget-friendly.

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  • L

    Lucinda Brazil

    1 відгукiв

    United States

    Total win for me!

    So, I gave Home Chef a try after reading loads of reviews. We're a family of five, and our youngest is 9. We've cooked up 9 meals so far, and most of them were pretty straightforward to make. The ingredients were mostly fresh, though we did get one cucumber that was frozen solid—had to toss that one. The meals were tasty, and when they say spicy, they mean it! I rate the recipes an 8 out of 10 for taste, and even my grandson is giving them a go. The adults in the house are big fans, and the best part is I don't have to hit the grocery store. Total win for me!

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  • R

    Robert Vega

    1 відгукiв

    United States

    You won't believe what happened

    You won't believe what happened with my first order from this place. I was super excited, but then things went south real quick. They dropped off my delivery in the lobby without a peep, no notification or anything. I stumbled upon it by accident while heading out for some food. Who knows how long it was sitting there, but the frozen pack was already melted. And get this, I ordered microwavable meals and instead got a bunch of prep meals. Like, seriously? Not what I signed up for. Definitely not gonna order from them again, what a letdown.

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  • M

    Mike F

    1 відгукiв

    United States

    You know, we decided to

    You know, we decided to give this meal service another shot recently, thinking things might've improved. But boy, were we wrong. Over the past month, we faced food quality issues three times. The veggies were often past their prime, and the pork, despite cooking it right, was tough as leather. Contacted support twice, and while they gave us a credit, it didn’t help much. The real kicker came with our Chimichurri Beef Lettuce Wraps. We opened the bag only to find it swarming with fruit flies! We live in Arizona, and seeing those bugs was a shocker. Washing everything helped, but it made us realize these pests had been around before. Contacted support again, got a refund, but no real acknowledgment of the issue. Frustrating!

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  • c

    customer

    1 відгукiв

    United States

    Its a solid experience

    I've been a regular customer for a while now, and let me tell you, the protein variety here is fantastic—especially if you're into shrimp and seafood. It's not just the usual chicken and ground meat, which is refreshing. I definitely have my go-to favorites, but trying new dishes is always a treat. The express and oven-ready options are a lifesaver after a long workday. I can whip up a delicious meal without sacrificing hours in the kitchen. Everything comes packed nicely for shipping, which I appreciate. My only wish? I'd love to see more veggies included with the meals. But hey, adding my own is no biggie! Overall, it's a solid experience that keeps me coming back for more.

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  • C

    Carla Hawkins

    1 відгукiв

    United States

    They lost me

    So, I was checking out Home Chef, hoping to find some good meals that fit my gluten-free, dairy-free, and Keto needs. I had to give my credit card info just to see their options, which was a bit off-putting. When I looked, there really weren't enough choices for my diet, so I decided not to order. But, surprise! A box of meals showed up at my door anyway. I called them up and said I hadn't ordered anything, so I wanted my money back. Initially, they offered just a 50% refund, which I found unacceptable. After a bit of back-and-forth, the customer service rep was nice enough to give me a full refund. Still, I warned them that their practices felt shady and they lost me as a potential customer.

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  • D

    Debi Morrison

    1 відгукiв

    United States

    So I got this promotional

    So I got this promotional box of food from Home Chef, right? At first, I was like, did someone I know send me this? But after calling the company, turns out someone made a fake account using an email from 20 years ago! I don't even know if it's some marketing trick to get new customers or if a scammer's behind it. It's kinda worrying, honestly.

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