Airbnb

Легкий пошук і чіткі правила

Сподобалося, що все видно на мапі і є фільтри по зручностях. Автозаїзд простий. Рейтинг хоста дуже виручає при виборі.

Підтримка відповіла і допомогла

Питання з поверненням депозиту закрили за два дні. Пояснили статус виплати і строки чітко. Хотілось би онлайн-чат швидший.

Гарні апартаменти, але комісії кусаються

Думав, що вийде дешевше готелю, але з прибиранням та зборами сума виросла. Квартира тачка, заїзд без ключів зручний. Господар реагував швидко.

Супер, якщо не рахувати дрібниці

Квартира топ, але інтернет разок лагонув під дзвінок. Ну звісно, як же без пригод. В іншому все по інструкції, заселення як у фільмі.

I decided to try this

I decided to try this site to find a new place to live, hoping for a smooth experience. But, honestly, dealing with their customer support has been a nightmare. Every time I reach out with an issue, it's like talking to a brick wall—they just don't seem interested in helping. It's frustrating because I rely on their ratings to make choices, but now I'm starting to question their authenticity. Some of these high ratings feel a bit fishy, like maybe they're not entirely earned. It's disappointing because I really wanted to trust this site for such an important decision. I just wish they'd step up their game with genuine support and reliable information.

I used to be a

I used to be a fan, but things have changed. Back in the day, it was my go-to, but now? Not so much. The fees are through the roof, higher than any other place I've tried. And the support? Honestly, it feels like talking to a wall sometimes. No real help when you actually need it. And let's talk safety—there's none. Guests are left hanging with no real protection. These days, I hardly ever use it. When I do, it's because there's no other option, and even then, it disappoints. Seems like they just can't get it right anymore. Such a shame to see it go downhill.

I booked an Airbnb

I booked an Airbnb expecting a cozy getaway, but what a mess it turned out to be! The place was nothing like the pictures—dirty and cluttered with random stuff everywhere. It was so disappointing. I tried reaching out to Airbnb for help, but it felt like talking to a wall. No response, nothing. The host didn't seem to care either, just shrugging off my concerns. It's frustrating when you're counting on a nice stay and end up dealing with this kind of hassle. Makes me think Airbnb support and some hosts just don't value their guests at all. Wouldn't recommend this place to anyone looking for a clean and welcoming stay.

Filters make trips easy

Set filters for two bedrooms, parking, and self check in on the map, then messaged a host. The guide with keypad photos made arrival simple. Smooth payment and reminders synced to my phone.

Great stay, fees add up

We loved the place and the messaging was clear, but cleaning and service fees added up more than expected. Still a great stay, just budget for that line.

Smooth Booking and Comfortable Stay

I used Airbnb for a short stay and found the booking process straightforward. The listing was easy to understand, communication with the host was good, and the accommodation was generally as described. Check-in was also smooth, which made the trip less stressful.

Good

Last month I booked an Airbnb for a weekend trip and the reviews looked great, but I still checked Google Reviews and @Realreviews_io before paying. The feedback gave me more context and made me reconsider the booking. Do you always check multiple review platforms before booking?

You won't believe the hassle

You won't believe the hassle I've had with Airbnb lately. They invited me to join this marketing program to promote my makeup artist service. Sounded great at first! I did everything they asked, jumped through all the hoops, but when it came time to get paid, it was like pulling teeth. Weeks went by, filled with stress and endless back-and-forth, and still no incentive payment. It's like they vanished into thin air. The whole experience left such a bad taste in my mouth. Honestly, it's been a nightmare dealing with them, and I wouldn't recommend it to anyone. So disappointing and just not worth the trouble!

We decided to book a

We decided to book a cottage that was a bit of a trek, about a 6-hour drive based on what we saw on Airbnb. On arrival, it was clear that the description was way off. The place was filthy and definitely not like the pictures. They mentioned a "private garden," but it was just a parking spot with some grass, far from private or garden-like. The listing also claimed "newly renovated," which was not true at all. The dirtiness of the place was unbearable, so we left early. Airbnb tried to make it right with a £50 voucher, but honestly, we won't be using their service again. Looking into what trading standards can do next.

I had a pretty

I had a pretty rough experience with Airbnb. We discovered bed bugs in the place we rented and had to leave in a hurry. It was a nightmare trying to find another place to stay on such short notice, and it really hit our budget hard. I thought Airbnb would step up and help us out, but they just pointed to their policies instead of actually solving the problem. We ended up covering all the extra costs ourselves. I just expected more support and understanding from a company like Airbnb when things go sideways. It left a sour taste, and I'm not sure I'll trust them again anytime soon.

