Trodo.com

I've placed a few orders and had a decent experience.

I've placed a few orders and had a decent experience. But with my latest order, I was told that the springs I ordered weren’t compatible with my car and was given other options. I chose a set from those options, paid for them, but ended up receiving two sets and no refund. I emailed them about the issue but haven’t heard back yet.

I came across them through Google.

I came across them through Google. Never knew about them but they had the Bosch wipers I needed in stock, fair price, quick delivery. Got it a few days later. All good, I’ll be back.

It was simple to find what I was looking for

It was simple to find what I was looking for, and I liked how the system checked that the part I selected fit my car. The delivery came on time.

We live in England and this part was really

We live in England and this part was really costly and difficult to find here. I visited Trodo website and found the part instantly at a great price. I placed my order on Saturday and it arrived on Wednesday. Great service.

Great service at a much lower price than expected.

Great service at a much lower price than expected. I would definetly recommend this company for good quality parts at reasonable rates.

Customer service with your agent Gustav was great

Customer service with your agent Gustav was great, just what I was looking for: precise and very helpful. The item is still unopened/unassembled and is just like it was described. Only a small suggestion about shipping: one box is marked as “toward up,” but there’s no sign on the outer box for the delivery service, and the parts inside were loose in the box (I could hear them and they were especially visible through the not fully closed original box). Hope everything will be fine, just like all my experiences with Trodo. It would be great publicity here in Croatia. Thanks!

Parts were easy to find.

Parts were easy to find. Order was done the next business day. The only issue was the import taxes, which were not brought up until the goods arrived in Poland on their way to Australia.

A reliable auto parts store, quick service

A reliable auto parts store, quick service and shipping, a real joy to deal with such a great online sales site. Keep it up and wish you luck.

Trodo's tech team noticed that the part

Trodo's tech team noticed that the part I ordered didn't fit my vehicle's VIN. They contacted me fast with the right part number. The whole process went smoothly and quickly.

Simple return turns into stalling efforts and unreasonable demands

I simply want to return these parts (NGK spark plug leads) which do not work for my car (Volvo 850), Trodo still believes they are the correct part of my car. I do not believe Trodo has the right parts info myself, but I do not care either way. The parts do not work in my car for whatever reason. And yes they are fitted correctly, the car runs correctly with them, but gives misfires when driving more than a mile. The CEL light comes on after a short while of driving the car and I get error codes reporting misfires on cylinders 2-5. I read the codes with an OBD2 reader app. I put the original leads back, they are worn and taped but they at least work, error codes have not come back, CEL light does not come back on. I've had the original leads back on for over a week by now. I ordered these on Dec 5th, reported the error Dec 25th and was told to file a claim on the 29th which I did a few days later. I do not understand why Trodo is treating me as if I am trying to scam them. This endeavour has cost me time and will cost me money even if I get refunded and sent back. They say I must take a photo of the product yes OK here it is, I put everything back already in the package, hoping to send it back quickly. This is reasonable. Oh no that photo is not good enough you have to take it like this, unpack the product and take a new photo. Fine OK I can also do that, it makes sense I guess. Oh no that will not be enough you have to install the parts back in your car, then make the error codes come back and take a photo of the error codes that come up in my OBDII reader app. This is going too far.... It's at this point I am getting misgivings, it feels like they are trying to wear me down. I doubt they will buy a screen dump of the phone screen even if I reinstall the leads and replicate the error again. I might as well just have faked that somehow right? And maybe after that they'll ask me to also take a photo of the CEL light... I bet even if I do all this they will find more stuff for me to do. Trodo is fine as long as you never have to return anything. I'll be avoiding Trodo like the plague in the future. I likely spend hundreds of euros every year on car parts, so good for them saving a bit more than 50 euros here. I will also be writing of my experience on all the car community sites I am part of. I am sure this will pay off for you in the long run.

Needed a rare part, and Trodo offered

Needed a rare part, and Trodo offered an aftermarket one at a fraction of the cost of the original. It arrived in under half the time expected. Thanks Trodo, really satisfed.

Great place to get the parts you need.

