HomeChef.com Відгуки

84

2.4

  • 5 зірок

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48%

48% рецензентів рекомендують HomeChef.com. Нижче середнього у цій категорії

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2.4

48% оглядачів рекомендують HomeChef.com.

Загальний настрій відгуків про HomeChef.com – змішаний, із суттєвим розподілом між позитивними та негативними враженнями. Серед основних переваг, які відзначають клієнти у HomeChef.com відгуки клієнтів, – зручність замовлення, простота приготування страв за покроковими рецептами, різноманітність меню та можливість налаштовувати страви під власні уподобання. Багато користувачів задоволені швидкою доставкою, якісною організацією інгредієнтів у коробках і гнучкістю паузи або змін підписки. Водночас часто згадуються такі проблеми: складна процедура скасування підписки, випадки некоректного списання коштів, часті затримки або пропуски доставки, несвіжі або пошкоджені інгредієнти (особливо овочі та м’ясо), а також періодичні помилки у комплектації замовлень. Деякі користувачі також скаржаться на обмежений вибір для спеціальних дієт, неочікувані додаткові витрати та незадовільну роботу служби підтримки. Загалом HomeChef.com підходить тим, хто цінує зручність та експериментує з новими стравами, але важливо враховувати ризики щодо якості обслуговування та доставки.
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Їжа та напої

HomeChef.com займає 42 серед 43 найкращих компаній у Їжа та напої на RealReviews.io

Про HomeChef.com

Home Chef — один із провідних сервісів доставки наборів продуктів для приготування їжі, який пропонує оформлення підписки онлайн, а також продаж у понад 700 магазинах Kroger у США. Кожен набір містить свіжі інгредієнти з точно відміряними порціями, що дозволяє клієнтам легко готувати прості та смачні страви вдома. Компанія пропонує різні варіанти наборів, зокрема класичні для швидких вечерь, експрес-набори для приготування за 15 хвилин і набори для обіду, які можна зібрати лише за 5 хвилин. Рецепти Home Chef розроблені професійними кухарями та підходять для людей із будь-яким рівнем кулінарних навичок, поєднуючи простоту приготування з насиченим смаком. Сервіс прагне зробити домашнє приготування їжі зручним і доступним для кожного.

Ключові деталі:

  • Місцезнаходження: Штаб-квартира компанії знаходиться в Чикаго, штат Іллінойс, США.
  • Засновники: HomeChef.com заснував Патрік Вітелік.
  • Дата заснування: Компанія була заснована в 2013 році.

  • Translation language

Рейтинг на різних сайтах

  • Trustpilot

    3.1

  • Sitejabber

    1.9

  • Better Business Bureau

    1.2

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  • Відгуки з інших країн:

  • J

    Jennifer Raska

    1 відгукiв

    United States

    Everything perfect

    I've been overwhelmed with homeschooling my three boys and managing the house, so I decided to give Home Chef a try. They sent my meals within two days, and I was blown away. Everything was perfectly portioned, with recipe cards and all the ingredients needed for delicious dinners. Even my picky kids loved it! The only downside was they included four $35 gift cards for my friends and family, but they were all expired as of January 31, 2025, and I received them in April 2025. But overall, having these meal kits has been a game changer for our busy household.

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  • B

    Beth Sanford

    1 відгукiв

    United States

    I can't believe how Home

    I can't believe how Home Chef has turned cooking into something enjoyable again. I used to dread figuring out what to make and gathering all the ingredients, but now it's all delivered right to my door. The recipes are easy to follow, and I'm learning new techniques that I hadn't tried in ages. I'm whipping up fancy meals that I never thought I could make, and they taste incredible. Cooking has become fun and exciting, and I look forward to it every week. Home Chef really changed the game for me, and I couldn't be happier with the delicious results.

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  • M

    Matt Jones

    1 відгукiв

    United States

    I thought I'd give this

    I thought I'd give this place a shot, but they made me pay before I could even pick my meals. Then, when I finally saw the options, they were all so small, like less than 450 calories each. I was really disappointed and decided to cancel right away through their chat support. Fast forward three weeks, and suddenly, a box shows up at my door. They reactivated my subscription without asking me! Honestly, this is just ridiculous. I can't believe they did that. Not cool at all.

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  • k

    kathleen tanner

    1 відгукiв

    United States

    I signed up for a

    I signed up for a meal delivery service, hoping for some variety, but they kept sending romaine lettuce entrees every single week. They claimed you could pick your meals, but they just swap things out without any notice. The recipes? Awful, and the sauces tasted like they came from a discount store. Delivery was a nightmare too. They damaged my property and promised to improve, but nothing changed. It felt like throwing money away. Honestly, this service was a huge disappointment. Save yourself the hassle and look elsewhere.

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  • T

    Tori Campbell

    1 відгукiв

    United States

    My partner and I have

    My partner and I have been loving our experience with Home Chef. The meals are top-notch, and cooking dinner feels exciting again. After two decades of cooking for my family, I was totally over it, especially with the kids all grown up. Now, it's just my husband and me, and Home Chef has turned dinner into a fun activity we share. We’ve tried dishes we'd never think to make ourselves. The portions are just right, no leftovers, no waste. We clean our plates every night, it's that good! This has definitely spiced up our dinners and brought back the joy of cooking.

