HomeChef.com Відгуки

84

2.4

  • 5 зірок

  • 4 зірок

  • 3 зірок

  • 2 зірок

  • 1 зірок

48%

48% рецензентів рекомендують HomeChef.com. Нижче середнього у цій категорії

Нижче середнього

Головне з відгуків

2.4

48% оглядачів рекомендують HomeChef.com.

Загальний настрій відгуків про HomeChef.com – змішаний, із суттєвим розподілом між позитивними та негативними враженнями. Серед основних переваг, які відзначають клієнти у HomeChef.com відгуки клієнтів, – зручність замовлення, простота приготування страв за покроковими рецептами, різноманітність меню та можливість налаштовувати страви під власні уподобання. Багато користувачів задоволені швидкою доставкою, якісною організацією інгредієнтів у коробках і гнучкістю паузи або змін підписки. Водночас часто згадуються такі проблеми: складна процедура скасування підписки, випадки некоректного списання коштів, часті затримки або пропуски доставки, несвіжі або пошкоджені інгредієнти (особливо овочі та м’ясо), а також періодичні помилки у комплектації замовлень. Деякі користувачі також скаржаться на обмежений вибір для спеціальних дієт, неочікувані додаткові витрати та незадовільну роботу служби підтримки. Загалом HomeChef.com підходить тим, хто цінує зручність та експериментує з новими стравами, але важливо враховувати ризики щодо якості обслуговування та доставки.
  • Translation language
Переглянути всі 84 відгуки

Бізнес-інформація

Володієте цією компанією?

Відповісти як компанія

Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

Володієте цією компанією?

Відповісти як компанія

Відгуки з відповідями залучають на 🔥59% більше постійних клієнтів і на 🔥20% більше перших клієнтів

Кожен бренд на RealReviews.io належить до певної категорії, де він займає певну позицію в рейтингу. Рейтинг визначається різними факторами, такими як загальний рейтинг на сайті, кількість відгуків, активність бізнесу в управлінні відгуками, взаємодія з клієнтами тощо.

Категорія:

Їжа та напої

HomeChef.com займає 42 серед 43 найкращих компаній у Їжа та напої на RealReviews.io

Про HomeChef.com

Home Chef — один із провідних сервісів доставки наборів продуктів для приготування їжі, який пропонує оформлення підписки онлайн, а також продаж у понад 700 магазинах Kroger у США. Кожен набір містить свіжі інгредієнти з точно відміряними порціями, що дозволяє клієнтам легко готувати прості та смачні страви вдома. Компанія пропонує різні варіанти наборів, зокрема класичні для швидких вечерь, експрес-набори для приготування за 15 хвилин і набори для обіду, які можна зібрати лише за 5 хвилин. Рецепти Home Chef розроблені професійними кухарями та підходять для людей із будь-яким рівнем кулінарних навичок, поєднуючи простоту приготування з насиченим смаком. Сервіс прагне зробити домашнє приготування їжі зручним і доступним для кожного.

Ключові деталі:

  • Місцезнаходження: Штаб-квартира компанії знаходиться в Чикаго, штат Іллінойс, США.
  • Засновники: HomeChef.com заснував Патрік Вітелік.
  • Дата заснування: Компанія була заснована в 2013 році.

  • Translation language

Рейтинг на різних сайтах

  • Trustpilot

    3.1

  • Sitejabber

    1.9

  • Better Business Bureau

    1.2

Акції та промокоди

У цього бренду поки немає активних акцій. Маєте одну? Поділіться нею зі спільнотою.

Найкраще в категорії Їжа та напої

Відгуки клієнтів

Сортування:

Сортувати:

  • Сортувати:
  • За релевантністю розташування
  • Датою
  • За рейтингом (від низького до високого)
  • За рейтингом (від високого до низького)

Рейтинг:

Фільтр:

  • V

    Vadim Vlasenko

    1 відгукiв

    Нормальні порції, сімейний смак

    Порції щедрі, смак без зайвої вишуканості, дітям заходить. Пакування тримає холод. Ціна росте, але за зручність і стабільність я за. Краще планувати меню наперед.

