Airbnb

Booked this place in Paris,

Booked this place in Paris, thought it’d be a dream. Turned out, not so much. The apartment reeked of animal urine, super gross. When I brought it up in my review, the host totally flipped the script, accusing me of stuff like scratching the cooker—seriously, we ate out every night! And stealing an extension cord? Ridiculous, doesn’t even work in the UK. Airbnb sided with him, even with my evidence. Felt like they just didn’t care, and now I’m stuck paying for things I didn’t do. This experience has left a bad taste in my mouth. Definitely reconsidering my options for future trips. Not cool, Airbnb.

When we crashed at a

When we crashed at a place in San Diego last month, everything was going smooth with our buddies until we got hit with a weird rule: "Do not strip the beds." I always thought it was a nice gesture to take off sheets and stack towels for cleaners. But after we left, the host claimed our bed had stains and demanded we replace the whole thing. She said the sheets were fine but accused us of secretly washing them to hide the mess. We didn’t do it and were grossed out knowing we slept on a stained bed. Since our friend made the booking, we couldn’t argue directly, and Airbnb took her side. So, unless you're up for documenting every inch of your rental, be ready for unexpected charges. Total nightmare.

I booked a month-long stay

I booked a month-long stay at a studio via Airbnb, thinking it would be a pleasant experience. At first, it was quite nice, but soon enough, I discovered bugs crawling around. I contacted Rare Homes, the property managers, and they promised to handle the issue. Meanwhile, I was getting bitten, developed an allergy, and ended up needing medical attention. To make matters worse, Airbnb blocked my account, so I couldn't even leave a review. I spent days trying to regain access, but they said the block was permanent. No refund, no support, just shut out. It's frustrating and unfair. I got sick and had to deal with so much hassle, yet Airbnb didn't even bother to help. Such a letdown.

I thought this company was

I thought this company was going to be my lifesaver when I needed a place to stay urgently. But nope, turned into a nightmare. I was all set to book a room through their website, and then bam, everything stopped working. Couldn't figure out why, just kept getting vague answers about their system acting up. Meanwhile, it’s late at night, and I'm freaking out with nowhere to go. Felt like they didn't care at all, just shrugged it off while I was in total panic. It was like they enjoyed watching me squirm. Honestly, dealing with them felt like walking into a trap. Stay away if you value your peace of mind.

In August, my partner and

In August, my partner and I decided to give Airbnb another shot and stayed at Donal's place in Stow, Scotland during the Edinburgh festival. The stay was okay, but what happened afterward was baffling. Donal left us a negative review claiming we left his place "messy." This was odd because we were barely there, just grabbing a quick breakfast before heading out all day. We didn't even touch the cooker or washing machine. I left him a decent 4/5 review, noting a minor issue with the hot water, which he said he’d fix. But when I asked him to clarify his messy comment, he went radio silent, which was unlike him. Airbnb’s support was no help either; they told me I could request the review's removal but then quickly denied it. Disappointed, I might switch to other platforms for future trips.

You won't believe the headache

You won't believe the headache I had with this site. Trying to get help was like playing musical chairs with their support agents. Every time I thought I was getting somewhere, bam, a new person jumped in, and I had to start from scratch. It was beyond frustrating. The only saving grace was how easy it was to search for places to stay; that part was actually pretty smooth. But man, the support? Total nightmare. It's like they didn't know what they were doing or just didn't care. If they could fix that, this site would be golden. Until then, I'm not sure it's worth the hassle.

During my recent trip to

During my recent trip to Riyadh, I booked a 10-day stay via Airbnb, but it quickly turned into a disaster. Despite confirming a no-smoking policy, cigarette smoke filled the apartment every night, making it unbearable. And cockroaches? They were everywhere! Imagine finding one crawling above a sleeping baby—absolutely horrifying. On top of that, the water supply was cut off for hours, twice during our stay. We tried resolving these issues through the Airbnb app, but the host was unresponsive. Airbnb’s initial compensation was laughable—only 10% for the disrupted nights. After much back-and-forth, they finally offered $200, which hardly covered the £500 we paid, let alone the extended stay and missed business meetings. Be cautious if booking in Riyadh; it’s a far cry from Airbnb experiences in Europe.