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  • S

    Sharon

    1 відгукiв

    United States

    I had such a frustrating

    I had such a frustrating experience with this meal service. They sent me and billed me for meals I never ordered. When I tried to cancel right after getting the notification, they said it was already too late. On top of that, past orders had issues too – missing items or veggies that weren't fresh. It's just a mess. Customer service? Totally unhelpful. I was really hoping for a convenient solution, but this just added more stress. Definitely wouldn't recommend it.

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  • E

    Erikah Petro

    1 відгукiв

    United States

    I tried out this meal

    I tried out this meal service, thinking it would be a nice change from my usual routine. Boy, was I wrong. They charged me a hefty amount for the meals, but then totally skipped sending the recipe cards and the pans needed to cook them. I mean, how am I supposed to make these meals without the instructions or tools? It felt so half-hearted and unprofessional. If you’re paying for a service, they should at least send you everything you need. Honestly, it just feels like they’re ripping you off. Definitely wouldn’t recommend this to anyone.

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  • J

    John

    1 відгукiв

    United States

    Went out with the family

    Went out with the family last night - 2 adults, 2 grown kids. Ordered six meals for everyone, but we got six steaks instead. Now, explain how six steaks are supposed to cover six meals for four people? What a mess! The whole thing felt like a rip-off. Definitely not going back there.

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  • C

    Cynthia

    1 відгукiв

    United States

    I decided to try HC

    I decided to try HC for two weeks, thinking it would be a convenient way to get meals. Unfortunately, it turned out to be quite disappointing. First week, they forgot some ingredients, so I couldn't even make the meal right. They gave me a $5 coupon, but that didn’t really help fix things. Second week, one of the recipes was missing. On top of that, none of the meals tasted good to me, despite being nicely packaged. It was a waste of money and I wouldn't recommend ordering from them. Definitely not doing it again.

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  • J

    Joy

    1 відгукiв

    United States

    I signed up for this

    I signed up for this service hoping for convenience, but it turned out to be a nightmare. The food quality is just terrible, like, really bad. And don't even get me started on their customer support—it's almost impossible to get any help. I've tried skipping and pausing my orders, but they keep charging me randomly. It's super frustrating and feels like a scam. If you're thinking about using this service, just don't. Save yourself the headache.

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  • D

    Don Konwick

    1 відгукiв

    United States

    We hadn't used Home Chef

    We hadn't used Home Chef for a while after moving. My wife was just browsing through the meal options and logged out. Next thing we know, we get an alert that our credit card was charged $135. Turns out, just looking at the site triggered some recurring charge! It even showed up as a charge from a company called Tempo, which made us think we got hacked. We had to call customer service and it was a hassle to get the charges removed. They tried hard to keep us, but we ended up deleting our whole account. Be careful, even just checking the menu can get you hit with a big fee.

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  • j

    jason black

    1 відгукiв

    United States

    I ordered from this meal

    I ordered from this meal service and was really disappointed. I picked out meals I was excited to try, but when the box arrived, they had swapped them out for different ones, saying they had "pre-selected" meals for me. Seriously? What's the point of choosing if they just ignore it? I ended up canceling after just one order. I've heard Factor is a bit pricier, but at least they let you actually eat what you want. Definitely not sticking with this company.

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  • A

    Annonymous

    1 відгукiв

    United States

    I tried this meal kit

    I tried this meal kit service for a month, but it was a rough ride. Every week, something was wrong with my delivery – missing recipe cards, leaking ingredients, or even entirely wrong meals. Dealing with these issues was a nightmare. I had to report each problem separately through a chatbot that took forever. The human customer service wasn’t much better, with limited scripts that made the whole process frustrating. I spent at least half an hour each week just checking the delivery, and even more time reporting errors. While some recipes were decent, others were bland and the beef was usually chewy. After four weeks, I had enough and gave up. It didn’t save me any time at all.

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  • M

    Michelle

    1 відгукiв

    United States

    Definitely won't be recommending

    I picked up a Groupon for four meals for four people for two weeks and went straight to the site to redeem it. Entered my code, did the ordering, but hit a snag in the second week. Suddenly, I could only get one meal for the second week. When I reached out, HomeChef blamed Groupon for misleading ads and didn’t take any responsibility. Felt pretty let down by their customer service, especially Emily who didn't help at all and refused to connect me with a manager despite several requests. I’ve tried many food box companies and usually have great experiences, but this was a major disappointment. Definitely won't be recommending HomeChef to anyone.

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  • P

    Pat

    1 відгукiв

    United States

    Man, I’ve been with Home

    Man, I’ve been with Home Chef for almost three years, and I gotta say, their meal selection and packaging are top-notch. But the delivery service? Ugh, it’s been a nightmare lately. The first year was smooth sailing – always on time. But then they switched to a new service and things went downhill. At first, it was just a bit late, like 7 or 8 PM, which was okay. But now, it’s ridiculous – deliveries showing up at 9, 10, sometimes even after 10 PM. That’s way too late for food, right? Customer service says they have till midnight to deliver, which is crazy. Tried other meal kits, but their menus just don’t cut it for me. And to make things worse, a few times my box ended up at the wrong address or wasn’t even left at my front door. Seriously disappointing. Home Chef needs to get their act together with these deliveries.

