Airbnb

Stayed at this Airbnb, right?

Stayed at this Airbnb, right? Total disaster. The place was filthy, not safe, so I had to cut my stay short and get Airbnb involved. They agreed the host broke their rules and gave me some money back. Then the host left this crazy review, making up stuff like I blackmailed them and trashed the room. Seriously? The "blackmail" was just me asking nicely about changing dates, and when they said no, I was fine with it. And theft? Totally made up. Even Airbnb said the room was bad before I left. Tried to get that nonsense review taken down, but Airbnb wouldn't budge. It’s frustrating. Feels like they’re backing up a host who broke the rules. Now, I'm taking this further, but just be warned—Airbnb's got some gaps when it comes to protecting guests from bogus reviews.

So I’ve been with Airbnb

So I’ve been with Airbnb for over a decade, no issues, right? But this last trip was a nightmare. First off, the place was a mess—cockroaches, dirty pool, not enough toiletries for my family, and the kitchen? Let’s just say I’ve seen better. And don’t get me started on the Wi-Fi; it just died on us. Staff kept popping up in the backyard too, which was awkward. I sent photos to the host through Airbnb, thinking they’d help. But Airbnb’s customer service? They brushed me off twice! I had to reach out to a few execs before they offered a partial refund. Meanwhile, the host posted a false negative review on my profile, and Airbnb wouldn’t take it down, even with proof. Other guests complained too, but their profiles were left untouched. In the end, I decided to leave Airbnb. Now I’m dealing with the hassle of getting my profile completely deleted.

I had to cancel my

I had to cancel my Airbnb stay in Tulum because of some scary stuff happening nearby, like cartel violence and alerts from the U.S. Embassy. Even the host admitted things were getting dangerous around there. But when I asked Airbnb to step in, they said their Major Disruptive Events Policy didn’t apply unless they decided to “activate” it, which they hadn’t. No clear info was given about how they make that decision. So, I was stuck with the host’s strict cancellation policy. It really got me thinking about how Airbnb handles safety issues and how they communicate these policies. Feels like they should be more upfront about such important stuff.

I had a really

I had a really frustrating experience with this company. They claimed I caused damage to a home, but they didn't have any proof. The damage was already there before I even got involved. What's even worse, my kids got hurt because their cleaning was just terrible. I even showed them the evidence, but they didn't care at all. It felt like they were just ignoring my side of the story completely. It's like if anything goes wrong, they're not going to back you up. It's really disappointing when a company doesn't take responsibility or listen to their customers. I'd think twice before dealing with them again.

I planned a month-long stay

I planned a month-long stay in Buenos Aires, spending about $3,000 for an apartment that looked stunning in the photos. When I got there, though, the reality was a letdown. The place was in rough shape: the floors were messed up, walls were grubby, and it felt like the cleaning crew just did a quick once-over. I even found hair in random spots and the bedding wasn't fresh. The worst part? The shower was playing a game of hot and cold, and mostly just cold. I read reviews mentioning boiler issues, so I wasn’t surprised but still annoyed. Plus, the balcony door lock was busted, which felt unsafe. Airbnb just offered a small discount for the water troubles, ignoring the other issues. For the price, I thought they'd step up more, but no luck.

Last summer, I planned a

Last summer, I planned a family reunion in Istanbul and booked what seemed like a perfect building on Airbnb, thanks to stellar reviews. But upon arrival, it was a nightmare. The place was nothing like the listing; it was unsafe, and the neighborhood felt threatening. The host had lied about essential amenities like parking, leading to immediate tensions with locals. I was shocked and worried for my family's safety, so we decided to leave right away. I documented everything with videos and photos and reached out to Airbnb, expecting some support or refund. But they backed the host, dismissing my concerns outright. It was a harsh realization of how Airbnb might ignore guest safety and fairness when problems arise.

Stayed at a place in

Stayed at a place in Folsom recently, and it was quite an experience. The house was packed with the family's personal stuff everywhere. Cabinets and closets were locked, so no chance to use dishes or hang up clothes. The smell was something else—cat urine downstairs and dog odor upstairs, like a mini zoo in the main bedroom. Tried to talk to the host over text about why we were there, hoping to stay until our new place was ready. But the mix of smells and the host walking around while my daughter was sleeping was just too much. We only lasted two days and left feeling pretty upset. If you’re gonna rent it out, clear out the clutter and fix the smells. Wouldn’t recommend.

