Airbnb

Booked a place in Los

Booked a place in Los Cristianos for April and went to check it out a few weeks ago. Turns out, the property was nothing like the description! It was right above a bustling fish restaurant with outdoor seating. Imagine the noise and the smell! Tried to cancel, and they told us to contact the host and send photos to prove it. Seriously, how do they not know what's on their site? Why is it on us to fix their mistake? Luckily, we checked it out before April, or we'd have been stuck with it. Now, the host agreed to refund our deposit, but dealing with Airbnb to sort it out has been a nightmare. Watch out, folks!

Rented a house at 9150

Rented a house at 9150 Tee St. in Davenport, FL for Thanksgiving—big family gathering, you know? Walked in, and the place was a mess. And the stove? Had this hairline crack that turned into a full-blown disaster while making dinner. The host slapped me with a $285 bill for it. Tried to dispute it with Airbnb, but man, what a waiting game. By the time Airbnb got back to me—14 days later—I couldn't even leave a review. Feels like a setup, right? Airbnb's supposed to have your back, but it sure didn't feel like it. After all this, I’m done with Airbnb. I'd rather camp out in my car than deal with this nonsense again. Spread the word: steer clear.

I booked a studio in

I booked a studio in London for December 13th, and from the get-go, things went downhill. Tried reaching out to the host in the afternoon, no response. Hours later, I arrived in London, it was dark, and still nothing. Even the support team couldn't sort it out. By 1:00 am, we were left with no choice but to shell out £200 for a last-minute hotel, despite having already paid for the Airbnb. Today is December 14th, 6:40 pm, and we're still without a place. My fiancée is in tears, shivering in the cold, with nowhere to go. Reversing the payment won't help immediately, as it's stuck till month-end. Three different support reps later, and we're still stranded. This is beyond frustrating.

I booked a place thinking

I booked a place thinking it’d be a nice getaway, but man, I was wrong. It feels like Airbnb’s been taken over by these big companies instead of real people. You pay a hefty deposit, like half the cost, and if something comes up, tough luck. Tried to cancel almost a month before my trip, 28 days to be exact, and they wouldn’t give my money back because their policy says 30 days. It’s like they don’t care about their customers anymore, just the cash. Really disappointing. Miss the days when it was about connecting with genuine hosts, not just being another number to these pseudo holiday companies. Just left feeling ripped off.

I've been hosting on Airbnb

I've been hosting on Airbnb for quite a while and always had positive experiences until recently. Suddenly, I got hit with a $6,000 charge labeled as a "Resolution Adjustment," with no clear reason or evidence given. I tried contacting Airbnb support multiple times over the month for an explanation, but they were no help. The amount was just taken from my account, and it felt like there was no way to question or understand it. After years of supporting Airbnb as a host, this situation was really disappointing and seemed unfair. The process they have now seems to leave hosts vulnerable, with decisions made without any real communication or accountability. If you're thinking about becoming a host, be careful. The risk of unexpected charges without explanation is real, and Airbnb's support for hosts has seriously declined.

Staying at Michelle’s place in

Staying at Michelle’s place in Weaverville was an absolute nightmare. From the moment we arrived, she was incredibly rude and made us feel uncomfortable. She accused us of stealing and tried to charge us extra without any proof. We had been approved to bring our two emotional support animals, but she insulted them, calling them dirty. Her cabin was supposed to be pet-friendly! I tried to leave a review about this terrible experience, but it disappeared. It seems like guests have no voice, and Airbnb isn’t doing enough to protect us from discriminatory hosts. I even filed a complaint, but nothing happened. This experience has made me lose trust in Airbnb, and I’m hesitant to use their services again. There needs to be better protection for guests against such behavior.

Terrible!

You won't believe what happened during my last attempt at using that booking service. First, they cancelled my reservation right after I had already paid, leaving me scrambling. Then, at the next place, the lock code was wrong, and I was locked out with no owner in sight. The cherry on top? The third spot had construction noise starting at 7 am sharp. Seriously, who wants to wake up to banging and drilling on a vacation? I've had it with these unreliable accommodations. From now on, it's only hotels for me. At least there, I know what kind of service to expect. Lesson learned the hard way!