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  • L

    Lois Glover

    1 відгукiв

    United States

    I've been using Home Chef

    I've been using Home Chef since late 2017 and have tried over 1200 meals. Honestly, their food is great. My husband and I have been eating healthier, and the meals are more satisfying than what we get at local restaurants. There's not a single bad thing I can say about Home Chef. Their meals are tasty and healthy, and I really appreciate the effort they put into making food that's good for my family. Thanks to Home Chef, we’re eating better and enjoying our meals more.

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  • K

    K M

    1 відгукiв

    United States

    Been using this service for

    Been using this service for five weeks and already thinking of canceling. First two weeks went smoothly, deliveries arrived right on time and the quality was spot on. Then, the third week, my box just didn't show up. Customer service was nice enough to give me a credit, which was cool. But the fourth week, the box arrived two days late, and everything inside was warm and unusable. This week, same story – late again and the proteins aren't safe to eat. Maybe I can save some of the veggies, but it's really hit or miss with them. Delivery times and product quality just aren't consistent enough for me.

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  • K

    Kief Joshua Manning

    1 відгукiв

    United States

    A friend gave me this

    A friend gave me this discount code, and I thought I'd check it out since I've gotten similar codes before. I entered my info, thinking I might place an order later. Suddenly, I got a blank screen with just a footer and tabs. Then, I receive an email saying my order is shipping and I’ll be charged $159. I never even placed an order or agreed to anything! The website shows no previous orders, and customer service is closed. This is totally a scam. Now, I have to deal with contacting them to cancel it. So frustrating!

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  • N

    NP

    1 відгукiв

    I just had the worst

    I just had the worst meal ever. Imagine the most tasteless, overpriced, and outright disgusting food you've ever had. Now, multiply that by ten. That's what I experienced today. It was so bad I wouldn't wish it on my worst enemy. The dish was supposedly a meal, but it was more like a culinary disaster. I couldn't believe how something could taste that awful. Seriously, I hope I don’t get food poisoning from it. This was by far the most regrettable dining experience of my entire life. Never again.

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  • E

    Eve Riccio

    1 відгукiв

    I tried Home Chef because

    I tried Home Chef because of their "Free Dessert for Life" deal, but it’s a total scam. They add $5-$10 more to my weekly bill for this so-called free dessert. I reached out to customer service and got nowhere. They just keep giving me excuses. Very disappointed. Feels like they’re ripping me off. Buyer beware!

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  • C

    Chuck

    1 відгукiв

    Home Chef has a nice

    Home Chef has a nice variety of meals and good quality, but where I live in central gulf coast Florida, their delivery service is a mess. They use a delivery company that’s totally unreliable. I’ve already canceled two meal services because of this same delivery issue. Fresh meals need to arrive on time, but with Home Chef’s delivery service, you never know if you'll get your meals on the promised day, the next day, or even at all. Once, they said they couldn't deliver because they needed an access code, which is weird since I don't live in a gated community. Another time, they just lost my package. Deliveries have even come as late as 10 PM. This really messes up the whole experience with Home Chef.

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  • S

    Sophia

    1 відгукiв

    I tried Home Chef recently

    I tried Home Chef recently and it was quite an adventure. The recipes were super easy to follow and the dishes looked just like the pictures, which was a nice surprise. The food tasted pretty great and there weren't any missing ingredients. I didn't find anything wrong with the service, but I ended up canceling because I realized I enjoy doing my own meal prepping. Still, it was fun to make some dishes I wouldn't normally try, and I'll probably add a few of their recipes to my usual lineup. Canceling was straightforward and the customer service rep, Rhonda, was really helpful. Appreciate it!

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  • D

    Debbie

    1 відгукiв

    I recently tried out this

    I recently tried out this meal kit service, and man, the food is just incredible. I mean, the flavors and variety—they really hit it out of the park. You never get bored with their options. But, there's this annoying thing with the packaging. Like, sometimes the recipe sheets are missing or they toss in a recipe for something I didn’t even order. And those ice packs? They freeze some of the veggies, which is kinda a bummer. Plus, the spice packets sometimes get wet and turn into clumps. It’s not enough to make me quit them, but it’s definitely frustrating. Overall, though, the food keeps me coming back.

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  • K

    Knswes

    1 відгукiв

    Man, Home Chef has been

    Man, Home Chef has been a game changer for us. Used to spend a fortune on groceries, always forgetting something essential and having to dash out last minute. And when we’re crunched for time, we’d eat out way too much. But these meals? They taste better than most places we used to go. Love that you can tweak the recipes and there’s so many options. We usually order extra servings and then have leftovers for lunch the next day. It’s super convenient and actually ends up saving us money. Plus, the food is just so good. Can't imagine going back to our old grocery routine.

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