Airbnb

I recently had a really

I recently had a really disappointing experience with a booking. The place I reserved looked nothing like the pictures online, so I left and checked into a hotel instead. When I asked the host for a refund, they said they'd give me part of my money back, but only if I didn't write a bad review. They even gave me their personal phone number and insisted I text them directly, not through the app. It felt super shady and unprofessional. I tried reaching out to Airbnb to report this, but I couldn't find any way to do it on their site. It was really frustrating and left a bad taste in my mouth.

After hearing so many complaints

After hearing so many complaints about Airbnb, I felt I needed to share my own recent experience. I've been a loyal user for over 11 years, spending thousands on bookings. But lately, the fees have skyrocketed, and the customer service is just not there. Recently, I had to verify my ID—odd for someone who's been using the platform for over a decade. I uploaded my driving license right away, but after waiting six hours, no response. When I called customer service, they said the system couldn't recognize my face. What? They then said it needed a colored photo, but UK driving licenses aren't in color! I was baffled. It's so frustrating. I'm seriously considering deleting my account and finding a new platform. Anyone else feeling the same?

I’ve had two awful experiences

I’ve had two awful experiences with this company, never actually stayed in any property. First time, the accommodation canceled on me, and the second time, I had to cancel within the refund period. Both instances, it was a nightmare getting my money back. Still battling over the second refund. The customer service is utterly useless, with responses that don't even address my issues. They even had the nerve to suggest I write off my £500 loss as a one-off bad experience and consider using them again. Absolutely no way I'm giving them another chance. It’s been a frustrating and costly ordeal.

I had a booking canceled

I had a booking canceled twice, both times after I'd paid in full months ahead. They blamed the host, but when I reached out, the host said it was the admin who canceled it. The host even asked if I'd like to rebook, but the price had gone up by 17%. It's really frustrating and feels like they just wanted more money. I can't trust this service anymore.

I was super excited to

I was super excited to plan a trip and decided to book through Airbnb. Everything was going smoothly until I tried to make a payment and book a place. Suddenly, I was blocked. Just to be clear, I don’t have a history of hosting wild parties. The few times I've used Airbnb, it was for family trips or work travel. This time, they told me I was blocked from booking an entire home and could only book a room. They said it was because their system randomly flagged me and activated the party prevention feature. This feature is supposed to keep things safe and prevent unauthorized parties, but it made me feel like a criminal with a bad rep. I asked them to reconsider, but they stuck to their decision. I couldn’t believe a big company like Airbnb would treat a customer this way.

Let me tell you about

Let me tell you about my awful experience with this company. Trust me, you want to stay away from them. They're only interested in your money and couldn't care less about their customers. The customer service is a joke—they don't care about you whether you're a host or a guest. Even after working hard to become a superhost, they treated me terribly. They only listen to whoever they want, ignoring clear evidence when the other party is lying. The cancellation fees are outrageous, eating up all your profits. They bully you into settling for less, making you feel trapped. Avoid this company at all costs, it’s not worth the headache.

Dealing with this company has

Dealing with this company has been a nightmare. They take a huge chunk of our earnings and when problems arise, getting help is a struggle. Whenever we face issues with guests, the company always sides with the guests, even when we have clear evidence that they're wrong. They hide behind vague policies but never show where these policies are written. Their support team is hard to understand, with thick accents, and they insist on phone calls. When we try to communicate through the app, they close the support ticket before we can even reply. We’re done with them and moving our listings to another platform.

I had a terrible experience

I had a terrible experience with this booking company. I reserved a condo and they held onto my money for four months. Then, out of nowhere, they canceled my reservation and suspended my account. Just a few days later, they reinstated my account, but the same condo I had booked was now £400 more expensive. They blamed it on their system, which felt like a poor excuse. This whole ordeal was really frustrating, and I don't think I'll be using their services again. The way they handled everything was just so unprofessional and disheartening.

I can't believe how long

I can't believe how long I've been waiting for a refund from Airbnb. It's been over three months now and still nothing. I've contacted customer support so many times, but it's like talking to a wall. They keep saying they'll look into it but never actually do anything. The whole process has been incredibly frustrating, and the lack of communication is just the worst. I'm seriously considering not using Airbnb again. Just a heads up to anyone thinking about booking with them, be prepared for a headache if something goes wrong.

I had a horrible experience

I had a horrible experience with Airbnb recently. Booked an apartment and never got the keys. Tried to get my money back but Airbnb didn't seem to care. Plus, their so-called "Party protection" system is a joke. It kept blocking my payments, even when I booked a month in advance. Felt like they just didn't want me to book at all. Seriously frustrating. I’m telling all my friends and family to stick with Booking.com instead. Airbnb is just not worth the hassle if you ask me. Save yourself the trouble and avoid it!

I used to rely on

I used to rely on Airbnb for all my trips, always understanding the cleaning fee and being okay with it. But recently, I booked a place for two people, only to be told after paying that there's an extra £28 charge for the second person. Really frustrating when you're on a tight budget. Had to cancel, and the owner was fine with it, but now I'm waiting for my refund. They said it could take 14 days, and I had to pay for a different place last month, so I'm almost £100 down. Chasing up Airbnb and my bank has been a nightmare, wasting even more time. This hidden fee thing is a dealbreaker. Now I'm looking for other options. It's a shame.