Had a bit of a

Had a bit of a hiccup with my recent Airbnb stay. Arrived at the place, but the host was a no-show, and my messages just went into the void. So, I contacted Airbnb's customer service, and they asked me to hang tight for about 30 minutes while they tried to reach the host. Still, no luck there. But here's the good part: Airbnb quickly sorted it out by processing a refund. Got my money back in just two days, and they even tossed in a voucher to make up for the hassle. Honestly, that kind of service keeps me coming back to Airbnb for all my travel plans.

I booked an apartment through

I booked an apartment through Airbnb, expecting a peaceful getaway. Instead, I found myself in the middle of a nightmare. The neighbor despised Airbnb guests and made sure we knew it, blasting loud music all night. Approaching the host for help was pointless; he was aggressive and deceitful. Airbnb’s customer service was a joke—they ignored evidence and sided with the host, who clearly violated policies. Their support was nonexistent; I felt abandoned. To make matters worse, the host posted a false, damaging review about me, and Airbnb refused to take it down. This ordeal even cost me a job. Airbnb's handling of the situation was abysmal, and their indifference to customer well-being is alarming. I won't risk booking with them again.

I had the most

I had the most disappointing experience with an Airbnb booking. Everything seemed fine until a fire broke out in the building. Panicked, I reached out to Airbnb for assistance. It took them two whole days to respond, leaving us completely stranded and stressed. And the worst part? No refund was given. It's frustrating to realize that the so-called "AirCover" isn't as reliable as it's made out to be. You're basically left to fend for yourself in emergencies. I’ve learned my lesson the hard way and would think twice before booking through Airbnb again. It's not worth the risk when you're counting on genuine support in tough situations.

Last three years, we've been

Last three years, we've been hitting up Vegas using Airbnb, and let me tell you, this year was the jackpot. Stayed at Gevork's place, and it's like we found our home away from home. Seriously, it had everything we could think of, plus a few surprises. Imagine walking into a place and not needing to run out for a single thing—that's what it was like. The vibe was just right, super cozy, and everything was spotless. Felt like Mary Poppins had waved her magic wand over the whole place. If you’re heading to Vegas, definitely check it out. Trust me, you won't regret it.

I've been using Airbnb on

I've been using Airbnb on and off for years, but my last trip to Colombia was a nightmare. It felt like Airbnb just didn't care. My friend and I found so many issues in the place. Rain leaked into the bedroom because of a bad window seal, the Jacuzzi was broken, and the sliding door wouldn’t close properly. The worst part? The place was dirty when we arrived—dust on the floor, dirt on the counters, and even ants marching around. I tried to get a refund, but Airbnb offered a measly coupon instead. They don’t seem to care about any problems between you and the host. Honestly, I’m done with Airbnb. I can't believe they’re still in business.

I stayed at an

I stayed at an Airbnb and had quite an experience. The place looked charming online, but reality was a bit different. First, there's this thing about host cover not really being what it seems. You think you're covered, but if something big happens, like a fire, you're kinda on your own. Airbnb support? Not really the safety net you'd hope for. They just pass the buck to the host, leaving you hanging. It's become kind of risky, honestly. The idea of having a cozy home away from home is great, but the safety net feels pretty flimsy. It's a bummer because travel should feel safe and secure. Just something to think about if you're planning a trip.

Let me tell you

Let me tell you about my Airbnb saga. I had to cancel a guest's stay due to some issues, and things went south real fast. The guest wasn't happy and decided to spin a few tales, making me look like the bad guy. Airbnb jumped the gun and didn't bother digging deeper to get the real story. They just took her word for it and, boom, my account was gone. No investigation, no chance for me to explain. It's like they didn't care about the truth or my side at all. I was a regular user, but now I'm left wondering if they really value hosts like they say.

I had this big ski

I had this big ski trip planned, and I thought everything was set. I’d rented this amazing house through Airbnb and even chatted with a rep who said I might get to check in early. But then, just three days before we were supposed to leave, Airbnb cancelled on me without a word of explanation! Talk about stress. I ended up reaching out directly to the management company and, surprise, I actually saved a bunch of money by booking with them. Airbnb’s great for browsing options, but honestly, I’d say skip booking through them if you can. Going direct turned out to be cheaper and a lot less hassle in the end!

