Biberk.com

It's astonishing that despite numerous

It's astonishing that despite numerous shared negative experiences, this company maintains a high rating, possibly investing heavily in SEO. My year-long association with them for an E&O policy turned sour when a surprise audit was demanded on my firm's revenues, never disclosed initially. I explicitly requested coverage for a specific business segment, which the advisor approved. However, a year later, I was informed that this was against their policy. Canceling the policy exposed their unprofessionalism, as my account was handed over to rude and inappropriate collection attorneys, who even contacted my wife's employer. Such conduct is utterly unacceptable and warrants caution for potential clients.

Experienced a car accident four

Experienced a car accident four months back. Not my fault, but struggling to get the adjuster to respond to calls or emails. Service has been frustratingly terrible. Suggest looking elsewhere for a better experience.

The service was highly disappointing

The service was highly disappointing, marked by subpar performance and dismal communication. I cannot endorse this company to anyone based on my negative experience.

Appalling experience with this company!

Appalling experience with this company! Assured post-policy purchase that I could obtain an employee-listed certificate of insurance. Following a hefty $5,000 payment, the fourth representative revealed it wasn't possible—a crucial deal-breaker for our work. This vital information was concealed pre-purchase, leading to a regrettable policy acquisition. A colossal waste of time and a major inconvenience.

This company is an absolute disappointment.

This company is an absolute disappointment. My bumper repair, stemming from a collision with a negligent biberk client, has stretched to an agonizing 4 months. Kizzy Lee's unprofessionalism is glaring, marked by zero effort and abysmal communication. The initially provided estimate proved laughable, failing to cover essential paint costs. Despite multiple support escalations, the response has been dishearteningly non-existent. My skepticism has reached a peak, leading me to pursue commercial claim action. Avoid this company at all costs; it's reminiscent of the infamous 2007 Comcast debacle.

We're a small business with six employees

We're a small business with six employees, and the recent decision by the company to terminate our workman's comp insurance caught us off guard. Despite our clear explanation that we don't provide the service they claimed, their underwriters insisted without room for discussion. It's disappointing to see our hard work met with such treatment. Considering this experience, it's advisable for others to consider alternatives, as such unexpected decisions can negatively impact businesses.

Spent over 4 hours on hold trying

Spent over 4 hours on hold trying to obtain a certificate of insurance, only to receive no response. The audacity to boast about being "Backed up by Warren Buffet" is laughable. Avoid this company, especially for commercial insurance needs. Absolutely disappointing experience!

This business insurance company

This business insurance company appears promising on paper, but my experience with Jazman Foard's customer service has been deeply disappointing. The gap between expectations and reality is stark, leaving me questioning the company's actual commitment to customer satisfaction. There's a considerable need for improvement in their service delivery.

The customer service representative was very great

The customer service representative was very great, addressing my inquiries and resolving issues promptly. Very helpful and nice. I had a positive experience with their assistance and support.

My experience has been deeply frustrating and disappointing

My experience has been deeply frustrating and disappointing. I attempted to add a driver to my policy, a seemingly simple task, but it has taken over 10 days, and they have consistently failed to follow through on their promises. When I reached out for assistance, I faced long wait times in a queue with little hope for a resolution. As a small business owner, their lack of efficiency and care for my time has been disheartening.

When I first got insurance

When I first got insurance for my small business, it was just me, no employees. Things went well for a year, and I saw some growth. But then, right at the end of my policy, they did an audit. My costs suddenly tripled because of what I pay my subcontractors, even though they have their own insurance. I thought this was just a renewal, so I prepared a spreadsheet with future payments to subs, complete with the right dates. Then I was told to use the previous policy start date instead, which was all they needed. The explanation was so confusing. Being new to all this, I made mistakes. I won't use this company again.

I was in a real

I was in a real bind when my insurance policy got canceled because of a payroll audit. I sent in all the documents they asked for and called so many times, but no one seemed to want to help. I really needed this policy sorted out by 9/17/2025. Then I remembered last year Matthew Thompson helped me out. So, I shot him an email, hoping he’d come through again. To my surprise, he replied super fast and said he’d take care of it. In just 20 minutes, he got everything sorted and had the policy rewritten. If I could, I’d give him a million stars! Matthew, you’re the best! Keep rocking!

