Segpay.com

Скасували підписку без нервів

Побачила списання, написала в саппорт Segpay. Відповіли швидко, знайшли мерчанта і скасували автоплатежі. Пояснили кожен крок, гроші повернули частково за правилами сайту.

Норм сервіс, але дорогувато

Думав, що тарифи будуть ближче до агрегаторів, а вийшло відчутно вище через ризики. По факту аптайм і білінг стабільні, аналітика зручна. Окупається при обсягах.

Late night agent fixed it

Phoned late at night expecting voicemail, got a person instead. She found the charge and issued a refund note while we talked.

Charge spotted, cancel was easy

Found an unfamiliar descriptor, used the consumer portal, and canceled the subscription in minutes. Felt relieved, and the confirmation email landed right away.

Merchant help that saved time

Asking for help as a merchant, I reached a rep fast. They walked me through descriptor wording and 3D Secure settings to calm disputes. Fees are higher than mass market processors, but the guidance saved us time. Standout, smart risk tips and quick turnaround on answers.

Solid processor for subs

From application to first live charge, communication was steady by email and phone. Integration used hosted pages while we validated PCI scope. One hiccup with a retry rule, support adjusted it quickly. What stood out most was detailed settlement reporting and friendly fraud tips.

Fast merchant onboarding, clear docs

Got verified within a day. The KYC steps were clear, dashboard is tidy, and test cards made API checks easy. First payouts on time.

Chargeback help that lands

Support replied in under an hour, walked me through representment docs, and sent a template. Lost one case, won the next two.

Solid gateway experience

Segpay’s onboarding asked for the usual KYC and risk details. Documentation was clear, and the hosted checkout worked in our test flow. Support quickly clarified settlement timing and chargeback handling. What stood out was straightforward communication and dependable reporting.

Reliable, with rigorous checks

I felt reassured during integration because the compliance steps were clear. The portal feels sturdy, and payouts matched the schedule posted.

Fast help when stuck

Live chat answered in under 2 minutes, pointed me to the correct webhook config, and stayed until my callback worked. Courteous and clear.

Solid gateway with clear reporting

Integration was quick with the hosted pages, though the docs needed a reread in a couple spots. Merchant onboarding moved fast, risk flagged one test transaction and support explained why. Reporting exports are tidy, settlements landed as scheduled, and dispute tracking feels usable.

Thanks a lot for fixing my problem so fast!

Thanks a lot for fixing my problem so fast! I got my money back in just one day. Really good service and very helpfull staff!

Agents are really kind and very helpfull.

Agents are really kind and very helpfull. When we didn’t receive a refund, they gave us another option which we liked a lot.

You helped me fix my issue

You helped me fix my issue, and responded very fast, which I really value (especially when it is about safety for financial things like bank account and credit cards).

In a time when good customer service in America

In a time when good customer service in America is hard to find, this company stands out. My problem was fixed in just a few hours. I'm very happy with their help and really suggest working with them. Fast response and great results! 👍👍!

Terrible experiance they are awful.

Terrible experiance they are awful. I tried to use the customer service chat, I sat waiting for a real person, then when he showed up(Juan) he said hello and after that he never answered again.

The care and respect in their quick reply shows

The care and respect in their quick reply shows real professionalism. I’ve worked in hospitality for 32 years. The key for any customer is feeling like someone is really hearing you.

I tried to cancel my subscription but was upset to see

I tried to cancel my subscription but was upset to see it didn’t appear on the self-service site after many tries over a few weeks. So, I reached out to Segpay support by email. They fixed my problem really fast.

Once more, really fast and clearly focused on what’s

Once more, really fast and clearly focused on what’s best for the client. It’s nice to rely on a group that truly cares and keeps things simple. Thumbs up

You didn’t assist me in any way.

You didn’t assist me in any way. You straight up lied, saying you don’t work with a company that you actually do work for. You people are awful. I hope your business gets closed down.

This process was really easy and straightforward.

This process was really easy and straightforward. I liked the quick reply and careful method they used. Everything felt clear and well done from start to finish.

The support team made an effort to listen

The support team made an effort to listen to my problem and stayed patient with me. Finally, they fixed the issue in a way that helped me. Thanks a lot

I tried to stop my AI subscription but never got anything back

I tried to stop my AI subscription but never got anything back saying it was cancled. Maybe it was, but I didn’t see any proof. In February they took $12.99, which was fine, but then in March and April they charged me $25.99 both times and I never said yes to that. Really, all three months should of only cost $12.99 each. Now I think they’ll probly take $25.99 again in May 2025.

Really quick and helpful fix, along with an instant

Really quick and helpful fix, along with an instant refund for a rare technical mistake. Couldn't ask for a better response from Segpay.

I was charged for a full year subscription

I was charged for a full year subscription that I didn’t ask for. They sorted it out fast and gave me a full refund. Happy & thanks!

Thank you very much for assisting me when

Thank you very much for assisting me when my login data got lost! Wishing you all the best in the future! Best regards and greetings from Bavaria!

It seems like no one is bothered that manhunt.com

It seems like no one is bothered that manhunt.com is being used as a cover for online prostitution. Once in private chats, users openly talk about their rates for services, and there is no way to report these illegal actions.

When I chose to stop my monthly payment

When I chose to stop my monthly payment to a certain score group site, the response time to my request for account cancelation was very quick and effective, which made me quite happy with the service given.

I give you 5 stars for how you engage with customers.

I give you 5 stars for how you engage with customers. it’s really appreciated. BUT, could you please give me a chance to explain my case for “reinstatement”? I honestly feel like I’ve been banned without enough reason or without hearing my side of things. please think about hearing me out before making a final decision to “ban” me. I’m sure if you spoke to me, or even one of the girls I’ve spoken with, you wouldn’t decide to ban me. anyway, thanks in advance for your time.