Airbnb

I had a rough time

I had a rough time with Airbnb recently. I had to cancel my trip, expecting at least some of my money back, but nope, nothing. I tried reaching out to customer service a bunch of times, hoping they'd sort it out, but all I got was passed around without any real help. It was frustrating, to say the least. Losing $800 just like that was a huge blow. I’m really disappointed and honestly, I don’t think I’ll be using Airbnb again anytime soon. If you want to avoid a similar mess, you might want to think twice before booking with them.

I once had quite the

I once had quite the ride with Airbnb that made me scratch my head in disbelief. First, there was my Buenos Aires adventure. I booked a place for a couple of days, planning to extend if I liked it. But, surprise, the toilet was a disaster. The host agreed to let me leave early and pay for just one night. However, when I lingered a bit, unsure of my next move, she barged in with her husband, who went nuts, tossing my things at me while she filmed the whole scene. Traumatizing, right? Reported it, but my review got deleted for violating some rule. Then there was my Guadelajara fiasco. Booked an expensive apartment for a month but had to leave Mexico after 10 days. The host refunded 80%, but Airbnb kept their $600 fee, claiming they couldn't do partial refunds. Seriously frustrating!

I remember when this platform

I remember when this platform was my go-to for booking stays, but things have really changed. Hosts seem to just put up whatever info they want, and when things go wrong, it's like you're on your own. Contacting customer support feels pointless; they just don't seem to care anymore. It's stressful and disappointing, especially when you're left dealing with issues and no one wants to help. I used to love using this service back in the day, but now? It's just not worth the hassle. I've started using Booking for my trips instead, and honestly, it's been a much better experience. The difference is night and day!

Hosting on Airbnb took a

Hosting on Airbnb took a tough turn for me recently. I used to have a perfect rating, but that dropped after a guest left two really harsh reviews. This happened right after I filed a claim because they damaged my property. I had all the proof needed, and while the Resolution Centre approved my claim, the guest still managed to post these damaging reviews. It's frustrating because they never complained during their stay, and these reviews felt like pure retaliation. Airbnb's response was even more disappointing. I got emails warning me that my listing could be in trouble, yet nothing happened to the guest who caused the damage. Different departments at Airbnb don't seem to talk to each other, and getting any real help feels impossible. It's been stressful, and I’m considering other platforms for hosting.

I had a pretty

I had a pretty frustrating experience with a rental service. My parents stayed in a flat for a few nights, and things were far from smooth. They had no heating for most of their stay, which is pretty unacceptable in the middle of January. The company only brought over a couple of electric heaters on the last night, which was a bit too late. To top it off, I got a call from the housekeeper on my personal mobile, and I have no idea how they got my number. That felt like a big invasion of privacy. My folks were left in the cold, and I’m considering getting some legal advice about the whole situation.

I was really looking forward

I was really looking forward to my Airbnb trip, but things took a turn when a big snowstorm hit the area. I had booked this cozy basement apartment back in January, and who could have predicted such a major weather event? I read through Airbnb's policy, and it said that if something like this happens, their Major Disruptive Events Policy could override the host’s cancellation terms. The storm made it impossible to travel, and I was worried about getting stuck. I reached out to their support team, thinking they'd understand, but they told me I didn’t qualify for a refund. It was frustrating because I thought my situation matched their policy. I just wish they’d be a bit more flexible when these unexpected things happen.

I arrived at what I

I arrived at what I hoped would be a cozy getaway, but the place wasn't clean at all. I had to reach out to customer service, and the whole thing became a game of phone tag with reps from India. They promised a 30% discount for the nights affected, which seemed fair. But when it was time to check out, I was stuck arguing with different people who suddenly acted like they'd never heard of any discount. It was so frustrating, like they were saying it was my fault for not being in the loop. Then, when I tried to share my honest review, they took it down because the host cried harassment. It's like they care more about keeping bad hosts happy than their guests. Definitely won’t be using Airbnb again.

We booked a place on

We booked a place on Airbnb, thinking it’d be a cozy getaway. But when we arrived, the place was a disaster—sewage flooding everywhere. We couldn't believe it! We tried reaching out to Airbnb, expecting them to help or at least give us our money back. But nope, they sided with the host, despite all the evidence we had. Felt like they cared more about keeping the host happy than our safety. It was so frustrating and stressful. Honestly, it was a nightmare and totally unacceptable. I thought Airbnb would be more reliable, but this experience has me rethinking using them again. Just a heads up for anyone booking—be careful!