When I connected with Debra

When I connected with Debra Mull from biBERK, it felt like chatting with an old friend. Right from the start, Debra was super friendly and easy to talk to, making everything feel really simple. She took her time explaining all the details, breaking things down in a way that made it all clear. I didn’t feel any pressure from her, just pure support. Debra’s genuine nature made me trust the choices I was making, and her honesty was refreshing. It’s not often you find someone so knowledgeable and sincere. If you need someone who knows their stuff and makes the process feel personal, Debra’s the one to go to. Highly recommend!

Cool!

From the moment we started talking, her expertise shone through. She just seemed to know everything, and she answered all my questions with patience. It felt like she was more of a friend helping me out rather than someone just doing their job. The whole process, which I thought would be a drag, turned out to be smooth and easy thanks to her. If anyone’s looking for a recommendation, I’d point them straight to Jennifer without a second thought. It’s rare to find someone who genuinely cares about making sure you’re satisfied.

I gotta tell ya, working

I gotta tell ya, working with Matt was a breeze. He was there for every single question I threw his way, and let me tell you, I had a lot of them! He really took the time to explain all the nitty-gritty details in a way that just made sense. Getting insurance sorted out with him? Piece of cake. It’s not often you come across someone who makes the whole process so easy and stress-free. Honestly, I’m actually looking forward to any future insurance needs just because I get to work with Matt again. Big thanks to you, Matt, for making everything smooth sailing!

Pleasure experience

I had the pleasure of working with Mathew Thompson, and let me tell you, it was quite the experience. Mathew was not only extremely polite but also had this knack for understanding exactly what my small business needed. It was like he could read my mind, filling in all the gaps without even a second thought. I was amazed at how quickly he got everything sorted out. Within just half an hour, all the insurance stuff was done, and it was honestly one of the easiest processes I've ever been through. If you’re looking for someone who really knows their stuff and makes the whole thing feel effortless, Mathew’s your guy.

When I decided to cancel

When I decided to cancel my biberk insurance, things got pretty frustrating. They kept contacting me for months, trying to charge me for an audit I didn't want anything to do with. I made sure to cancel my policy well ahead of time, about four months before it was supposed to end, just to avoid any extra charges. But dealing with them was a nightmare. Even getting the proof of insurance was a hassle, and it took a few days to sort out because they got it wrong at first. If you ask me, I'd steer clear of this company. It's just not worth the headache.

Finding the right business insurance

Finding the right business insurance felt like a never-ending quest, until I crossed paths with Matt. He was just the person I needed—professional, super helpful, and really easy to talk to. The whole process was such a headache before, but Matt made it way smoother. Honestly, if more insurance folks cared like he does, things would be so much better for everyone. Dealing with Matt was a real pleasure, and now I can finally focus on my day without that nagging worry. Big thanks to Matt for making things easier and actually caring.

Chatting with Justin Oliver was

Chatting with Justin Oliver was a real breath of fresh air. The guy's just got this natural, easy-going vibe that instantly puts you at ease. He's respectful and professional, sure, but there's more to it than just ticking those boxes. It's like he really gets it, you know? He listens, actually listens, and you can tell he genuinely cares about what you're saying. You don't find that every day. I walked away from our conversation feeling heard and understood, which is rare these days. If you ever get a chance to work with him, jump on it. It's not just about professionalism; it's about feeling valued and respected. Justin's definitely someone I'd recommend without a second thought.

Getting liability insurance for my

Getting liability insurance for my small biz was unexpectedly smooth with biBERK. Justin Oliver was the real MVP here. He broke down all the coverage options in a way that actually made sense to me, and I felt like I knew exactly what I was signing up for. The whole thing was quick too—I got my policy and insurance certificate the same day. Plus, their rates are spot-on, which is a big win for any small business owner. Justin's professionalism and quick replies made me feel secure in my choice. I’m really grateful for the service and would totally recommend biBERK and Justin to anyone needing solid business liability insurance.

Met this guy Matthew today,

Met this guy Matthew today, totally by chance, and he just blew me away. I've been around the block for four decades in business, and let me tell ya, insurance agents usually aren't my favorite people to chat with. But Matthew? This dude knows his stuff and made everything feel so easy, like a walk in the park. Filling out the forms, discussing options—it was almost fun. I mean, who says that about insurance? I'm seriously thinking about shifting all my policies over to BiBerk just because of how awesome he was. If every agent was like him, dealing with insurance would be a breeze. Matthew's a real gem for BiBerk.

Starting my small business was

Starting my small business was a whirlwind, and finding the right insurance felt like a huge hurdle—until I connected with Justin at biBerk. He was a lifesaver, seriously. His expertise was evident, and he managed to sort out my coverage in record time. I couldn't believe it when, in under 30 minutes, my certificate of insurance was sitting in my inbox. Plus, the rates were super reasonable, making the whole process stress-free and affordable. Justin's knack for understanding what I needed and delivering it so swiftly was impressive. It's not often you find someone who makes business tasks feel like a breeze. Definitely recommend him to anyone starting out!