    0 коментарі

    Відповісти на Vadim Vlasenko

    Коментар повинен містити щонайменше 10 символів.

  • G

    Gabriela Melnyk

    1 відгукiв

    Швидка реєстрація і зрозумілі меню

    Аккаунт зробив за хвилину, вибір страв інтуїтивний, інструкції читабельні навіть у телефоні. Запам’яталось пакування: все холодне і підписане, помилок у комплекті не було.

    0 коментарі

    Відповісти на Gabriela Melnyk

    Коментар повинен містити щонайменше 10 символів.

  • J

    Julia V.

    1 відгукiв

    Зручно для буднів

    Сподобались Oven-ready набори: дістав, запік і вечеря. Окреме спасибі за чіткі картки рецептів. Трохи бентежить доставка з фі, і інколи менше вибору на тиждень, ніж хотілося.

    0 коментарі

    Відповісти на Julia V.

    Коментар повинен містити щонайменше 10 символів.

  • Відгуки з інших країн:

  • M

    Mary Beth

    1 відгукiв

    Dinner felt easy again

    Oven-ready salmon in their pan was a midweek lifesaver. Fresh veg, simple steps, and my family actually ate greens. Felt calm instead of scrambling.

    0 коментарі

    Відповісти на Mary Beth

    Коментар повинен містити щонайменше 10 символів.

  • N

    Nathan L.

    1 відгукiв

    Skips and swaps are easy

    Account setup took minutes, picked 3 meals with toggles for protein swaps. The Friday skip deadline is strict, and shipping adds up, but instructions are crisp and fast to follow.

    0 коментарі

    Відповісти на Nathan L.

    Коментар повинен містити щонайменше 10 символів.

  • M

    Mary

    1 відгукiв

    United States

    Being pregnant with a toddler

    Being pregnant with a toddler is a wild ride, right? I thought meal boxes would be a lifesaver, taking the mental load off planning dinners. The idea of new recipes without the hassle was appealing. But out of the eight boxes I got, four arrived completely thawed, filled with spoiled food. It was a nightmare—bugs and me getting sick, just what I needed. They kept giving me credits for the next week, but that didn't help when I had to shell out an extra $200-300 for groceries. After the fourth time, I was done. I demanded a full refund and canceled my subscription. Honestly, I wouldn't suggest this company to anyone. Save yourself the headache.

    0 коментарі

    Відповісти на Mary

    Коментар повинен містити щонайменше 10 символів.

  • share

    Розкажіть про свій досвід.

    Поділіться своїми думками та залиште відгук

    Написати відгук
  • H

    Hailey Collins

    1 відгукiв

    United States

    I ordered from this

    I ordered from this meal service thinking I’d be getting fresh, healthy options. Imagine my shock when I found out they use BHT, BHA, and "natural flavors" in their meat! It’s wild to me that they even offer an organic option when they’re stuffing their meals with all these preservatives. I mean, come on, isn’t the point of organic to be clean and natural? Freezing meat is a thing, you know? It's just disappointing when you're trying to eat better and companies aren't transparent about what they're putting in your food. I really thought I was making a healthier choice, but now I'm questioning everything. Guess I'll be looking elsewhere.

    0 коментарі

    Відповісти на Hailey Collins

    Коментар повинен містити щонайменше 10 символів.

  • K

    Kevin Kent

    1 відгукiв

    United States

    I thought signing up for

    I thought signing up for this service was a breeze, but trying to cancel was a whole different story. It felt like they were putting up roadblocks every step of the way. All I wanted was a simple way to cancel my account, but instead, I was bombarded with options to pause or skip deliveries. It's frustrating when companies make it so easy to join but then hide the cancellation option in the depths of their settings. I shouldn't have to jump through hoops to stop a service I no longer want. It's like they don't want to let you go, and that's just not cool.