So, here's the deal

So, here's the deal. I was chillin' in Bali, living my best life, when my connecting flight got canceled on March 1, 2026. I had this insurance from Generali, you know, the one Airbnb suggests, thinking I was all covered. But guess what? They denied my claim and kept my money. Airbnb says they can't meddle with what their partner does, which feels a bit like a cop-out. The thing is, there were no exclusions mentioned before payment, which feels super shady. It’s like, what's the point of the insurance if it doesn't have your back? Just a heads-up, guys: watch out for this insurance stuff with Airbnb!

I stayed at a

I stayed at a cabin through Airbnb, and it was a complete disaster. The host accused us of breaking things we didn’t even touch, like a washer knob and a chair that was blown over by the wind. They also blamed us for a “club” bracelet and balloons that weren't ours. The place was falling apart, and yet they had the nerve to lie in their review. They even claimed there were suds in the hot tub, but we didn't use any bubbles. It felt like they were just trying to get money to fix up the place. I've switched to using VRBO, where my experiences have been much better. Honestly, Airbnb really dropped the ball on this one.

I booked a rental from

I booked a rental from March 3 to April 3, but things went south. Living in Israel, my flights got canceled due to the ongoing situation – not something I could control. I reached out to Airbnb and Check Point Realty, hoping they'd understand and maybe offer a refund or at least some flexibility. But nope, both were pretty firm on their no-refund stance, even when it was clearly an extenuating situation. It's super frustrating when you’re stuck because of events beyond your control, and there's no room for flexibility. I get policies, but sometimes a bit of understanding would go a long way. Not the kind of experience I expected.

So, we planned this awesome

So, we planned this awesome family ski trip to Val Thorens, France, and found this brand-new apartment on Airbnb listed by a guy named Julian. It seemed perfect, like we were the lucky first guests. Julian even offered to arrange a transfer for us, which we thought was super convenient, so we sent him £400. But then he suggested we cancel on Airbnb and pay him directly. Red flag, right? We reported it to Airbnb, but they assured us everything was fine. Then Julian vanished. His numbers didn’t work, and there were no reviews anywhere. Airbnb kept saying it was legit, but we couldn't even reach Julian to figure out how to get in. Airbnb’s response? Wait for the host to contact us, which never happened. In the end, we had to book another place, costing us an extra £500, and Airbnb still won't refund us. Total nightmare.

I was all set for

I was all set for my vacation, but then I got sick and had to cancel my Airbnb. No worries, I thought, since I had travel insurance with Generali. But when I tried to file a claim on their site, I hit a wall. Logged in, but that's as far as I got. Couldn't submit anything. It's like they don't want to help you when you need it. Felt like a scam, honestly. Now I'm stuck losing over $240, and there's no one really stepping up to fix it. Definitely not what I expected from a company like Generali. Makes you think twice about trusting them with your travel plans.

I've been using Airbnb for

I've been using Airbnb for a good while now, and it's been mostly a blast. I've stayed in everything from city lofts to snug little cabins. The app is super user-friendly, and those search filters? Total lifesavers. Finding a spot that's pet-friendly and has a nice workspace is no hassle at all. I hit a bit of a snag when a host had to cancel on me last minute. Talk about stress! But Airbnb's customer support was right there, sorting everything out. They refunded me and tossed in a coupon for an even better place nearby. For anyone new to Airbnb, do yourself a favor and read the reviews and house rules, especially about cleaning fees. Overall, it's a fantastic way to travel, offering so much flexibility and uniqueness.

I booked a stay through

I booked a stay through Airbnb hoping for a smooth experience, but it turned into quite the ordeal. The host promised a sweet discount, which was the only reason I could afford it, but that never happened. Instead, he pushed for most of the payment in cash or via PayPal, leaving just a night on Airbnb. Felt sketchy, so I reported it. Airbnb’s response? They let the host know I reported him and told me to either stick with the booking or cancel on my dime. No refund, no protection. Spent the entire weekend bouncing between support agents, each missing the point. I felt stuck, manipulated, and unsupported. Airbnb had one job: to have their guest's back. Total fail.

I tried to sort out

I tried to sort out an issue with the host, thinking they'd help, but they just passed the buck to Airbnb. Airbnb seemed willing to make an exception, which gave me some hope. But then, out of nowhere, the host backtracked and refused. Felt like a total scam! When I turned to customer service for support, they were no help at all. It's like they didn't care. I felt let down by both the host and Airbnb's service. If you're thinking about booking, maybe think twice. It's not just about a place to stay; it's about trusting the people you're dealing with. And in this case, trust was nowhere to be found.