During a recent stay in

During a recent stay in Florida, things took a weird turn. I had rented this cute house, hoping for some chill time by the pool. But imagine my surprise when I spotted a camera pointed right at it! No mention of this in the listing, which, as far as I know, goes against Airbnb's rules. I mean, who wants to be watched while they're trying to unwind? Left the place pronto and cancelled the reservation. Thought Airbnb would have my back, but nope, no refund. Makes you wonder if they really care about the policies they put out there. Definitely not the experience I was hoping for.

We walked into the apartment

We walked into the apartment and it was boiling inside, like, almost 100 degrees, while outside it was freezing, around 30 degrees. The heating and AC were just acting crazy, either full blast or nothing. Tried to get the host to help, but they didn't care. The next morning, after a sleepless night, we asked the host if we could leave and get a refund. They flat-out refused. Eventually, we called the leasing office. They came over, said it was an electrical issue that could’ve started a fire, and gave us space heaters. The place was also right on a busy road, so loud we couldn't open the windows. Airbnb sided with the host, and we only got $75 back from our $933 stay. What a nightmare.

Browsing Airbnb can be a

Browsing Airbnb can be a bit of a mixed bag sometimes. I really wish they’d update their site to make finding the perfect place easier. Like, wouldn't it be great if you could filter for homes with outdoor spaces? And how about a waitlist feature for those perfect spots that are booked when you first look? Location specifics would be a lifesaver, too—sometimes you just want to be in that one neighborhood, you know? Plus, a heads-up on construction noise or blocked views would be awesome. And let's not forget accessibility info—how many steps, elevators, all that jazz. It’d really make the whole experience smoother for everyone.

You know, I’ve been hosting

You know, I’ve been hosting on Airbnb for a while now, always aiming to give guests a fair shake. But recently, I hit a rough patch with how they handle review disputes. A guest left some feedback that just didn’t sit right with me—it felt biased and didn’t really capture what happened. I tried explaining my side, even provided evidence, but every response was like talking to a wall. They kept saying the review met their “policy” and couldn’t be removed. What bugs me is not just the review sticking around, but how dismissive the process felt. It’s like they didn’t even read my concerns. As a host, your reputation is everything, and when you’re not listened to, it stings. I get that rules are needed, but there should be a way for genuine cases to be heard. I really hope Airbnb steps up their game here, so hosts don’t feel left out in the cold.

I booked a vacation rental

I booked a vacation rental months ahead, thinking everything was set for a perfect getaway. But just weeks before the trip, they canceled out of nowhere. Stressed and scrambling, I found another place that looked good in photos. But when I got the address, the neighborhood was far from what I expected. Tried to cancel almost immediately, but they refused to refund me, despite claiming my card wouldn't be charged yet. Reached out to customer service, but it was like shouting into a void—no response, no help. I'm stuck with this mess and seriously considering legal action. This whole experience has been such a headache, and I just can't believe how poorly handled it all was.

Booking with Airbnb turned into

Booking with Airbnb turned into a nightmare for me. I made a mistake with my reservation and canceled it within ten minutes, but getting a refund was a mess. I spent eight hours, from 5 PM to 2 AM, trying to sort it out. I had to call at least 10 times, and each time, I was shuffled to a different customer service person who said they couldn't help because Jason was handling my case. But they couldn't transfer me to him, and he kept calling the wrong number. Even when I texted him the right number, he still made excuses. When I finally got through to a helpful lady, the call mysteriously muted whenever I asked questions. It felt like they were deliberately ignoring me. This experience shattered my trust in Airbnb.

We thought Airbnb was a

We thought Airbnb was a safe bet for our trip to a friend’s wedding. We booked a place that perfectly fit our group of six, but the host pulled the rug from under us last minute. Imagine the scramble! We were left in the lurch trying to find another spot, and, of course, everything similar was way pricier. Sure, Airbnb gave us a refund for what we'd paid, but that didn’t cover the higher costs we faced due to their host’s sudden bail. Their so-called "help" with rebooking was pretty lackluster. The coupons they offered? Barely made a dent. We felt abandoned by Airbnb and like they didn’t care about the extra stress and cost we had to bear. We expected better protection and support. Safe to say, we’re done with Airbnb and looking elsewhere for future trips.