So, picture this: I wake

So, picture this: I wake up one morning, check my bank statement, and boom—there's a random Airbnb charge. Instantly, I call my bank to block it, then reach out to Airbnb, thinking they'll sort it out. But no, they just drag their feet, leaving the reversal to my bank. Turns out, some random person used my card info to book a stay, and Airbnb didn’t catch it. How does that even happen? With so many negative reviews floating around, it feels like Airbnb's heading for trouble. They can't keep running things this way and expect to stay afloat. Feels like a sinking ship to me.

After nine years of hosting

After nine years of hosting with Airbnb, I finally decided to call it quits. Over the years, there were some good moments, but the last holiday season was the final straw. It’s like hosts are left hanging, dealing with guests who just don't respect the space. My place is top-notch, and yet, there’s no real way to handle those who mess it up. The supposed support system? More like a maze of unanswered emails and selective responses. I felt more like a nuisance than a partner. It's frustrating to see hosts left without the backing they deserve. So, I’m stepping away, feeling a bit let down and hoping for better support elsewhere.

My daughter and her friends

My daughter and her friends planned a fun trip to Nottingham, renting a place with a hot tub and games room. When they arrived, they discovered their booking was canceled without any notice. The host was rude and blocked their numbers when they tried to reach out. I called him, and he blamed Airbnb, but Airbnb seemed clueless and not much help either. The host promised to find them another place and refund their money. The new place looked decent in pictures, so they went for it. But once there, it was a mess—dirty, smelled like weed, and lacked essentials like pillows and toilet paper. Just as they were settling in, the host barged in at 11am, yelling at them to leave. These are just 18-year-old girls, and Airbnb was no help with my complaint.

So I thought booking

So I thought booking a place in Agadir with Airbnb would be smooth. I paid upfront for a week-long stay, expecting a decent spot. But when I got there, it was a whole different story. The mattress was so worn out it nearly hit the floor when I sat on it. The second bedroom's furniture was falling apart, and the toilet? Let’s just say you wouldn’t want to use it. Calling it “basic” doesn’t cover up how bad it was. Tried reaching out to the host, who just shrugged it off. Airbnb support wasn’t much help either; it felt like talking to a wall. They wouldn’t refund me even though the place was a disaster. I ended up leaving early, out of options and money. With such policies and lack of support, it's hard to trust Airbnb again.

Used Airbnb twice, once in

Used Airbnb twice, once in Barcelona and then in Istanbul. Both times, the places were just like the hosts described. Hosts were awesome, really made me feel welcome. The app is pretty easy to navigate and feels reliable. But, you know, I kinda wish the filters on the app were better. Like, sometimes you search for something specific, but the details can be a bit vague. Hosts sometimes don't give all the info you need, so you end up guessing a bit. Would be nice if they could make it clearer, you know? Overall, though, not bad for finding a place to crash when exploring new cities.

It's chaos

You won't believe the chaos I went through. Sewage started coming up in the shower, which was just disgusting. So, we had a parade of people coming in and out of our rental trying to fix the toilet. I thought a partial refund was fair, but it turned into a three-week saga of endless phone calls and emails with the rental company and Airbnb. Nobody seemed to know what they were doing, and I was just passed around like a hot potato. I expected some level of professionalism, but this was a joke. Never using them again. It was a total nightmare and a complete waste of time.

Imagine driving six hours with

Imagine driving six hours with two little ones and a dog, only to find your Airbnb doesn't exist. I was left high and dry, no thanks to an unresponsive host and a dud phone number. Panic set in as I tried booking another place, but Airbnb’s system flagged me, thinking I was up to no good with a last-minute booking on New Year's Eve. No Airbnb or hotel would take us with the dog, leaving us stuck. Hours on the phone with Airbnb got me nowhere, just a refund for the phantom listing. They promised a 20% reimbursement for a new place, but later denied it. Ended up paying €2300 for a dog-friendly house on another site. Trust shattered after a decade of loyalty. Never again.

