Segpay.com

I have been really happy with how simple

I have been really happy with how simple and supportive the staff is when dealing with any billing concerns and with how fast the team is when I ask to cancel any subscription. The staff is always friendly, polite, professional, and easy to work with. This is the first time in my life I’ve encountered a customer service team that is so helpful, quick to resolve issues, and clear in communication. They make everything feel easy.

Support is fast and they solve problems quickly.

Support is fast and they solve problems quickly. They are always quick to respond to anything I ask, and I am very satisfide with their service.

I’m grateful for the help I got from this company.

I’m grateful for the help I got from this company. I had registered on a site and they were going to take more money than expected. All I had was the billing number, but your team managed to cancel my subscription for me. Great service and friendly staff!

It was fine, just took a bit of time to login.

It was fine, just took a bit of time to login. I had some issues before, which is why I didn’t give five stars.

It was simple to send the initial email

It was simple to send the initial email to the support team to verify my account and request cancellation, all in one go.

I did not get any notice before the renewal

I did not get any notice before the renewal, so I couldn't cancel before the charge went through. It would be good to get a full refund.

I didn’t expect my prescription to be renewed

I didn’t expect my prescription to be renewed automatically for such a high amount, over 100 euros, without any prior notice or consent. I’m really disappointed that I have to wait days for a response (still haven’t heard back). However, I did receive FOUR messages asking me for my feedback. This is really upsetting!

I had a question regarding the person

I had a question regarding the person who was supposed to get the transfer I made, and I received a prompt and clear answer that really helped me understand the situation better.

Jerome was very helpful, quick and nice to talk to.

Jerome was very helpful, quick and nice to talk to. He also did a great job at solving my problem. I am very grateful for his help.

I had a question regarding the receiver

I had a question regarding the receiver of the transfer I made, and I got a fast and fully satisfactry reply.

This site appears to be a scam.

This site appears to be a scam. I don’t even recall signing in or authorizing any transactions. They ended up charging me $57 two times, and it’s very unfair.

I made a purchase that never showed up.

I made a purchase that never showed up. I asked for a refund, but they denied it. Now I’m down 8$ and they act like nothing ever occured.

Significantly disrupted my workflow by

Significantly disrupted my workflow by randomly suspending my account that was already set up in the second month after they had charged me twice. I’ve been waiting for 6 days now despite their claim of 1-2 business days for a reply. The customer service reps are friendly but cannot actually solve the problem, so I don't see the point of their answering the phone.

I was shut out of my account for the first week of use

I was shut out of my account for the first week of use. The issue got fixed after that, but I am still waiting for compensation for the week I couldn’t access it.

I keep getting charged for a service I never agreed to.

I keep getting charged for a service I never agreed to. I asked for a refund and for the service to be removed from my phone, but it still takes my money.

I become a better person..but it is not

I become a better person..but it is not me the nice people made me better.. We all good..really I mean.. But don’t break someone’s heart..

I didn't order what I was charged for.

I didn't order what I was charged for. The system said the internet was down and I didn't have enough coins to cover the bill, so I feel I was cheated. You told me to contact PayPal, and they directed me back to you, so I paid for something I never received. Just like you promised extra coins for buying due to the Olympics, but that didn't happen. Now you understand my frustration, and this isn't fair.

I asked for a refund for months of charges

I asked for a refund for months of charges that I didn’t authorize and I only got one month's worth of the refound.

Canceling my subscription

Canceling my subscription was super simple. They sent me a confirmation email about an hour after I canceled.

I made up my mind to not use

I made up my mind to not use the service. They replied fast and refunded my money fast too. It made me glad.

A rep responded to my problem in a timely manner.

A rep responded to my problem in a timely manner. In the email, they explained how to login properly. After following their suggestion, I was able to visit the websites that I paid for. Thank you for the quality customer service.

I was impressed with how quickly they helped me.

I was impressed with how quickly they helped me. They explained how to login correctly, and it worked. Now I can access the websites I paid for. Good job on the customer service.

The company had a bit of confusin

The company had a bit of confusin to begin with, but they sorted it out well and took good care of me, which I really appreciate. They said it would take 7-10 days for a refund, but I got it in 3 days. Thanks.

The issue got fixed straight

The issue got fixed straight away, yet I had to give tons of details. Definitely a eally good experience!

Start was confusing, but they fixed it well.

Start was confusing, but they fixed it well. I appreciate their help. Also, refund came earlier than expected - got it in 3 days instead of 7-10. Thanks.

Your company didn't help

Your company didn't help me with payment of service messages. I did not like that kind of service. If you want my business the correct thing is to make everything right.

I like compnies that value relationships

I like compnies that value relationships, not just transactions. I don't offer GF3, but I'm open to different interests. I don't judge, but I do screen. My pics are real. I also do sensual massages. Hope to chat soon. You can DM me on Instagram for details. Thanks!

I got a subscription from the site

I got a subscription from the site, but I didn't really need it. I canceled it and was bummed about the money I spent. But when I talked to customer service, they replied fast and I got my money back the same evening.

The company's payment system needs fixing

The company's payment system needs fixing. I paid twice for the same amount within a minute. Doesn't make sense. If I bought tokens, why would I need more in just one minute? It's like getting charged twice for the same thing instantly.

The company asked me to show proof

The company asked me to show proof of documents because they think something is wrong with my account. It's been two days since I did this, and they still haven't responded to any of my emails!