Great place to get the parts you need. Really good service. The shipping costs are a bit high, but that's not something they can change.

The website made shopping simple

The website made shopping simple, and the prices are great. I even needed to add a few items after I had placed my order, and the customer service was quick to sort everything out without any problem.

I like TRODO because they have most

I like TRODO because they have most of the parts I need for my car, about 80%. They offer parts from various brands and at different prices. They also provide information on alternative part codes, which is helpful for me.

The compatibility check is a great feature.

The compatibility check is a great feature. The item arrived on time. This is how online shopping should be done.

Trodo is a solid choice for car parts

Trodo is a solid choice for car parts, offering a decent selection, reasonable prices, and quick shipping to NZ. The Vin check gives some extra peace of mind too. Overall, I've had a good experiance shopping with them.

I bought Brembo brakes and I'm really let down.

I bought Brembo brakes and I'm really let down. The brake discs arrived with no cover and just one bolt. The brake pads came without any protection and also missing brake sensors. Very let down.

It was very nice to discover a business

It was very nice to discover a business that values its clients' needs. Locating the correct parts for my T4 syncro can be tough, but Trodo's website made it simple and took the worry out of buying costly parts from afar. Thank you so much!

I found Trodo while looking for spare parts for my car.

I found Trodo while looking for spare parts for my car. I've been ordering from them for the past 18 months. Initially, I was worried about product quality and delivery speed, but their good prices and quick service reassured me. Now, I always choose them first. The only issue is their communication, which could be better. Patience is needed.

The items got to me in under a week

The items got to me in under a week, all the way from Europe to Australia! Super fast delivery, and everything was just as described. The shipping cost was fair too. I’m quite pleased with the servce and the focus on customer care.

Fantastic site! Wide range of OE grade parts.

Fantastic site! Wide range of OE grade parts. Very fair prices. Lightning fast shipping to US. Excellent overall!

HARD TO PINPOINT WHAT MAKES

HARD TO PINPOINT WHAT MAKES THIS SUCH A GREAT EXPERIENCE, REALLY EVERYTHING... FROM TALKING TO THEM, THE PRODUCT, AND FAST SHIPPING, IT'S THE BEST COMPANY TO DEAL WITH

Great parts and service

Great parts and service. My questions got answered fast and polite. Thanks to the whole Trodo Team for a wonderful global experience with quick and suitable shipping.

I was nervous about buying from this company because it’s in Germany.

I was nervous about buying from this company because it’s in Germany. But I didn’t need to be as the service was great from beginning to end. The drive belt I wanted cost a lot less here compared to other places, and after taxes and shipping, it was still £30 cheaper than at autodoc.com. I placed the order on 25/07, and DHL delivered it on 29/07. Great service from Trodo. I’ll surely use them again since they offer a wide range of products and many items are much cheaper than in the UK. I strongly suggest this company for your next buys.

Swift shipping, with various postage choices now!

Swift shipping, with various postage choices now! Always securely packed inside the box, so it's safe. And fast turnaround times for sending your parts, with good customer service for confirming the correct parts :)

I ordered parts twice for my BMW.

I ordered parts twice for my BMW. Very professional service, DHL shipping was quick, even faster than ordering locally, everything was packed perfectly. Finding parts on the website is so simple, it’s now my preferred site for auto parts! Thank you, Trodo!

Their chatbot needs work

Their chatbot needs work, but prices are good and deliveries are on time. Customer support is friendly but lacks technical knowledge, so do your own research. Ordered from Trodo twice and might again.

Very nice experience shopping with you.

Very nice experience shopping with you. Prices are good and a wide range of brands to pick from. I will buy again for sure and suggest to others. Only wish there were more cheaper delivery options, even if it takes longer for items to come. Often I buy regular parts for all our cars in bulk for future use, so not in a rush and would choose a cheaper delivery and wait longer.

First time I bought brake pads.

First time I bought brake pads. Contacted Trodo support after ordering, got professional response. Received order well packed with good product. Will order again soon.

Identifying products was simple

Identifying products was simple, ordering and paying were straightforward, and delivery was quick. However, the box was overly big for four small gas struts, with too much brown paper used to fill the spare space.