    0 коментарі

    Відповісти на Kevin Kent

    Коментар повинен містити щонайменше 10 символів.

  • L

    Lauren Stephens

    1 відгукiв

    United States

    I tried this meal kit

    I tried this meal kit company, and honestly, it was a mess. I thought I canceled my subscription on March 6th, but apparently, I didn’t do it right, and they still charged me for the March 31st order. It felt like a scam, and I was so frustrated. The meals were overpriced and not even that good. I’ve tried other services before, and Hungry Root is miles better and totally worth what you pay. With Hungry Root, I get quality meals without the hassle. The whole experience with this other company left me disappointed and out of pocket for something I didn’t even want. Definitely not going back.

    0 коментарі

    Відповісти на Lauren Stephens

    Коментар повинен містити щонайменше 10 символів.

  • A

    Anthony

    1 відгукiв

    United States

    I tried this meal delivery

    I tried this meal delivery service for a couple of weeks, and it was a bit of a rollercoaster. First off, they charged me for meals that never showed up. I reached out, and instead of a refund, they tossed me a credit. Not exactly what I asked for, but okay, I thought. Then it happened again! I mean, if they can't deliver to the right address, how am I supposed to trust the food? It's like, come on, guys, get it together. I was hoping for a hassle-free experience, but now I'm left wondering if I should just move on to something more reliable.

    0 коментарі

    Відповісти на Anthony

    Коментар повинен містити щонайменше 10 символів.

  • E

    Emilie

    1 відгукiв

    United States

    Tried Home Chef after using

    Tried Home Chef after using another meal service and, honestly, it wasn’t great. The veggies arrived looking pretty sad—some already turning bad, and I had to toss a bunch. As for the chicken, it was slimy, and cooking it didn’t help the taste. While I didn't fall ill, I was constantly anxious about the freshness of each ingredient. The recipes themselves were just so-so, nothing to write home about. Plus, the amount of plastic they use is over the top and feels so wasteful. Overall, I was pretty let down, considering the effort to try something new, and I won't be rushing back to them anytime soon.

    0 коментарі

    Відповісти на Emilie

    Коментар повинен містити щонайменше 10 символів.

  • share

    Розкажіть про свій досвід.

    Поділіться своїми думками та залиште відгук

    Написати відгук
  • L

    Laurence

    1 відгукiв

    United States

    So, I hit pause on

    So, I hit pause on my subscription because the whole thing just felt clunky. Figured I could restart whenever I wanted. Suddenly, I get a message saying my order's arriving the next day. Tried reaching someone on a Sunday, but it was like yelling into the void. Managed a live chat, and they said it was too late to cancel. Apparently, they sent an email about shipping, and if you don't reply, they assume you're cool with it. I didn't even open that email! Feels like I should control when to unpause, not them. Honestly, wouldn't recommend this service to anyone.

    0 коментарі

    Відповісти на Laurence

    Коментар повинен містити щонайменше 10 символів.

  • S

    Sandra Lucas

    1 відгукiв

    United States

    Ordered a meal kit

    Ordered a meal kit, and wow, what a mess. First, one meal was missing entirely. Then, they sent something I didn't even order, and to make it worse, the pork that was supposed to be with it was nowhere to be found. So, that’s two meals incomplete right there. Thought I’d cancel the subscription online to avoid more chaos, but surprise, surprise—they sent me another box of meals that I didn't ask for. It's like they can't get anything right. Honestly, it's frustrating and feels like a total waste of money. If you're thinking about trying them, maybe think twice.

    0 коментарі

    Відповісти на Sandra Lucas

    Коментар повинен містити щонайменше 10 символів.