You won't believe the chaos

You won't believe the chaos we went through with Airbnb. We hosted some guests who turned out to be a nightmare, like they had no respect for the place. We thought, "Okay, let's file a claim, Airbnb will sort it out." But nope, they just brushed us off, saying they couldn’t help. It felt like talking to a wall. We've been hosting for a while, and honestly, this was the last straw. Airbnb just didn’t have our back, and now we're out, both as hosts and users. It's a shame, really liked the idea of the platform but can't deal with the lack of support anymore. Just feels like they don’t care about the hosts at all.

I've been hosting for over

I've been hosting for over a decade and have usually had great experiences, but recently things took a strange turn. A guest booked for one person but then wanted to add another without updating the reservation. I couldn't approve that change because, well, rules are rules. Instead of understanding, she left me a dishonest one-star review, claiming I didn't communicate, which wasn’t true. I provided all the info she needed from the start. Surprisingly, Airbnb sided with her, which felt really unfair. It seems Airbnb's standards have slipped over the years. I really hope the company makes some changes soon to restore trust and fairness for hosts like me.

I was really excited about

I was really excited about my trip to Vietnam, but things took a turn even before I got there. I had booked this cozy Airbnb, seemed perfect from the listing. But out of nowhere, the host asked me for an extra $180 for electricity, saying my stay was long. This was never mentioned in the listing, no notes or anything. It felt like a last-minute rip-off. I refused to pay, so I had to cancel my whole trip. Now, it's been over a week, and I'm still waiting on my refund. Airbnb support is dragging their feet, not really helping out. They should back up the guests when hosts pull stunts like this. My plans are messed up, and I’m stuck without my money. Definitely reconsidering using Airbnb after this mess.

As a loyal Airbnb host

As a loyal Airbnb host for a decade, I’m beyond frustrated with their so-called Aircover. Imagine needing to provide a mini-documentary of your home, complete with photos of inside drawers, just to prove it wasn’t trashed by guests. It's like they think my 1200-plus positive reviews mean zilch. It's infuriating that hosts, who are critical to their business, are treated like an afterthought. I’ve always taken pride in maintaining a welcoming space, but now it feels like Airbnb just doesn’t care about us anymore. It’s like they’ve forgotten who’s helping build their platform and community. The whole experience has left me feeling undervalued and more than a little disheartened.

I tried booking a vacation

I tried booking a vacation using this platform, and it turned into a nightmare. I’ve used their site before without issues, but things went downhill fast when I needed help. They canceled my reservation, saying my ID wasn’t updated, even though I sent them my current driver’s license. I never got a clear answer on what was missing. When I tried booking again with a different email, they canceled that too. Talk about frustration! Calling was a no-go; they said to email instead. I did, asking what they needed from me, but they just repeated their decision with no explanation. It felt like they were just ignoring me. Maybe they have their reasons, but it sure seemed like they weren't interested in helping.

My nightmare

I had a nightmare of a trip in Istanbul using Airbnb. Everything that could go wrong did. First, the place I booked was a disaster—no hot water and it reeked of smoke. I had surgery coming up, so this was a no-go. Airbnb support tried to help by finding another place, but they messed up big time. The new spot didn’t allow pets, even though my pet was listed on my account. When I arrived, it was filthy. Throughout the night, I was running around with my pet, hopping from one Uber to another, trying to find somewhere decent to stay. The real kicker was Airbnb's support—or lack thereof. They promised calls that never came, closed support threads without resolving anything, and even called me during surgery recovery despite my requests for written communication. I'm still chasing them for transportation reimbursements. Their chaotic communication and poor management turned my trip into a stressful ordeal. If you have special needs or are traveling with a pet, be wary. Airbnb's support can turn a bad situation into a nightmare.

I've been with Airbnb for

I've been with Airbnb for years, always appreciating their approach. Lately, things have changed, and not in a good way. I signed up for their new host onboarding program, thinking it’d be a win-win. But after pouring time and energy into it, I found myself out over $200. The compensation doesn't match the effort and costs involved. It feels like the criteria they use to calculate bonuses are out of touch with the reality of what hosts face. It’s frustrating when a program meant to promote quality ends up penalizing those who really try. Airbnb used to stand for something better. They need to rethink their compensation model to keep it fair and true to their values.

