Trodo.com

Identifying products was simple

Identifying products was simple, ordering and paying were straightforward, and delivery was quick. However, the box was overly big for four small gas struts, with too much brown paper used to fill the spare space.

Well giving 5stars as no more available

Well giving 5stars as no more available From the start of the order till delivery everything gone smothly. I would keep coming back and of course will recommend to everyone in need. Thanks once again

first order from this site, loved it

first order from this site, loved it, quick shipping, easy to navigate, good prices, and they even make sure the products fit your car with VIN. the only negative is that the shipping price is included in the product receipt which caused the order to jump over the tax-free bracket and made me to pay unnecessary tax :( I would order agian

Good product variety, website good

Good product variety, website good for buying parts online with trust. VIN gives confidence about compatibility. Tracking detailed, parts came well packed. Thanks, will shop here again.

The squad be super interactive and helpful.

The squad be super interactive and helpful. But could ya'll maybe add some more Shipping Agents for southern Africa?

The service was quick and efficient.

The service was quick and efficient. I liked the added service of verifying purchases via VIN. I'm in South Africa and the parts came surprisingly fast. Even the workshop owner was surprised, and I introduced him to Trodo. Now my car's moto can complete its rebuild. Thanks, Trodo.

Company's prices are fair and shipping

Company's prices are fair and shipping cost is reasonable. Only downside is the fee for same day parts check and no mobile app.

After my buying experience from Italy,

After my buying experience from Italy, I give Trodo a thumbs up in all aspects. After ordering, you get lots of emails about shipping. They delivered on time (actually even earlier)! Trodo's customer service is great! They even help in Italian, giving fast, right answers to problems. They really care about customers, and they're super professional and available. I'll buy from them again for sure. I totally recommend them.

I got what I wanted on time.

I got what I wanted on time. Came quicker from Germany than stuff from California. Quality's fine, service too. Prices better than US. Just so you know, VAT vanishes when you buy from Europe, so it's like 20% cheaper than it seems. Shipping eats some, but still cheaper than US.

I have ordered parts for my twizy

I have ordered parts for my twizy that is not for sale in the Netherlands from you, very happy with it, not yet mounted but that will be fine, the brake caliper is not for sale new anywhere so with this overhaul set I can continue for years to come.

Failed part at 2yrs 2 months

Poor quality part, failed at 2yrs 2 months. Was rejected warranty although website reads 3 yrs warranty. They offered refund after I left a 1star review with a link to "reconsider" my review. I accepted refund which hasn't yet arrived after 13 buisness days. A part might be 50 bucks cheaper, but if you have to spend 2 hours extra doing the job twice and the down time after the failiure you're way behind.

The company claimed the part

The company claimed the part was ready to go the next day. I held out for four days, only to find out the part wasn't actually in stock or accessible. They canceled my order and promised a refund. Had to follow up to get the refund, which wasn't handled as promised. Overall, it turned out to be a letdown and a hassle.

Reasonably priced with swift

Reasonably priced with swift delivery. However, the product details are inaccurate; it states 1500 cm, but the actual item measures 1200 cm.

The last time I got a discount to cover

The last time I got a discount to cover the hefty 34% customs duties and VAT. This time, no such luck. Trodo.com isn't practical, especially with no other shipping options. DHL costs are steep too. Sadly, won't be a repeat customer.

The website is fantastic, boasting seamless

The website is fantastic, boasting seamless navigation, comprehensive details, and a handy part verification feature. While I encountered a minor snag with conflicting verification feedback, it was efficiently resolved within 2 days. The correct, reasonably priced part arrived promptly through excellent shipping to Canada. Despite the hiccup, I plan to revisit for future needs.

The product stands out for its

The product stands out for its quality and reasonable pricing; however, my experience with international shipping on Trodo was disappointing. Despite DHL typically charging $15-$20 for shipping, Trodo charged double. This pricing disparity overshadowed an otherwise positive purchase experience.

Impressed by the informative

Impressed by the informative interface and seamless navigation. The added parts matching verification is a reassuring touch. Received my order hassle-free with all original, high-quality goods. Appreciate the team's swift and precise execution. A reliable and efficient experience.