When I booked a Junior

When I booked a Junior Suite at Fontainebleau Sorrento, I was excited for a smooth vacation. But, things went sideways when the host canceled my reservation at the last minute, leaving me in a real bind. I had to scramble to find another place, and the only option left was a whopping $1,500 more. What really irked me was the host trying to make me cancel so they could rebook at a higher rate, even though I paid upfront ages ago. I reached out to Airbnb, hoping they'd cover the extra cost and stick to their policy, but my claim was turned down. It's frustrating and unfair, and I'm pushing for a review of the host’s actions to save others from this hassle.

Stayed at an Airbnb over

Stayed at an Airbnb over Thanksgiving, and wow, what a disaster. It was raining outside, but it felt like it was raining inside too. The ceiling was leaking, and there was a mini flood in the hall and kitchen. To top it off, there was black mold around the fridge—just gross. Tried reaching out to the host, but they were completely MIA. Thought leaving a review on Airbnb would help, but that went nowhere. I'm done with Airbnb after this mess. Switching to VRBO or just sticking with hotels from now on. At least with hotels, there's someone around to help when things go south.

Not cool at all!

I had quite an experience with an Airbnb booking that didn't go as planned. The listing showed a nice spot in a vibrant district, so I was pretty excited. But when I got there, turns out the place was actually 13 kilometers away from where it was supposed to be! Talk about a surprise. I reached out to Airbnb to report the issue, hoping they'd fix the listing. But, weeks later, nothing changed. It was still showing the wrong location. If you're booking, double-check with the host about the address before you head out. A little extra effort could save you from a big headache.

You won't believe what happened

You won't believe what happened when I hosted this guy. He smoked inside my house and brought along people I didn’t know, even though I clearly said no visitors. The worst part? He left cigarette and weed residue all over the bed. Then, out of the blue, he turns up demanding $150 to delete his review! I had video proof of everything and reported it, but Airbnb just shrugged it off and kept his review up. They said there was nothing more they could do. Honestly, it was terrifying to feel so unsafe in my own home and get no real help. Hosts really need better protection and a system that actually deals with these serious issues.

I’ve been a loyal Airbnb

I’ve been a loyal Airbnb host for years, always maintaining a spotless record. This time, things went south. A guest left my place in a mess—cigarette burns on the sofa, wine stains everywhere, and furniture in chaos. I reported it right away, thinking Airbnb would have my back. But then this guest hits me with a 2-star review, full of wild accusations. I reached out to Airbnb Support, expecting help. Instead, I got stuck in a loop: they won’t remove the fake review unless I drop my damage claim. I’m baffled. Shouldn't these be separate issues? The lack of real support is frustrating. Hosts deserve better treatment, not endless copy-paste replies. Airbnb, it's time to step up.

I've been staying at this

I've been staying at this place for a while, thinking everything like heating was covered, just like water and electricity. Then, out of nowhere, they hit me with an extra charge of 3 euros a day for heating. Seriously? It's not like heating is some luxury; it's a basic need. If they start charging for electricity next, I wouldn't be surprised. I reached out to Airbnb to sort this out, but they pointed to the description, saying it was all there. Feels a bit sneaky, doesn't it? I just wish they were more upfront about these costs from the start. It's left me feeling a bit frustrated, to be honest.

Staying at this Airbnb was

Staying at this Airbnb was a nightmare. I thought I was getting a private room, but turns out there were other people in the apartment, and the host was camped out in the living room. One evening, as I was heading to the shower, the host barged into my room without warning. Later, he tried to force open my door during the night. I was terrified and had to call the police. They helped me out, and I filed a report against the host. When I reached out to Airbnb, they took a whole day to respond. Even after seeing the police report, they brushed it off, saying it wasn't a big deal since it only happened to me. They still allow that listing to be active. Honestly, I'm shocked and disappointed by Airbnb's lack of action.

I reached out to Airbnb

I reached out to Airbnb with a straightforward question about where an owner might find info on occupancy rates. Simple, right? Well, it got complicated fast. They asked for all my details—email, phone number, you name it—even though the question wasn't about my account. Turns out, because it was my daughter's account, they wouldn't let me talk to anyone. I explained I was just trying to help a friend with a general inquiry, but no luck. They refused to give me even an email address. Felt like I hit a brick wall. The staff seemed out of touch and unhelpful. Left feeling really frustrated.