I've been using Airbnb for

I've been using Airbnb for years without any issues, but my last experience was pretty disappointing. The host made checkout a nightmare. So, I wrote an honest review about it. Airbnb removed my review, claiming it violated their policy because it was retaliatory. Isn’t the point of a review to share your experience? Now I can't trust Airbnb reviews. It's clear why this host had only glowing reviews—negative ones get removed. Be cautious with Airbnb and take those perfect reviews with a grain of salt. They're not always showing the real experiences people have.

Traveling constantly and relying on

Traveling constantly and relying on Airbnb feels like rolling dice. Even with five-star reviews, you never know what you're getting into. Imagine this: as a guest known for honest reviews, new hosts might avoid you. I’ve had hosts refund me before I could even complain to Airbnb, and then what? Leave a bad review after getting my money back? The system almost forces you to leave positive reviews or none at all. I've dealt with insanely filthy places, pitch-black remote spots with no lighting, broken toilets, disgusting linens, and more. Once, the heat wasn’t even on in the dead of winter—thermostat set to 5 degrees. Bears by the door, non-functional Wi-Fi, aggressive pets, broken showers, no electricity, last-minute cancellations, mold issues, absentee landlords... the list goes on. It's a wild, unpredictable ride.

I booked what was supposed

I booked what was supposed to be a luxury apartment in Dartford, but boy was I in for a surprise. The moment I walked in, I was hit by a strong smell of damp and mould. The furniture looked ancient and filthy. The bed linen? Don’t even get me started—scruffy and dirty. The bathroom was absolutely disgusting. I couldn’t believe my eyes. We couldn’t stay there; it was just impossible. Left right away and found a hotel instead. Now I’m stuck trying to get a refund, but it’s like they’ve made it a maze to complain. Never going back there, that’s for sure.

I had a rough time

I had a rough time with Airbnb recently. Booked a place, stayed there, everything seemed fine. But after I left, I got charged for damages I didn’t even cause. I mean, I was super careful. Reported everything to the staff as soon as I saw it, even took photos. Still ended up with a big bill. It’s really frustrating. If you’re gonna use Airbnb, make sure you document everything the moment you step in. It might save you from unexpected charges later. Be prepared, because you might end up paying for stuff you didn’t do. It’s a real headache dealing with this.

Stayed at this villa, and

Stayed at this villa, and there was a pretty serious drain issue. The owner couldn't fix it, so I reached out to Airbnb. They really came through for us. This isn't the first time they've helped me out with a booking problem. We got a refund without much hassle. Seems like they've learned from past mistakes, which is refreshing. Important to note: you gotta communicate through their platform, provide evidence, and be prompt with your responses. It really makes a difference. I've seen a lot of negative reviews, but my experience was positive. Unlike Booking.com, who just leaves you hanging, Airbnb actually tries to help.

So, we booked this place

So, we booked this place in Ibiza through Airbnb, turns out it was an illegal rental. Then, they asked for 300 euros for a fridge shelf that was already broken when we got there. Showed the lady the busted fridge right when we arrived, but now Airbnb's acting like it's our fault. It's just crazy, like they’re trying to scam us. They got no proof we did it because we didn't! Tried calling Airbnb to sort this out before they charge my card, but can't get hold of anyone. This whole thing feels like a bad joke. Not sure I can trust Airbnb anymore.

I can't believe what just

I can't believe what just happened with my Airbnb account. I've been a loyal guest for over 8 years with a perfect 5-star rating, and now my account gets canceled out of nowhere. They claim it's linked to someone who was removed from the platform, but they won’t say who or why. I lodged a complaint, but it's been nearly two weeks with no response. This is beyond frustrating and disappointing. I've always had such great experiences with Airbnb hosts and now this? It feels like they don’t value long-time customers at all. What a letdown, Airbnb.

I recently stayed at an

I recently stayed at an rbnb in London, and it was a nightmare. The listing looked so nice online, but when I got there, it was nothing like the photos. The host offered a discount, which should've been a red flag. The place was dirty and run-down. When I reached out to rbnb customer service for help, they were completely useless. They didn't offer any solution or refund. It felt like they didn't care at all. Be careful, there are a lot of scammer hosts out there. This experience really made me question using rbnb again.

I wanted to book a

I wanted to book a weekend getaway for my friend and her daughter, and found a lovely place called Healey House Oakham on Booking.com. It showed the dates were available, so I went ahead to book. But then, AirBnB's system kept glitching, saying it was unavailable. It was really frustrating because we had our hearts set on it. Their online system feels really outdated and unreliable. You'd think with the prices they charge, they'd invest in better tech. Unfortunately, we had to cancel our plans because of this mess. Definitely wouldn't recommend Healey House Oakham or dealing with their booking process. Such a letdown.

