Limeandlou.com

Було трохи незрозуміло, як зв'язатися зі службою

Було трохи незрозуміло, як зв'язатися зі службою підтримки через додаткові $15 за доставку, коли вона запізнилася, і я заплатив за те, щоб вона була вчасною, але загалом я був дуже задоволенийю Це не оригінальний альбом, він у формі наклейки, просто красивенний.

star map looked real

Designing our star map, I hit the color swatch and the sky shifted beautifully. That instant preview gave me a little wow. Clicked Buy without second guessing.

custom poster was easy

Signed up in two minutes, then the preview updated as I tweaked fonts and colors. Navigation felt obvious, and the framing options were clear. Had a tiny learning curve on crop, but the guide box helped.

print felt premium

Color landed a touch warmer than on my screen, yet the canvas texture feels luxe and sturdy. I was satisfied opening the box, defintely giftworthy without extra wrapping.

Gift that feels special

I felt proud giving it. Print quality and framing looked premium for the price. The recipient’s smile said it all.

Helpful and quick replies

Emailed about a crop issue. They answered within hours, clear steps, asked for a photo, and sent a free reorder. Professional and easy to understand.

Unboxing felt like gifting

When I slid the frame from the box, the matte finish looked richer than expected. I actually paused. Slightly longer lead time than I’d hoped, but worth it.

Lovely custom wall print

I customized a lyric print, previewed the frame, and placed the order in minutes. Confirmation came quickly. When I asked about delivery timing, support replied warmly. The print arrived vibrant and well packed. Minor color shift vs screen, but still gorgeous.

Ruined anniversary gift and shocking customer service

(I urge people to read the negative reviews - it could happen to you) I ordered a framed canvas as a gift for my first wedding anniversary, but it arrived completely incorrect, without the wooden frame (the day to day product they sell), there was no protection inside the package and the delivery guy stepped on the box with a visible footprint on the packaging. Because of their production blunder, and delayed response in getting this gift rectified, I had absolutely nothing to give my wife on our actual anniversary. Mistakes happen, but their customer service process is deeply flawed. Instead of instantly apologising and rushing out a replacement, they spent nearly to-weeks playing word games in emails to protect their own bottom line. They repeatedly tried to offer a "complimentary" remake as if they were doing me a favour, rather than just fulfilling the order I already paid for. They even tried to negotiate charging me 70% of the cost for a failed service. They have finally agreed to a full refund, but only after a ridiculous amount of back-and-forth for nearly two weeks. If you are buying a meaningful gift for a special occasion, avoid this company. They care far more about their profit margins than customer satisfaction, and their delays completely ruined a major milestone for us.

Do not waste your money

product came damaged and of poor quality. customer service asked for photos and a bunch of info, that i provided. They never responded from there. I have since sent them no less than 7 emails and not one was returned and there is no 800 number. So i have to imagine they get lots of complaints if they cant return emails or provide a phone number. even if the picture was not damaged, it was so dank of quality, it was not worth the money at all. Poor products and more than that, a terribly run company with zero customer support. plenty of other vendors that put the customer first, not lime and lou.

Chic vibe, easy shopping

The brand energy is cozy-cool. I breezed through filters, pinned favs, and the cart felt light. Packaging gave boutique feels without the boutique price.

Playful prints, solid quality

The print colors pop and the fabric feels better than expected. I felt happily surprised unboxing, and confident gifting the piece.

Loved the product details

I felt confident ordering because materials and care were clearly listed. After unboxing, I was genuinely pleased with the finish.

Curated feel with quirks

From first click to checkout, communication was prompt and the layout intuitive. I hit one hiccup with a filter not saving, but chat support replied quickly with a workaround. What stood out most was the photography and clear material details, which made choosing simpler.