You won't believe how relieved

You won't believe how relieved I am after dealing with Dalilo Alconini at biBERK. For years, I've been stuck in this loop of calling them annually to fix my COI, and it was just exhausting. This time, though, Dalilo not only sorted out my 2025 issue but took the extra step to understand the root of the problem. I mean, who does that anymore? It's like finding a unicorn in today's work world. Dalilo's not just about quick fixes; he’s made sure I won't have to go through this hassle again next year. As someone who runs a business, I know how rare it is to find someone so dedicated. Just wanted to share how awesome Dalilo is!

Fantastic service

I had the pleasure of working with Matt for my auto insurance, and it was just fantastic. From the start, he made everything so simple and smooth, like a breeze. You know how dealing with insurance can be such a headache? Well, not with Matt. He's got this wealth of knowledge and always seemed to be a step ahead, making sure I got the right coverage without breaking the bank. What really stood out was how much he genuinely cared about finding the best deal for me. It's rare to find someone who's both professional and personable. Honestly, if you're looking for hassle-free insurance with a personal touch, Matt's your guy.

I was looking for commercial

I was looking for commercial general liability insurance and needed a coverage of 2 million dollars per occurrence because of my lease agreement. I thought I’d give this company a shot since some carriers rely on them for higher limits. But wow, their quote was insanely high compared to others. I mean, it was way more than any other quote I got. Felt like they were just trying to rip me off. I wouldn’t bother with them again. If you’re in the market for insurance, especially with specific needs like mine, save yourself the headache and look elsewhere. There are definitely better options out there that won't break the bank.

I just had to share

I just had to share about this amazing experience I had with biBERK, thanks to Justin Oliver. From the start, he was super professional and really seemed to know his stuff. Whenever I had a question, he was quick to answer and made everything super clear, which made the whole process a breeze. Justin didn’t just solve problems; he seemed to navigate them effortlessly, making everything stress-free for me. It's not often you find someone who’s both technically savvy and genuinely cares about making sure you feel heard and supported. I left the interaction feeling valued and understood, all because of Justin’s dedication and communication skills. Huge thanks to him for making everything so smooth and easy!

Honestly, dealing with this company

Honestly, dealing with this company was a bit of a nightmare. I spent three weeks just trying to get a quote for adding a second vehicle to my Commercial Livery Insurance. First call, the rep seemed new, took my info, put me on hold, and promised a callback in 10 minutes. Yeah, that never happened. So, I tried customer service again. They transferred me around, and finally I landed in a queue, number 35. Can you believe it? I got tired of waiting, feeling ignored, so I just decided to switch to another company. Who has time for that kind of hassle, right? It was just really frustrating and a waste of time.

When it came time to

When it came time to insure my business, Jennifer was a lifesaver. She was just so kind and took her time explaining every little detail to me. I had loads of questions, and she patiently answered each one, making sure I really got what each policy meant. It's rare to feel this comfortable, but chatting with her felt like catching up with an old friend. Her dedication and passion for helping people truly shone through, and I left feeling confident about my choices. Honestly, it was a top-notch experience, and I can’t thank Jennifer at biBERK enough for all her help. She made the whole process so much easier!

It was amazing

I recently got my new policy managed, and Jennifer C. was just amazing. She didn’t just handle things professionally; she made the whole process feel like a chat with a good friend. Every question I had, she answered quickly, and she had this knack for making little connections that made everything smoother and more personal. It's rare to find someone who’s both efficient and genuinely friendly, but Jennifer nailed it. Honestly, it's refreshing to deal with someone who makes things so easy and pleasant. I really hope she gets the recognition she deserves because she truly made a difference in my experience. If you need something done right, she’s the person to go to!

Starting my junk removal business,

Starting my junk removal business, I was lost in the maze of commercial truck insurance. Then, Justin stepped in. He was like a beacon of clarity in the fog. I had so many questions, and he answered each one with patience and insight. Justin didn’t just sell me a policy; he made sure I truly understood what coverage was necessary to meet California DOT and MCP standards. His knowledge was impressive, and he explained everything in a way that made sense, even to a newbie like me. For anyone diving into business and needing guidance on insurance, Justin is the go-to guy. He truly goes the extra mile. Highly recommend reaching out to him!