  • K

    Kelly Gajer

    1 відгукiв

    United States

    Hey folks, I’ve been using

    Hey folks, I’ve been using Home Chef for a bit now, and it's been mostly a win. Sure, sometimes a box might not arrive, but their customer service is on it, either replacing it or giving me a credit with no fuss. When the boxes do land on my doorstep, they’re just spot-on. Everything’s cold, organized, and ready to go. Each meal is perfectly portioned, and all ingredients are there—no need to dig around. I’ve tried other meal kits, like Martha’s, and trust me, they usually have more prep and less consistency. Sure, not every meal is a home run, but most are pretty darn tasty. The little extras, like the recipe binder and cards, make it feel like they actually care about your experience. For someone juggling a busy life, Home Chef knocks out a few dinners each week without the hassle. Cheers to that!

    0 коментарі

    Відповісти на Kelly Gajer

    Коментар повинен містити щонайменше 10 символів.

  • B

    Bella

    1 відгукiв

    United States

    Honestly, this whole experience was

    Honestly, this whole experience was a rollercoaster of frustration. We tried this meal delivery service thinking it would be a fun way to enjoy cooking together, but it turned into a nightmare. The delivery times were all over the place - sometimes early, sometimes late, and once, they didn't even deliver our food at all! My boyfriend waited at work for hours, and we were still left empty-handed. The delivery tracking was a joke, showing random car names that never matched reality. Not to mention, when the food did arrive, some ingredients were not up to par. We reached out to customer service, hoping for some resolution, but it felt like talking to a bot. We've decided to switch to Factor or Cook Unity. This just wasn't worth the hassle.

    0 коментарі

    Відповісти на Bella

    Коментар повинен містити щонайменше 10 символів.

  • L

    Lanny Vu

    1 відгукiв

    United States

    Awfull

    I tried Home Chef and it was quite an experience. The meals looked promising at first, but once I started, it was clear they needed more work than expected. Felt like I was back in the grocery store, prepping everything from scratch. And here's the kicker—my account kept getting charged even though I wasn't planning on sticking with them. Turns out, it’s tricky to remove your payment info, so they just keep billing you for future deliveries. It's frustrating when you’re not even using the service. Would've been nice to have more control over the billing and cancellation process. Overall, not the hassle-free meal solution I was hoping for.

    0 коментарі

    Відповісти на Lanny Vu

    Коментар повинен містити щонайменше 10 символів.

  • share

    Розкажіть про свій досвід.

    Поділіться своїми думками та залиште відгук

    Написати відгук
  • S

    Susan Merritt

    1 відгукiв

    United States

    I thought I'd give Home

    I thought I'd give Home Chef another shot after seeing a promotion. Logged into my old account just to check out the menu, didn't place an order, and logged out. Next thing I know, an order was shipped to me! My account was inactive, and somehow, they managed to charge my old credit card without any consent. Called customer service, and all they offered was a half refund. It’s frustrating because the meals they sent aren’t even to my taste. I ended up deleting my account and definitely won’t be recommending Home Chef to anyone. It felt like a breach of trust, and that's not how a business should operate.

    0 коментарі

    Відповісти на Susan Merritt

    Коментар повинен містити щонайменше 10 символів.

  • C

    Celeste Reinholtz

    1 відгукiв

    United States

    Been trying Home Chef for

    Been trying Home Chef for a bit now—about three months, I think. We get four meals a week for two people, and honestly, they've been a game-changer. Every delivery has been on point, and my husband can't stop raving about the meals. They're super tasty and definitely not the same boring stuff we used to make. I love that I still cook fresh meals, but everything's already measured out perfectly. We’re not big eaters, so there's always enough left for lunch the next day. No more wasting ingredients or buying more than we need. Meals usually cost around $20-25, which is pretty fair considering no waste. Pausing for travel was easy, and though I haven't tried others, Home Chef's working great for us.

    0 коментарі

    Відповісти на Celeste Reinholtz

    Коментар повинен містити щонайменше 10 символів.

  • B

    Bethany Maggiolino

    1 відгукiв

    United States

    I used to be a

    I used to be a big fan of this place, but things have changed for the worse. The meals have gotten pricier, and it's a real bummer because the quality isn't what it used to be. The veggies aren't fresh anymore, and that's a big deal for me. Plus, the convenient options like Oven-Ready and Fast & Fresh seem to be disappearing. I used to look forward to the little extras each week, but now they're hardly offered. It’s just not the same experience it used to be, and I'm starting to wonder if it's still worth my money. Feels like they're not really trying anymore.