I wouldn't recommend it

Communication was a huge barrier—they just didn’t seem to understand a word I was saying. I tried to explain what I needed, but it felt like talking to a wall. And that referral scheme they advertise? Total waste of time. They promised rewards, but I got absolutely nothing. It felt like they just don’t care about customer service at all. Honestly, if you're looking for help or expecting to get what they promise, look somewhere else. It was frustrating and disappointing, and I wouldn't recommend it to anyone.

I've been on both sides

I've been on both sides of the hosting game, so I know what makes a stay great. Recently, I stayed at a place that was a mixed bag. The location was spot on, and the price was fair, but the quality didn't quite hit the mark. You know how when you walk into a place and it just feels off? That was it. The host was friendly enough, but the amenities were lacking, and it didn’t have that welcoming vibe. Not terrible, but not somewhere I'd rush back to. It's just a reminder that not every stay is a winner, but when it's good, it really makes a difference.

I can't believe how frustrating

I can't believe how frustrating my Airbnb experience was! I ended up talking to eight different support agents, and not a single one seemed to care about helping me. I kept having to start over, explaining the same issue repeatedly. It was like they just passed me around without any follow-up or responsibility. I expected better from such a big company. It really felt like I was screaming into a void, and nobody was listening. The lack of coordination and empathy was shocking, especially when you need support the most. Such a disappointing experience, and now I'm really hesitant about booking with them again in the future.

During a recent Airbnb stay,

During a recent Airbnb stay, my host tried to charge me extra cash for cleaning, even though I'd already paid that fee online. When I refused, they left a bad review on my profile. I reached out to Airbnb support, but their automated system denied my dispute twice. After an hour on the phone, nothing changed, and the unfair review stayed. The whole experience left a bad taste in my mouth. I feel like Airbnb didn't have my back at all. I'm seriously reconsidering using them again, and might just stick to hotels. At least I know what I'm getting there.

I jumped back into

I jumped back into hosting on Airbnb after a long break, and wow, things have changed, not in a good way. The platform's riddled with glitches – my calendar's a mess, and my listing seems to vanish into thin air without explanation. Trying to get help from customer support? It’s like talking to a wall. Seriously, how can a company valued at nearly $100 billion feel so slapped together? It's like they're running on a shoestring budget. I expected more from such a giant in the industry. It's frustrating, and honestly, I'm starting to wonder if it's worth the hassle. Hosting used to be fun, but now it feels like a chore.

I tried using the new

I tried using the new version of their app and, honestly, it's been a nightmare. The update has pretty much rendered it useless. I reached out to their helpdesk multiple times, hoping to get some assistance. But each time, the response was disappointing. It felt like they just didn’t care to fix the problem, which is strange because you'd think they'd want to keep customers happy. It's frustrating because it seems like they're not interested in resolving this at all. I wanted to rate them lower, but 1 star was the minimum. It’s a shame because I used to like their service. Now, I'm just left wondering if they’re even bothered about losing customers.

I planned a family trip

I planned a family trip to Vancouver and booked an apartment in Marpole for £2,100, months in advance. Suddenly, Airbnb cancelled it, and the host, Danni, said it was a paperwork issue. She relisted the apartment, but now it was £4,300! When I asked, she offered a 30% discount and suggested booking directly to avoid fees. I was shocked as she admitted to using this error to charge everyone more. I refused to rebook, fearing more surprises. Airbnb initially did nothing, but later, they stepped up. They found us a better place downtown, transferred my deposit, and even gave a discount, making it just £100 more than the original. A big relief, but it's risky to book too early, as hosts can exploit listing loopholes. Kudos to Airbnb for eventually sorting it out.

I booked an Airbnb thinking

I booked an Airbnb thinking it would be a fun getaway, but it turned into a bit of a nightmare. When I arrived, everything seemed fine, but soon after, the host accused me of causing damage I didn’t do. They even sent in old photos as "evidence." Thankfully, I had my own proof and managed to clear things up. But here's the kicker: when I wrote a review to warn others, Airbnb deleted it, yet kept the host’s false review on my profile. It felt like they cared more about their business than being fair to guests. It's disappointing, really. If you're booking, be cautious and maybe even document your stay with photos or videos. Better safe than sorry.