Impressed by the highly informative

Impressed by the highly informative interface and seamless navigation. The additional parts matching verification adds a reassuring touch. Received all original, high-quality goods hassle-free.

Impressive communication on

Impressive communication on product unavailability, promptly securing a refund. Timely delivery was a plus.

Prompt and effective communication

Prompt and effective communication regarding unavailable items, leading to a prompt refund. Timely delivery was a positive aspect. I would suggest this company to others based on my experience.

Trodo is unparalleled! I've sourced

Trodo is unparalleled! I've sourced numerous parts for my vehicles over the years, and Trodo's accuracy and quick delivery from Latvia to Ireland are unmatched. Their website offers an extensive range for any budget, always ensuring top-notch quality. The team's responsiveness, friendliness, and expertise make them my go-to. Trodo excels in choice, budget, knowledge, delivery, and friendliness—truly unmatched.

I bought items for my car, but

I bought items for my car, but there was no mention of a border fee, and I ended up having to pay an unexpected 30 francs. It's frustrating that such fees weren't disclosed upfront. Transparency is crucial, and this experience left me disappointed with the company's communication and customer experience.

I appreciate the prompt

I appreciate the prompt service and the peace of mind that comes with knowing my individual order was thoroughly checked for compatibility before being dispatched.

Concerning my recent experience

Concerning my recent experience with this company, even though I opted for the extra fee to double-check the part numbers for compatibility with my car, I received 2 out of the 4 parts that do not match my vehicle. The delivery was swift, but I had to pay an additional 20% in customs fees to have it shipped to Saudi Arabia, which was quite high. I understand this is due to the country's regulations, but it would be beneficial to be aware of these regulations before placing an order. Currently, I'm in the process of testing their return procedure, and I hope it goes smoothly and is approved. I'll reevaluate after the return process is complete.

The package got to me

The package got to me in a jiffy, and the customer support was so kind. Even though I ordered from Japan, the product showed up just 4 days later.

ton of options for the product

They had a ton of options for the product, and the prices were really good. Plus, I got my delivery in just three days, all the way in Cyprus.

Extrem ärgerlich: Laut Anzeige sollte

Extrem ärgerlich: Laut Anzeige sollte der Versand schon am dritten Tag rausgehen, aber in Wirklichkeit wurde das Paket erst am Ankunftstag überhaupt beim Paketdienst angemeldet. Drei Tage nur fürs interne Anmelden von so einem kleinen Teil? Das ist einfach lächerlich. Normalerweise dauert sowas vielleicht 1–2 Stunden, nicht Tage. Jetzt sind 9 Tage rum und das dringend benötigte Teil ist immer noch nicht da. Ich hab direkt bezahlt und am Ende sogar mehr gezahlt als bei anderen Anbietern mit ehrlichen 5 Tagen Lieferzeit. Fühlt sich total unseriös an und für mich fast wie Betrug. Kauf lieber bei einer Firma, die wirklich liefert und keine mieser Trickk benutzt.

Takuuasia selvisi kärsivällisesti

Asiakastuki vastasi noin tunnissa ja selitti takuuprosessin ymmärrettävästi. Pyysivät kuvat ja vikakoodin, jonka jälkeen hyvitys hyväksyttiin. Kesti pari päivää, mutta ratkesi.

Helppo haku, nopea toimitus

Rekisteröityminen sujui parissa minuutissa, vahvistus tuli heti. Malli-haku oli selkeä ja antoi kerralla oikeat jarrupalat sekä suodattimet. Ohjeet palautuksiin ja asennusvinkit olivat ytimekkäitä. Opin pitämään pakkauslaatikot priimana, ja että erikoistilauksissa voi kestää pari päivää pidempään. Ostoskorista kassalle meno oli suoraviivainen.

Snel parts gevonden

Registratie was zo gepiept. Navigatie op merk en model werkt prettig en de montage-instructies waren duidelijk gelinkt. Ik leerde meteen welke remschijven op mijn VIN passen en dat je levertijd per onderdeel ziet. Starten ging echt makkelijk.