    0 коментарі

    Відповісти на Bethany Maggiolino

    Коментар повинен містити щонайменше 10 символів.

  • T

    Travis Hamon

    1 відгукiв

    United States

    I was eager to try

    I was eager to try Home Chef, but it didn't go well. Once I logged in, the meal options weren't appealing at all. I tried to cancel right away, but the process was a nightmare to figure out. Even after my attempts to cancel, they still charged my card. If you don't select meals in their tiny time frame, they'll just bill you for random ones you didn't choose. It's frustrating how little they seem to care about customers' time and money. Hidden fees and random charges? No thanks. Do yourself a favor and find another meal service that actually respects its customers and makes things easy.

    0 коментарі

    Відповісти на Travis Hamon

    Коментар повинен містити щонайменше 10 символів.

  • M

    Mark Mangrum

    1 відгукiв

    United States

    You know, it's a real

    You know, it's a real headache dealing with this company when you try to cancel anything. My wife, who's a lawyer, tried to cancel, and even she found it impossible. First, they make you "pause" your account. Then you have to formally request the cancellation option. After that, it's a lovely five-day wait to see if they'll even allow it. They warn you that you'll need to jump through hoops to prove your identity, and they hint at even more hurdles. A company that makes it this tough to cancel isn't exactly winning any customer service awards. Honestly, I'd think twice about signing up in the first place.

    0 коментарі

    Відповісти на Mark Mangrum

    Коментар повинен містити щонайменше 10 символів.

  • share

    Розкажіть про свій досвід.

    Поділіться своїми думками та залиште відгук

    Написати відгук
  • J

    John Nope

    1 відгукiв

    United States

    I was curious about this

    I was curious about this meal service, but it felt like jumping through hoops just to peek at what they offered. First, they wanted my email, and then boom, they asked for a credit card to commit! I mean, how do I know what I'm buying? They mentioned meals for $5, but suddenly it was $200 a week, which breaks down to over $14 per meal. I'm assuming I have to cook these meals myself too. I was hoping to see the meal options or at least know what kind of food or portions they provide before making any decisions. It felt like a bait-and-switch, and I backed out before getting tied up in something unclear.

    0 коментарі

    Відповісти на John Nope

    Коментар повинен містити щонайменше 10 символів.

  • b

    brad j

    1 відгукiв

    United States

    I decided to give this

    I decided to give this meal service a shot but it wasn't what I hoped for. The quality of the meat was pretty off. I often got the wrong meals or the proteins were all mixed up. And when the right meals did arrive, they just didn't hit the mark. It was like they didn't put much thought into the quality. After a few weeks of hoping things would improve, I gave up and canceled. I was expecting a lot better and felt let down. It’s disappointing when things don’t match the hype, especially when you're looking forward to something new and convenient.

    0 коментарі

    Відповісти на brad j

    Коментар повинен містити щонайменше 10 символів.

  • D

    Dan Brinkman

    1 відгукiв

    United States

    I decided to give this

    I decided to give this meal service a shot, but things quickly went sideways. They make you order everything in pairs, which was a dealbreaker for me, so I canceled my account. I got a confirmation email about the cancellation, which I thought closed the chapter. But then, surprise! A box of meals I didn't order showed up at my door. Reached out to customer support, expecting a fix, but they said they'd only refund half of what I was charged. Felt pretty unfair to me. Just a heads-up for anyone thinking about using this service—make sure you know what you're getting into.

    0 коментарі

    Відповісти на Dan Brinkman

    Коментар повинен містити щонайменше 10 символів.