Our stay in OREM was

Our stay in OREM was quite the disaster. The place was ironically named "LUXURY," but it was far from that. The furniture was falling apart, and my husband got hurt when a kitchen stool gave way beneath him. We told the host about the incident, but they had the nerve to ask us to pay for the damaged stool! When we refused, they just responded with a casual "ok." To make matters worse, we accidentally left our $600 JBL speaker behind, and now the host refuses to return it. Airbnb's support has been no help at all—it's like they're siding with the host. After years of being a top-rated guest, I'm appalled at how we're being treated. I won't be using Airbnb again, and you should think twice before you do.

I booked this charming-looking spot

I booked this charming-looking spot on Airbnb last December. The photos made it seem like a cozy little getaway. But when I arrived, it was a total letdown. The place was dirty, and the furniture looked like it had seen better days. It was nothing like what I saw in the pictures. I didn’t even bother unpacking; just turned around and found somewhere else to stay. Tried getting a refund, but that was a bust. Felt like a scam. Can't believe how misleading those listings can be. Definitely soured my trust in the platform. Not sure I'll ever use Airbnb again after that experience.

When we arrived at the

When we arrived at the rental, it was a total shock. The place was nothing like the photos—everything seemed photoshopped to hide the real mess. There was damage everywhere, mold in corners, and bugs both alive and dead. It was disgusting. We couldn't stay there and found another place nearby. Tried to get Airbnb to help with their "Aircover," but they were no help at all. No refund, just excuses. Honestly, it felt like a scam to lure people in with fake pictures. After reading other stories, I realized we weren't alone. From now on, I'm sticking to hotels and resorts. At least there, I know what I'm getting and they care about their guests.

Booked a place for my

Booked a place for my wife and her friend in France, thinking it was a cozy little spot. Surprise, they end up sharing with some middle-aged guy who smokes like a chimney. Not what we expected at all. Checked the booking details again, and still can't find where it says they’d be sharing. Tried to get Airbnb to sort it out, but no luck there. They just told me to read better next time. Seriously? At least now I won’t stress about my wife rooming with random strangers. Guess it’s goodbye Airbnb for me. I mean, the guy might’ve been harmless, but what if he wasn’t? Plus, can't even get a straight answer on how to lodge a complaint.

Hosting with my wife was

Hosting with my wife was a big part of our life until she passed away. We had built our reputation together, even becoming Superhosts. But when she was gone, I found out I couldn't keep the account we had worked so hard on. Despite several support agents assuring me I could take over, it turned out they were wrong. I even asked a manager why their staff didn't know the rules, but got no response. Arrogant. They insisted on deleting the account, as if all those years meant nothing. It’s frustrating and unfair. If you're thinking about listing your home, be cautious. You never know how they'll handle things.

Honestly, Airbnb just isn't what

Honestly, Airbnb just isn't what it used to be. I've been hosting a bunch of properties in Thailand, and recently it's been a nightmare. Guests are pulling all sorts of tricks, like making up stories or sending fake photos just to squeeze out a refund. It's frustrating because, even with proof on my side, Airbnb always seems to side with them. Feels like they just don’t care about us hosts who actually keep their business running. Financially, it’s been a mess. Their stock has tanked, and I can see why. They’re losing the trust of hosts like me. I’m taking my properties elsewhere to platforms that actually value partners. If you're thinking about using Airbnb, I'd seriously reconsider. They’re heading in the wrong direction.

I used to be a

I used to be a big fan of this app, but things took a turn this year. We had a trip planned with nine people, and suddenly, our host canceled just hours before we were supposed to arrive. Airbnb promised to find us a similar place and cover the price difference. Instead, they offered us options that were way too small for our group, with no matching amenities. Our plans got all messed up, and when I reached out to Airbnb, they only offered a $100 compensation. If it were me canceling last minute, I'd be charged way more. Their customer service was unhelpful and dismissive, and I was hung up on multiple times. It's been three weeks with no follow-up. I ended up booking another spot for $750 a night. Airbnb, you’ve lost a loyal customer.

I had a terrible

I had a terrible experience with Airbnb, and I wanted to see if my hunch about their customer support was right. Turns out, it’s even worse than I imagined. I’m beyond frustrated after being ignored and tossed around for five straight days. I paid 1200 USD and got nothing but headaches in return. Every time I called, I got different answers, and it seemed like no one really cared about resolving my issue. It’s like they don’t even know what’s going on with their own system. I just want my money back and to never deal with this mess again. If you’re considering using them, be ready for a nightmare if things go wrong.