I had a really frustrating

I had a really frustrating experience with Air bnb. They charged me for accommodation before it was even confirmed, which was strange. Then, they ended up taking two payments for the same booking and called it a 'glitch'. If that wasn't enough, I had issues changing my email address because of another 'glitch'. When I tried to confirm my email with the access code they sent, guess what? Another 'glitch'. I reached out to customer service in India, and they said my registered number wasn't the one I was calling from – even though they had sent the access code to that number! The website feels broken. Now I'm stuck waiting for my refund, which could take up to 5 days. Air bnb is just too unreliable for me.

We booked this lovely villa

We booked this lovely villa in Ostuni, Italy on Airbnb, thinking we got a great deal since it was listed as a Manager Special at a reduced rate. We figured they were just changing management companies, so no biggie, right? But a few days before our trip, we realized we never got the address or contact info. Reached out to Airbnb support and got a fake location and phone number. When we landed in Italy, we were stranded with nowhere to go. Luckily, our current host managed to find the actual host, but they claimed they never got paid by Airbnb and wanted us to pay again—$1500 more than what we initially paid! Airbnb refused to refund the difference. Felt like we got scammed. Never trusting Airbnb again!

Went to see Taylor Swift

Went to see Taylor Swift in Indianapolis and booked an Airbnb for my daughters. Everything seemed fine until they got there. No key, no way to get in. Turns out the hosts are taking reservations just to mark their place unavailable, then re-listing it privately for sky-high rates. Airbnb did nothing helpful. All they offered was a coupon for the next trip, as if we'd ever use them again. It's absurd. Feels like a scam and Airbnb should be ashamed. I’m seriously considering starting a review site where businesses like Airbnb can get the negative reviews they truly deserve. One star feels too generous for this mess.

Honestly, being a host on

Honestly, being a host on this platform has been nothing but a headache. I'm somehow rated as a Super Host, but it feels meaningless since the way they treat me is terrible. They charge both me and the guests separate admin fees each time someone stays, which feels really unfair. What really got to me though, is how inconsistent the booking process is. Sometimes bookings get automated, other times I have to manually approve them. It's so random. Just today, a booking got automated and within an hour I needed to cancel because I was double booked. They actually charged me 50% of what the guest paid as a penalty. It's ridiculous and feels like a dictatorship. I've asked to have my Super Host status removed and plan to cancel my account once all current bookings are done. If you're thinking of being a host, don't waste your time.

Man, Airbnb really let me

Man, Airbnb really let me down. My house got turned into some secret lab, and now the county shut it down and the FBI's all over the place. It's been over a year and I can't even go back home. Thought their “million dollar insurance” would have my back, but when I reached out, they just shrugged it off, saying it's not covered under their terms. I even sent them an email asking for help to make my house livable again, but no luck. Feels like they're just dodging responsibility. Really thought they'd handle things better.

Our stay began on a

Our stay began on a high note but took a nosedive fast. Out of nowhere, the host accused us of damaging the toilet pump, even though we only used the provided toilet paper and trashed other items like makeup wipes. The toilet worked fine while we were there, and the photo they sent after showed old damage. Now they're asking for $480 for repairs we didn't cause. It felt like we were being unfairly blamed, maybe even racially profiled. We’re always careful to respect properties, so this was a huge letdown. Wouldn't suggest this place to anyone wanting fair treatment. This happened at 647 New London Rd, Newark, DE.

Man, what a nightmare. We

Man, what a nightmare. We were loyal hosts on this platform for three years, making them loads of cash. But when things went wrong, they were nowhere to be found. Guests trashed our place and used the review system to dodge paying for damages. We tried to claim their so-called $1m coverage, but they haggled over the costs and didn't let us dispute it. This was honestly one of the worst experiences with any company. Can't imagine hosting with them again. I really hope they get their act together or risk losing more hosts like us.

I was just trying to

I was just trying to sort out a refund issue with Airbnb, and I can't believe how awful the customer service was. I ended up talking to four different people, and every single one of them just repeated the same scripted responses. It felt like no one actually cared or took the time to understand what I was dealing with. I kept asking to speak to a manager, but that didn’t help either. The whole experience was incredibly frustrating. After this, I’m done with Airbnb. There's no way I'll use them again.

Staying at this place was

Staying at this place was a nightmare. The electrical wiring was dangerously faulty, making us feel unsafe. Imagine being in a foreign country and realizing you're practically homeless because your accommodation is unlivable. To make things worse, our Airbnb account was suddenly deleted, cutting off our ability to file a complaint or get help. We ended up paying over half the original cost for just two nights out of the seven we booked. It's absolutely unacceptable. We’re considering legal action, and I just had to share our awful experience. This needs to be addressed!

So, I booked a place

So, I booked a place on Airbnb, right? Paid in advance and everything. But guess what? The host kept the room listed and when they got a higher offer, they just canceled my booking. Had to scramble last minute to find somewhere else. My friend warned me about this happening, but I didn’t believe it. Turns out, Airbnb knows about these shady hosts but isn't really doing much to stop them. It's super frustrating. If you're booking on Airbnb, just be careful.