Just got back from a

Just got back from a stay at Villa Nova in Nassau, and honestly, what a treat! Kendrick and Georgette really know how to make guests feel welcome. The villa? Spotless and felt just like home, which is saying something 'cause I'm pretty picky. They had everything set up perfectly, right down to the tiniest details. Location-wise, it's spot on. Just off West Bay Street, near Sanders Beach, which was perfect for some chill time after roaming around. And if you're into food, "The Fish Fry" is a must-visit—only a 15-minute walk for some legit Bahamian eats. Heads up, though: renting a car might be a good idea since public transport's a bit scarce. But overall, this place is a gem. Big thanks to Kendrick and Georgette for making my trip unforgettable!

I had a pretty

I had a pretty frustrating experience with Airbnb. I booked two different places for a trip, and both hosts canceled on me last minute, saying the listings weren't available anymore. It left me scrambling with nowhere to stay. It feels like the hosts can just change the rules as they please, which doesn't seem fair. I ended up super stressed and had to find alternative accommodations on the fly. Honestly, it made me rethink using Airbnb in the future. I've heard better things about VRBO, so maybe I’ll give them a try next time. I just want a reliable booking where I don’t have to worry about last-minute cancellations.

I had a really

I had a really disappointing experience with a company that seemed to be more interested in charging extra fees than actually helping their customers. They claimed I had damaged some items, but never showed me any proof of the condition before or any real repair costs. It felt like they were just trying to make some extra money off me without being upfront. I kept asking for evidence, but they just dodged the questions and sent me generic responses. It's frustrating when companies don't stand by their promises and instead focus on squeezing more out of their customers. I'd suggest steering clear of them if you don't want to deal with unnecessary hassle and charges.

After a decade with Airbnb

After a decade with Airbnb and 37 stays, I hit a snag. Had a minor spill from a cooler that barely touched the hardwood, but the host claimed $44k in damages—seriously?! I challenged that ridiculous claim, and after 2 months, Airbnb decided to give him $10k, and this was 6 months after my stay! They demanded I pay the $10k, and when I asked for proof of repairs and their so-called "investigation" report, they just shut down my account. Honestly, the customer service was atrocious. Can't recommend them anymore and I'm spreading the word to everyone I know. If there was an option for less than 1 star, I'd take it in a heartbeat.

Tried to book something without

Tried to book something without signing up first. Yeah, my bad. Didn't work. So, I decided to go through their whole sign-up process, but hit a snag and got a message saying to try again later. Left it alone for a bit and thought maybe their app would be easier. Downloaded it, but nope, still no luck. Honestly, the whole sign-up process is a nightmare and totally put me off. I can't be the only one struggling with this, because there are tons of negative reviews out there. Not too bothered though. Seems like this American company is losing favor everywhere.

I had a terrifying

I had a terrifying experience at an Airbnb in Croydon, London. The host seemed to be drinking all day, and there were random men in and out of the place, making me feel unsafe. I reported this, but Airbnb didn't help. I thought things would get better at my next booking in South Africa, but it was a nightmare too. The host's house was the only way to access my room, and the door wouldn't lock properly. Construction noise, barking dogs, and a neighbor's business added to the chaos. I felt trapped and constantly watched. Airbnb's customer service was useless, ignoring my concerns and closing my case without resolution. I will never trust Airbnb again after this ordeal.

I booked a place on

I booked a place on Airbnb thinking it would be a cozy spot for my getaway, but what a letdown. The photos looked amazing online, but when I got there, it was nothing like the pictures. Felt like I'd been tricked. I tried getting a refund, but Airbnb didn't back me up at all. It's frustrating that they don't seem to hold hosts accountable for misleading listings. Makes me question their standards. I honestly thought Airbnb was more reliable, but now I'm not so sure. It's disappointing, really. Not sure if I'll be using Airbnb again anytime soon. It's a bummer when you can't trust what you're paying for.

I planned a vacation months

I planned a vacation months in advance, securing a nice spot on Airbnb. Everything seemed fine until out of the blue, an email popped up saying my booking was canceled. No explanation at all. I reached out to the host, who claimed it was some "system error" and suggested rebooking. Frustrated, I tried Airbnb's help center, hoping for answers, but they were no help at all. They refunded my money, but honestly, the hassle wasn't worth it. This isn't the first time I've heard of this happening either. Random cancellations seem to be a pattern with Airbnb. With customer service like this, I don’t see myself using Airbnb again. Just too much stress for a supposed vacation.