We decided to take a

We decided to take a little trip to see the grandkids while my husband could still manage the travel. We've had good luck with Airbnbs before, but this one was just not it. The place had an odd smell that just wouldn't go away. We didn't want it to ruin our family weekend, so we moved to a nearby hotel. I messaged the host, explaining the situation. To her credit, she offered a refund for the last night, which was a nice gesture. However, once we got home, things took a turn. The host's messages were unsettling, and her public review was harsh. I tried to close my account, but Airbnb will keep it open for 60 more days. I think I’ll explore other options for future trips.

Stay away!

I booked an Airbnb hoping for a relaxing getaway, but it turned into a nightmare. The hot tub was boiling at 152°F and unusable, despite the host's empty promise of sending a technician. Then, there were the grills—rusted, with one lying disassembled. We couldn't enjoy any outdoor activities since all propane tanks were empty. Cooking was impossible too, with burnt pans and a faulty refrigerator. I tried contacting the host, but they ghosted me. Airbnb’s support was no better, dismissing my complaint due to a timing technicality, even though I reported issues immediately. As a loyal customer, I expected better. This experience showed me Airbnb doesn't prioritize safety or customer care. Next time, I'll stick with hotels that actually care.

I stayed at a

I stayed at a place near Università Bocconi in Milan and had a rough experience. After checking out, the owner accused us of causing $580 worth of damage, which we didn't do. We've got video proof showing we left the place in good condition, but somehow, Airbnb sided with the owner. It feels like we're being taken advantage of because they're renovating the building and perhaps looking for extra cash. Plus, the location was super noisy with ambulances blaring at all hours. Just a heads-up to anyone considering staying there—be cautious. It's frustrating to deal with false accusations and being ignored when you've got evidence to back up your side.

It's just disappointing

We took a trip to Italy and rented a lovely place through Airbnb. Our stay was mostly fantastic, except for one small hiccup—the toilet wouldn't stop running. Since we planned to be out most of the day and didn't want anyone in the property without us, we decided not to report it immediately. The noise was manageable at night, so we thought we'd just mention it to the host later. To our surprise, just before we landed back in the UK, we got a message asking us to pay for plumbing repairs. The problem was clearly there before we arrived, and there was no way we could have caused it. Airbnb sided with the host without giving us a clear explanation or evidence. Frustrated with the situation, I'm reconsidering using Airbnb for future trips. It's just disappointing.

You won’t believe what a

You won’t believe what a nightmare my Airnib stay turned out to be. It was like one of those stories you hear and think, “Glad that’s not me.” Well, it was me this time. The host was just not honest at all, and when I tried to get Airnib to step in, they were nowhere to be found. I provided all the proof anyone could possibly need, but still no action. It felt like I was talking to a wall. The whole experience was just exhausting, and now I’m looking for other options for my stays, anything but Airnib. It’s just been such a mess, and I wouldn’t want anyone else to go through this.

Avoid!

You won't believe what we walked into at this Airbnb. First off, the place was a mess, like someone forgot to tidy up after a wild party. The smell hit us hard, and it wasn’t pleasant. We found the bed wobbling like it was about to take off, and the bathroom door? Yeah, it refused to lock. Not to mention the floor, each step was like a mini symphony of creaks. And then there was the couch, already broken, but somehow we got hit with an $800 charge for it. We had to do our own cleaning, and let me tell you, finding hair and dirt under those couch cushions was the last straw. Gross.

Really rough experience

I had a really rough experience with a vacation rental service. The place I stayed at was just not taken care of—dust everywhere, broken things, you name it. Then, the host tried to charge me extra for damages I didn’t even cause. It felt like they were just out to squeeze more money out of me. When I reached out for help, the company just sided with the host, no questions asked. It was so frustrating! I’m definitely not going back to that service. It's a shame because I used to think it was a decent option. Now, I’m really hoping more people catch on to these issues.