  • k

    katie hayes

    1 відгукiв

    United States

    I decided to try Home

    I decided to try Home Chef, hoping for some convenient meals. But it’s been a bit of a letdown. The delivery service they use is pretty unreliable. Sometimes my meals just don’t show up, and when they do, they’re not always fresh. Instead of getting my money back for the meals that are spoiled or missing, they just credit my account, which is frustrating because it’s not solving the problem. Honestly, I can’t even say much about the food quality since I’m either tossing it or it’s not arriving at all. It’s really disappointing when you’re looking forward to a nice meal and it doesn’t work out.

    0 коментарі

    Відповісти на katie hayes

    Коментар повинен містити щонайменше 10 символів.

  • G

    Grace Stimpson

    1 відгукiв

    United States

    I’ve been using Home Chef

    I’ve been using Home Chef for ages now, and it's like a little adventure every time. The selection is just amazing, and the flavors are spot on. I love that they mix in some challenging recipes now and then, really makes me feel like I'm leveling up in the kitchen! But honestly, it's the everyday dishes that make it a winner for me. They're just so reliable and exactly what I need on a busy weeknight. It's like they read my mind sometimes! Kudos to them for keeping things fresh and tasty. Can’t imagine going back to my old routine. Seriously, if you haven’t tried it yet, you’re missing out on something special.

    0 коментарі

    Відповісти на Grace Stimpson

    Коментар повинен містити щонайменше 10 символів.

  • share

    Розкажіть про свій досвід.

    Поділіться своїми думками та залиште відгук

    Написати відгук
  • L

    Lynne Moser

    1 відгукiв

    United States

    I've been using Home Chef

    I've been using Home Chef for a while, but lately, it's been a bit of a rollercoaster. The quality just isn't what it used to be. Every week, it feels like there's something missing or off. Sometimes ingredients are missing, and other times, the quality is just not up to par. The packaging often arrives damaged, which is frustrating. One meal had three different issues, leaving me scrambling for a plan B for dinner. It's disappointing to pay for a service and then have to spend more on a replacement meal. Sadly, I’ve decided it’s time to look elsewhere and would advise friends to consider other options. There are definitely better meal kits out there.

    0 коментарі

    Відповісти на Lynne Moser

    Коментар повинен містити щонайменше 10 символів.

  • D

    Dre G

    1 відгукiв

    United States

    I was just browsing their

    I was just browsing their website to check out the menu options, you know, just exploring. But then I decided to cancel my membership and go with another company. Next thing I know, there's a charge on my account from them, and I never even agreed to anything! It felt sneaky and totally unfair. I can't believe they would do something like this without even informing me. Honestly, it feels like a scam, and I hope they face some consequences for these shady tactics. It's just not right to treat customers this way, and I hope they change their ways before more people get affected.

    0 коментарі

    Відповісти на Dre G

    Коментар повинен містити щонайменше 10 символів.

  • E

    Elaine Townsend

    1 відгукiв

    Australia

    I gotta share this wild

    I gotta share this wild experience with Home Chef. My client, who I sometimes help out with orders, got in touch with them to place an order. She gave the go-ahead over the phone and used my debit card, which I was fine with. But then I find out they charged my account without my say-so! I reached out to sort things out, thinking it was just a mix-up. But nope, not even a "sorry" from them. It's frustrating because a simple apology could’ve gone a long way. Now I’m left feeling uneasy about using them again. It's a shame, really, because I used to like their service.

    0 коментарі

    Відповісти на Elaine Townsend

    Коментар повинен містити щонайменше 10 символів.

  • W

    Will Wagner

    1 відгукiв

    United States

    Disappointing Experience with Home Chef

    Got my Home Chef box and it was a disaster. The ingredients were in such bad shape that cooking was out of the question. When I reached out for help, they only offered me half my money back. At first, I took it, but then it hit me—why should I pay for something I couldn't even use? I asked for a full refund, but they said no. It's just not right to charge people for food they can't eat. I thought Home Chef would step up and fix this, but I ended up losing money on a meal I never got to make. Definitely won’t be ordering again.

    0 коментарі

    Відповісти на Will Wagner

    Коментар повинен містити щонайменше 10 символів.