Staying at Salar in Miami

Staying at Salar in Miami was a rollercoaster. We thought it'd be a relaxing getaway, but things turned sour. We were hit with charges for damages we didn’t cause, and when we asked for proof, they couldn’t provide any. Just when we thought the case was closed, it reopened—three times! It felt like a never-ending saga. And then, without any heads-up, we were charged again. It left us feeling frustrated and exhausted. The location was great and the room was nice, but the billing issues overshadowed our entire experience. It’s hard to enjoy a vacation when you're constantly dealing with unexpected charges. Definitely not what we were hoping for.

I've been using Airbnb for

I've been using Airbnb for ages without a hitch, but this recent experience really threw me off. I booked a place and needed to tweak the dates. The new dates were totally open and would’ve meant more money for the host, but they flat-out refused with no good reason. They even tried to push me away from my own reservation. When I reached out to Airbnb support, a senior advisor gave me bad advice, saying I'd get a full refund if I canceled a day before. That was wrong, as only a partial refund was possible. This whole mess stressed me out and cost me money. Despite raising the issue, Airbnb backed the host, leaving me to cancel and lose cash. I've trusted Airbnb for years, but now, I'm really rethinking if I’ll use them again.

I booked a stay

I booked a stay through Airbnb, and let's just say it was a bit of a mess. The host, Guestready, claimed I didn't return one of the key cards, even though I handed them all back and even snapped a photo as proof. Despite showing them the evidence, Airbnb is asking me to cough up €125 to replace a key. It's frustrating when you're honest and still get blamed for something you didn't do. I expected better support from Airbnb, but they just seem to be ignoring the whole situation. It's not just about the money; it's about being heard and treated fairly. Really hoping they sort this out soon, because right now, it's left a sour taste.

I've been a fan of

I've been a fan of Airbnb for a while, but my last stay was a real eye-opener. I ended up stepping on two rusty nails from a loose plank in the place I rented. Reported it right away and thought they'd handle it quickly. Boy, was I wrong. I got bounced around from one department to the next for six long weeks. Every new person just said sorry and promised to get back to me, but then...silence. It felt like they just wanted me to give up. After all that, they tossed me a $200 "goodwill" gesture, which felt more like a brush-off than real help. I’m disappointed in how they handled my injury. It’s not even about the cash; it’s about feeling valued. Might have to rethink using Airbnb in the future.

I remember when Airbnb was

I remember when Airbnb was all about the hosts, but lately, things have really gone downhill. The fees keep climbing, and the service? It’s just not what it used to be. Getting support feels like pulling teeth, and the guests? They're expecting hotel-style treatment without wanting to pay those prices. It's like the platform's forgotten about us hosts entirely. Policies seem so one-sided, leaning towards guests, and it just adds more stress and costs for us. Honestly, the value just isn’t there anymore. Running things on Airbnb used to make sense, but now, it’s just a headache. I’m seriously questioning if it’s worth sticking around.

Man, running a surf school

Man, running a surf school in Bali was my dream gig, right? Had this sweet setup with Airbnb for a decade, racked up over 2500 reviews and a 4.93 star rating. I was riding high, thinking everything was chill. Then, out of nowhere, Airbnb yanked my listing with zero explanation. The way they handled it was just brutal, like they didn't even care about the years of hard work I put in. It was a nightmare, honestly. I wouldn’t wish that kind of stress on anyone. If you’re thinking about using Airbnb, seriously, think twice. It’s a wild ride that can flip upside down without warning.

I used to be a

I used to be a big fan of Airbnb for my travels, but lately, their customer service has been a real letdown. The reps just don’t seem to get English well enough to help out when issues pop up. I had this situation where they promised me a $25 rebooking credit, but when I went to rebook, it was nowhere to be found. Tried talking to a customer service manager about it, but they were completely unhelpful, like they just didn’t care. It’s frustrating, and I’m really thinking about giving VRBO a shot instead. It feels like they might actually handle things better.