That checkout just clicked

I tapped Apple Pay and the order spun through instantly. My heart did a tiny happy jump. No weird popups, no surprise fees, just a neat thank you page and a clear timeline.

inviting design, clear info

From first click, the site felt curated and friendly. Navigation made it simple to browse collections, with clear shipping and returns info visible before checkout. I had a sizing question via chat that got answered quickly. Product photos stood out and helped me decide.

cute finds, smooth start

Signed up in a minute and jumped straight into tidy collections. Filters worked cleanly, images were crisp, and checkout felt familiar. I liked how shipping, sizing, and returns were easy to find without digging. Fun, studio-like vibe.

that small delight moment

When I clicked into a collection and saw the color swatches update instantly, I grinned. It felt like the site was reading my mind, and checkout afterwards was almost too easy.

Easy browse, straight checkout

Navigation was tidy with clear filters. Sizing info matched reality, which I appreciated. Checkout was smooth with Apple Pay, and order tracking appeared right away. Learning curve? Basically none.

Cute picks, good quality

The print looked as vibrant as the photos, and the fabric felt better than expected. I felt pleasantly surprised unpacking it and confident gifting it after a quick steam.

Replaced without a fuss

Support answered in under a day, explained returns clearly, and sent a prepaid label. My dented frame was replaced fast and kindly.

Color pop on my wall

Print quality is crisp, colors feel true, and the frame arrived scuff-free. I felt confident hanging it immediately.

Preview nailed my wall

I used the frame preview and watched the mockup shift to the exact size over a sofa photo I uploaded. Instant confidence boost. When the package arrived, the proportions matched what I’d pictured and I didn’t second guess where to hang it.

Gorgeous prints, strong packaging

We ordered two framed prints for our hallway and they look fantastic. Colors are rich, frames feel solid, and they arrived with corner protectors and hardware. Straight onto the wall in 15 minutes. Will be back for the bedroom set.

We got a music memories canvas as a present

We got a music memories canvas as a present and the people loved it. Very nice product and the support from this company was very good. I would really recomend this company and will for sure buy more things from them later!

I wasn’t totally happy with my first item because

I wasn’t totally happy with my first item because a few of the song lines looked a bit blurry. I reached out to Lime and Lou’s support team right away and sent them some photos. They answered fast and were very polite, saying they would send a new one right off. The replacement came even sooner than they said, and now I’m more than 100% satisifed with this gift for someone very dear to us.

Merleth was very helpful and handled everything very well!

Merleth was very helpful and handled everything very well! She explained each step and stayed kind and patient the whole time. My experience with Merleth makes me happy to order from Limeanlou again. The items I purchased, a canvas picture and acrylic record, came out fantastic! My wife really likes them. I strongly suggest buying from them!!!

The package arrived exactly on the day it was supposed to

The package arrived exactly on the day it was supposed to. I got a puzzled picture of me and my boyfriend for our anniversary and it looks really nice. I will definetly buy from them again!

"Lime and Lue’s Masterclass in Ruining Our 20th Anniversary with Empty Promises and Nonexistent Delivery"

Oh, Lime and Lue, you absolute legends of disappointment! I meticulously planned a month in advance, thinking I’d nailed the perfect anniversary gift for my wife—our 20th anniversary, no less, a milestone most companies couldn’t dream of ruining. But you? You’re special. You hit me with a pathetic “whoops, production facility hiccup” excuse and dangled a shiny “upgraded shipping” promise to make it all better. Spoiler: your order tracking page is still stuck on “in process” like it’s mocking me, and that September 4th delivery date? Hilarious fiction. I gave you the benefit of the doubt, waiting a whole week like a fool, only to be rewarded with… nothing. Not a single package. I sent emails into your black hole of customer service, and what did I get? Deafening silence and—oh, how touching—a discount code to order again. Because, sure, I’m just dying to throw more money at your spectacular incompetence. Now, here I am, eight days past our monumental 20th anniversary, empty-handed, with no resolution and a wife who deserves better than your pathetic failure. Lime and Lue, you’ve turned a once-in-a-lifetime celebration into a maddening, giftless fiasco. Absolutely stellar job

Amazing customer support.

Amazing customer support. When I found a problem with the item I got, the support team quickly responded and was really helpfull. I really enjoyed the artwork and am very happy with it!