During our December stay in

During our December stay in Germany, we were quite surprised by the state of the house we rented. The listing photos were misleading, cleverly moving the same cupboard from room to room to make it look more furnished. In reality, there was just one cupboard in the entire place. We found wires poking out of the walls at various heights, easily reachable by our kids, and the handrail was dangerously open, making it a safety hazard. It felt like the place hadn’t even been properly inspected, as the setup wouldn’t pass Germany’s strict building codes. Reporting these issues to Airbnb didn’t help; their responses were slow and generic. It was frustrating to see how little oversight there seemed to be, leaving us feeling uneasy about booking through them again.

After years of being a

After years of being a devoted host and generating significant revenue for Airbnb, I was shocked by their lack of support when I faced a serious issue. A host in Thailand scammed me by refusing to refund a promised deposit, even though they rebooked the property for the same period. Instead of backing me up, Airbnb threatened to remove me from the platform. Their customer service and management are a complete letdown. It's disappointing to see a company I once trusted handle situations so poorly. I’m exploring other platforms now, ones that value their hosts and take customer service seriously. Airbnb, it's time to step up or face losing more loyal users like me. Merry Christmas, indeed.

So, here's what happened. I

So, here's what happened. I booked this cute little spot on Airbnb, thinking everything would be smooth sailing. But then, out of nowhere, I got hit with an $800 charge for a cracked window. Now, this window had a crack starting from the bottom of the frame, and there was absolutely no sign of any impact on it. I’m positive we didn’t cause it, but the Resolution Team didn’t seem to care about that. The whole process felt super unfair and not transparent at all. Honestly, it just left a bad taste in my mouth. Airbnb really needs to step up their game when it comes to handling these kinds of claims and actually supporting their guests.

Stumbled into a bit of

Stumbled into a bit of a mess with Airbnb recently. I mean, you'd think a giant company like that would have their act together, right? Turns out, their customer support's way across the world in South Asia, and getting help was like pulling teeth. It’s wild to think a company raking in billions can't sort out a dodgy listing, especially one that’s clearly breaking some rules. The host was being evicted and still had the place up for grabs! Felt like Airbnb was just looking the other way to keep the money rolling in. It's all about the dollars, I guess. Hope I don't have to deal with that circus again anytime soon.

So, let me tell you

So, let me tell you about my latest Airbnb misadventure. I’ve used them before without any hiccups, but this time was a real headache. We had a power outage in the area, so I tried booking a nearby Airbnb for some shelter. The host was a gem—super responsive and ready to help. The place promised reliable internet, which I desperately needed for work. But then Airbnb's system threw a wrench in the works. Despite being a regular, they made me re-verify my ID. I uploaded my driver’s license, no problem. But when it came to the selfie, the app just froze. Support was no help, suggesting I borrow someone else’s phone or use a laptop—neither option possible with no power. In the end, I had to settle for an overpriced motel with zero Wi-Fi and a lukewarm shower. Airbnb’s system cost me time, money, and work. I’m done with them—never again.

Using Airbnb's been a game-changer

Using Airbnb's been a game-changer for my trips. I find the booking process pretty straightforward, and the listings are usually clear with good photos. When it comes to chatting with hosts, it's mostly been smooth sailing. They reply quickly, and I feel like the platform does a good job keeping things safe. I did have a hiccup once, but customer support was there to help sort things out, which was reassuring. Overall, Airbnb's made travel way more convenient for me, and I love the unique places I get to stay in. It's like having a little adventure every time, and I can't imagine going back to traditional hotels.

We had this crazy situation

We had this crazy situation where our host canceled just hours before check-in. Total panic mode. But Airbnb stepped up big time. I called them, and they instantly found us a spot for all six of us to crash for the first night, and they covered the cost. Then, they helped us score this absolutely incredible place, way better than what we originally booked. They even paid for a spot to chill while we waited for our flight back. Honestly, it felt like they genuinely cared about us and had our back. The trip turned out to be awesome, all thanks to their quick action and support.

We stayed at this Airbnb

We stayed at this Airbnb for several months during our home renovations, and while the property was nice and the host seemed friendly, the experience took a nosedive after we checked out. We could only book four weeks at a time, and the extra cleaning and check-in/out fees piled up, but we didn't mind initially because the place was comfortable. However, after we left, the host accused us of causing damage and posted misleading photos as "evidence." I hadn't taken any pictures myself, not realizing I'd need them. Despite explaining the situation to Airbnb and pointing out the lack of proof, they sided with the host. It felt like a total scam. Honestly, stick to hotels where things are more straightforward and fair.