I stayed at an

I stayed at an Airbnb that left a lot to be desired. The host, Mark, seemed nice in messages but the reality was different. The property had a gas leak, which was terrifying with two young kids in tow. And the windows? Cracked and a real safety hazard. It's hard to believe Airbnb lets hosts list places like this. I mean, isn’t there a duty of care? It feels like they just turn a blind eye to serious issues. It’s frustrating to see reviews that paint a rosy picture when the place is anything but. Airbnb really needs to step up and verify these reviews and properties for the safety of guests.

You know, Airbnb used to

You know, Airbnb used to be this awesome platform where everything felt so host-friendly. But things have really changed. Fees are skyrocketing, and the quality of service seems to have taken a nosedive. Trying to get in touch with support? It's like shouting into a void. Guests now have these hotel-like expectations but aren't ready to pay the same prices, which just doesn't add up. And honestly, it feels like the platform's policies ignore what hosts actually need. It's become more stressful and expensive, and I'm struggling to find any real value in sticking around. At this point, continuing with Airbnb just doesn't make sense for me anymore.

Avoid Airbnb like the plague!

Avoid Airbnb like the plague! It was a total disaster from start to finish. My one and only experience was a nightmare. The place had clogged toilets and a shower that barely worked. The host's description was all lies. Customer service? A bunch of unhelpful folks who kept bouncing me around until I gave up. They refunded half my money, but the headache wasn’t worth it. Now, I have a $500 credit that’s impossible to use because their website is a mess, and their service is even worse. Honestly, it feels like they don’t care about their customers at all. Just read the reviews; the low ratings say it all. Save yourself the trouble and choose a hotel or another site.

Went to Liverpool with a

Went to Liverpool with a group for the football match, needed a spot right in the center. We booked an apartment way ahead because it had the perfect setup: separate rooms for each of us. But then, boom, the host cancels last minute with barely an excuse. Panic mode activated because now, finding something decent was like searching for a needle in a haystack. We tried getting Airbnb to help out, hoping for a smooth rebooking or at least to cover the extra costs. Instead, they tossed us a measly £100 coupon. The options left were way pricier, and Airbnb basically said, "Good luck." Customer service just shrugged, leaving us scrambling to book elsewhere and shelling out extra cash. Not cool, Airbnb. Definitely think twice when booking for big events.

I was all set for

I was all set for a week-long getaway and had booked an apartment well in advance. Just two weeks before the trip, the host called to say the place wasn't available anymore. Total bummer. I reached out to Airbnb, hoping they’d sort it out, but they basically shrugged and said they couldn’t help. Now I'm stuck without a place to stay, and it seems every other option is fully booked. It's so frustrating when plans fall apart like this, especially when you've been looking forward to a break. I really thought Airbnb would have my back, but now I'm scrambling to find somewhere else. Not a fan of this experience at all.

I've been hosting on Airbnb

I've been hosting on Airbnb for over a decade, but lately, it's been rough. I had this guest who stayed for over two months, never cleaned up, and then had the nerve to ask for a refund weeks later. She even trespassed into areas she wasn't supposed to and swiped some detergent. When she left a review with my last name, Airbnb didn’t care about the privacy breach. Then, as a guest, my child's name was shared in a review, and again, nothing was done about it. Lately, people are booking with fake profiles, like this one Russian guest who used a friend's account. Airbnb's lack of action is disappointing and frustrating for hosts like me.

I had a frustrating

I had a frustrating experience with Airbnb that left me quite disappointed. I booked a property, thinking I could cancel within 24 hours for a full refund. It turns out I misunderstood the policy, which only allows a full refund if canceled within 24 hours of booking, not days later. I canceled two days after booking, but they kept £73 of my money, even though the stay was two weeks away. When I reached out to Airbnb, their support team was friendly and responsive, but ultimately, they couldn't help. The host refused to refund or let me reschedule, sticking strictly to their policy. I feel that the platform lacks flexibility compared to others, leaving me with a sour taste about this experience.

I've been hosting a bunch

I've been hosting a bunch of apartments for years, and let me tell you, dealing with Airbnb these days feels like pulling teeth. Once upon a time, things were decent, but now it’s just a mess. They’re quick to hound me for instant replies and top-notch service, but when I need help or a simple answer from them, crickets. It's like talking to a wall. The lack of support is beyond frustrating, especially when they expect us hosts to jump through hoops. You’d think after all this time, they'd have their act together, but nope. The double standards are exhausting, and it’s making hosting more trouble than it's worth.