I usually avoid writing complaints,

I usually avoid writing complaints, but my recent Airbnb experience in Bogotá was too unsettling to ignore. I've always treated hosts and their properties with utmost respect, believing in fairness and empathy. This time, however, trust was shattered. The apartment looked nothing like the photos—dirty, neglected, and triggering my husband's allergies immediately. We had to leave within an hour, with the host's consent. Initially, Airbnb seemed understanding, offering to cover 20% of our hotel costs. We turned it down, hoping for a fair resolution. Instead, they dismissed our evidence and closed the case. We lost a significant amount of money, around €3,150, for a place we couldn't even stay in. It wasn’t just about the financial loss; it was feeling unvalued as a loyal customer. Trust is essential, Airbnb, and this experience tested mine deeply.

Laura and I were trying

Laura and I were trying to book a place and thought we could split the payment between two cards. We got told by support that it was possible: make two payments on one card, then call Airbnb to reverse the second payment and use a different card for it. Sounded simple enough, right? But after the second payment went through, they suddenly claimed their policy changed and they couldn’t help us anymore. We spent hours on the phone, talked to several agents, and still got nowhere. It's like running in circles. Now, we're thinking about involving an attorney because Airbnb's customer service left us hanging with no solution. This experience has been really frustrating and disappointing.

So awfull!

I had a pretty rough experience with this company. I booked a place that turned out to be a nightmare. The host clearly hadn't cleaned—there was literal poop on the radiator valve in the bathroom. Gross, right? I thought they'd have my back, but nope, they chose to side with the host instead. I couldn't believe it. I reached out hoping for some help, but it was like talking to a wall. They just kept giving me the runaround, and now I'm stuck taking them to court just to get my money back. It's been a frustrating ordeal and definitely not what I signed up for.

We had a real mess

We had a real mess during our last Airbnb trip. We got to the place we booked, but couldn't get in because of some check-in issue. Tried reaching out to Airbnb and the host, but it felt like shouting into the void. In the end, we had to find a new place to stay, and let me tell you, it wasn't cheap. Airbnb did give us some money back for the original booking, but they didn't cover everything we had to spend because of their mix-up. Filed a complaint and might have to push further if we don’t get the rest. Airbnb needs to step up their game and protect their customers better.

Man, you wouldn’t believe what

Man, you wouldn’t believe what happened with this rental site I've been using for ages. I had this huge issue with a host, and it took forever to get a refund. After what felt like endless back-and-forth, they finally gave it to me. But then, out of nowhere, I got kicked off the site! I was with them for over five years, renting places nonstop. Tried talking to customer service, but it was impossible to understand them. They never sorted out the mess with my account. I’ve switched to VRBO now. This company, seriously, it’s like they’re running a comedy show over there.

We decided to try out

We decided to try out this app during our vacation, and it turned out to be a fantastic choice. Navigating through the features was super easy, making the whole process smooth from start to finish. I was a bit nervous at first since we weren't familiar with the area, but this app made it so much easier to explore without any hassle. It felt like having a local guide in our pocket! We'll definitely use it again on our next trip. If you're traveling to a new place, this app is a must-have. Highly recommended for anyone looking to make their travels more enjoyable and stress-free!

Last week, we thought we’d

Last week, we thought we’d enjoy a nice getaway in Hua Hin, Thailand, but it turned into a nightmare. We paid 25,000 THB for four nights, expecting relaxation, but what we got was chaos. Next door, a construction site was in full swing, with relentless hammering and cutting, noise blaring well past 6 PM. Inside, the house was a mess: filthy sofas, stained walls, and dust covering everything. The bathroom fans were grimy, and to top it off, two wasp nests loomed by the pool. As someone allergic to wasp stings, I couldn’t even step outside safely. We reported this disaster to Airbnb support, hoping for a resolution. But all they offered was a half refund. It’s unbelievable! We’re pursuing legal action to ensure others don’t have their vacations ruined like ours was.

It was such a hassle

I tried to list a room in my flat on Airbnb, and it was such a hassle. I was at my place, had the location on, but it kept showing an address that was a few streets away. I called Airbnb support multiple times, hoping they could sort it out, but no luck. They just couldn't help me fix the issue. It was so frustrating because I was ready to welcome guests, but this glitch just wouldn't let me move forward. I expected a smoother process, especially with something as basic as location verification. It really put me off using Airbnb for hosting.